My husband and I went in to buy a tv and surround sound bar. It took a while to find someone to help us out but once Amelia came in she took care of us really quick, was super polite and pleasant to work with. She got us cleared out fast. Great customer service! read more

Ridiculous not only is everything overpriced but as well want to add so many fees that are not even needed. For example for new phones you have to leave with a line added to it even if you don't need it a waste of money. And customer service is horrible to top it all off and unprofessional employees. They have no retail associates working there apparently cause no one even greets you in or tried to help you they walk past you. YOU HAVE TO LEAVE A POSITIVE REVIEW WHILE AT THE STORE WITH THE ASSOCIATES LOOKING OVER YOUR SHOULDER do disappointing read more

customer service when you call is horrible!!!!!!!!!i i want to cancel curacao credit card!!!!!!!!!!!!!!!! no more!!!!!!!!but nobody answer the phone!!!!!! horrible people!!!!!!! read more

Horrible customer service. I bought a $800 washer asked & still confirmed beforehand if someone would be able to help me load the washer into my truck because I would be picking it up with my mom, they assured me they'd help me. I drove 45 mins to this place & to only one guy taking it out saying he's not going to load it that my mom and I had to, so you're telling me you can take $800 from me but can't load load it! He expected me and my 65 yr old mother to load it. Ridiculous, especially after I confirmed before making my purchase. I already had to go one other time because they gave me a water filter with missing parts. Waste of my time and my gas. Be better. & to make it even worse, I was asked to write an email to them just to waste even more of my time because no one even replied. read more

Yennifer Guzman provided excellent service, very kind and patient. She helped me choose the ideal furniture for my budget and explained everything clearly. Highly recommended based on my experience. Thank you Yennifer read more

Today I visited the Chino store. I absolutely appreciated all of the merchandise at this location that my closets store in San Bernadino doesn't have... Ruby was super helpful in getting my purchased completed. Please be sure to visit the makeup and perfume counter so that fabulous "Ruby" can assists you. Gracias Ruby pot tu ayuda hoy read more

Curacao - With the fabulous "Ruby" - Electronics Near Me - Chino, California

Estefany dio buen servicio al cliente rápido y nos ayudó con sonrisa Les recomiendo read more

5 star rating! most definitely would come again thanks for the help of Fabiola Cervantes! Great customer service.

I had a good experience, the customer service was great! This one employee named Yobi was helpful and very kind.

In the past, I haven't had a good experience with Curacao, but I just went in today and I had such a good experience! A complete 180! Yasmin Salvador, really helped me today to find a bed within my budget range, and she was very patient and understanding! As well as very transparent. I am happy to go back now because of her! Gracias a Yasmin, por su ayuda pude encontrar una cama en el precio que me convenio más a mi ! read more

Sales person in the makeup section at 5:50 pm on Monday night was really condescending and rude. Not sure how he wants to make any sales at all with his ugly attitude. Didn't like the way he spoke to me or my mom. We were just browsing and everyone looming over us wasn't a fun experience either. Maybe if he fixed his attitude, it would have been different.| read more

Yazmín salvador fue una gran ayuda!! Y el lugar tiene muchos especiales que en verdad que encantó

I came here because I was in need of a fridge desperately my credit is great but I'm not sure why this place came to mind as there are many other better stores to fiance kitchen equipment/ electronics. I paid about 500 plus the high interest rate of 36.99 percent of both items. The fridge didn't even last me 1 year ! I called to see if I could use the manufacturer warranty as the insulation strips were chipping off they then said It was expired and I had to purchase warranty through them at the time of purchase which I though was a scam in itself due to the ridiculous high interest rate . I then stupidly financed a ps5 after they made it seem like I would pay a flat rate amount each month but ended up paying double of what i owed monthly and ended up paying about almost 2000 for both items !! Im now 2 payments away from closing my account here permanently !! Overall My experience here has been HORRIBLE the customer service is trash the items at the store are very limited and outdated and way overpriced! This place in my opinion is doing illegal predatory practices to people with little to no credit by charging them up to 3-4x what the items are worth!! I would stay away from this place and shop else where !! read more

If I could leave a ZERO I would !!!!! HORRRIBLE. I was supposed to receive mi shipment today from Curacao in chino , placed my order since Tuesday said I'd receive it today and went in to see what's going on and they said until MONDAY !!!! NO HEADS UP! NO PHONE CALL ! NOTHING ! ABSOLUTELY RIDICULOUS !!! read more

Fernando López muy amable con su ayuda Curacao tiene muy buenos precios. Invito a los demás a comprar read more

I love Curacao! In house finance, travel department, and everything else you could want. The staff is always super nice and helpful as well. Stores are large and clean with a great selection. Prices are hit and miss but the sale deals are fantastic. Highly recommend them. read more

Briana A always provides the best service and has us walking out with great deals ! Highly recommend coming to this Curacao.

Ileana you are so good at sales, costumer service! The best! very attentive, reasonable explained everything. she gave us our space to see if we liked the couches we wanted to purchase. she took us to some beautiful couches, super affordable! she had so much patience with us! Whenever I want to purchase something I'll definitely ask for her. Make sure you ask for her to get the best service! Patricia was also a super great sales lady! Very patient with us, very good team work Patricia and Ileana have! They work super good together. Patricia explained everything with the payments we were falling behind. Definitely helped us out a lot to resolve everything. She congratulated us for purchasing our new living room set. Thank you so much to Ileana and Patricia! Definitely ask for them! read more

Very good customer service, awful experience due to the air conditioning not being on. We went in 103 degree weather and we were dripping in sweat. Not good for employees, customers and customers with health issues. DONT recommend going during the day when it's hot. read more

Hugo Rocha helped me out with a washer dryer great deal managed to get me 24 months zero interest. Great service highly recommend!

I made a purchase from this location & Yobanka Vega was the store associate that helped us. She was very friendly, helpful & patient and professional. The installation workers, Jose Flores & Mike, are professional and excellent workers and a quick 10/10 awesome job done. read more

Curacao - Tv and mounted installation done - Electronics Near Me - Chino, California

I gave a 3 star because they need to work on customer service. There is a sense of entitlement with employees; especially if you are not Hispanic. All customers should be treated with the same respect. It is not about what was said, it is about how you present yourself. If I walk around the store looking around, someone should ask, How can I help you or do you need help. If I say excuse to more than one employee, with no acknowledgement; as if they didnt hear me, I have a problem with that. It has happened more than one time and it is very annoying. The quality of the products are the same as anywhere else and the selection is good. Staff training and Management training is needed, because whomever is considered a roamer or if someone is walking around your department, you should ask people if they need help. read more

Demetrio and Mike: Super awesome service! They were especially nice and knew exactly what they were doing! My TV looks amazing in my living room thanks to them! Took less than 30 minutes and everything is bolted in securely! Definitely recommend paying extra for the installation and superb customer service! :) read more

I have been a Curacao customer for 5 years I've never been late on my payments, never missed a payment and always paid the full amount due. I love this store for its variety and quality of their products. The thing I LOVE THE MOST IS the Management. I have had a few issues with a purchase, or an error in my account in the past and the Manager of Operations is JOSE. I've worked in Customer Service for over 15 years, I've been a Team Lead, and a Manager of Customer Service. He is hands down the best employee Curacao has. He is Professional, Courteous, Knowledgeable, and extremely patient. He went above and beyond the regular manager position's role many times for me but this last time he really STEPPED UP! I went to buy a Nintendo Lite and a game for my daughter for Christmas and the rude employee that helped me in the gaming dept told me I could not buy this, he informed me that I can ONLY buy a bundle with 2 games not 1. I questioned this a few times and decided to ask someone else. I can't see why I have to buy 2 games in order to get a handheld console and one game which is roughly $300?? I had to spend more to even purchase the console??? Did not make sense. I went to another area of the store and found another employee who said the manager of that dept was on lunch and he will go ask someone else. He walked right over to the same guy I asked to clarify. When returning he said yes Mam you have to buy 2 games not just 1. I was pretty irritated by this point and decided I would wait then. I decided to ask the manager in Operations who is Jose, by this time I've spent over a hour in the store and I'm tired. On my way to Jose I bought a new USB cable for my iPhone and when purchasing it at the front cashiers, it asked me for a $14 down payment. I've never had to pay a down payment in 5 years usually I add it to my credit card. Well it would not go through without the down payment. The girl called her team lead and he tried to fix it in the system and told me "No , you need to pay it's not working". I paid the $14 and went to the Customer Service Dept where I saw Jose ready to help. I explained the situation with him regarding the Nintendo and the game he was not aware of this and happily said " hold on a minute" , and came back with the exact color Nintendo and game that I requested. I explained about the down payment situation and he said let's check and he rang up my purchase and sure enough it came up he said he would call and have it removed he picked up phone called the dept who handles this and it was removed and my purchase was complete and corrected. This took all of 10 min total. It's the time and patience it takes to be a manager and he is the exactly the kind of manager that does his job, and cares about the customer. He did not have an attitude, he was not rude, he talked to me, he CARED!!! That is hard to find in any human being these days but in retail it's harder. I want JOSE to know that I APPRECIATE HIM, he is the reason that I can feel confident in my purchases, my credit, and my repairs, returns, or mystery error! You are TRULY A valued employee of that company and I hope that your boss and your bosses boss and the owners of Curacao all know what a ASSET you are to me and everyone you help. Please keep up the good work and thank you for staying POSITIVE in your attitude and patient with some difficult situations. read more

I posted a Google review and now the Google page is gone. Do not buy furniture from this store, do not buy their warranties, and do not apply for their credit card. We purchased two furniture items from this store and both did not last a year. We are having the hardest time getting items replaced and/or refunded. Emails and call to the escalation in customer service have gone unanswered. read more

We bought a a Toscana brand floor AC unit from these people. These AC UNITS DO NOT WORK!! We spent over $500 and took it back the next day. They would not allow us our money back or get a different unit.. their is a reason they say final sale on a brand new unit.. they know they don't work well. Also someone else was returning the exact same AC unit for the same reason as us.. DONT BUY THESE DEFECTIVE AC UNITS.. Bad lesson to learn THIS STORE ARE CROOKS EVIL EMPIRE TAKING ADVANTAGE OF LATINOS read more

I love curacau With their help I went from no credit to I have great credit. Thank you read more

It was our first time shopping for furniture at Curaçao. The associate German Martinez helped us as we were selecting our furniture. He was very helpful, friendly and courteous! read more

Jimena is such an incredible worker, I came in for some sunglasses and she made the process quick and easy would recommend going straight to her for your service. read more

I went in to buy my mother a Mother's Day present and Jimena was so helpful and knowledgeable. Thank you for the great service!

Came in to buy an iPad, was just looking around and Adriana Jimenez helped me out ! I wanted to buy it and didn't want to pay in full upfront because the retail was a lot of money, thankfully I can finance it and have something I've been wanting for a while ! Thank you, Gracias ! read more

Curacao - iPad 10th generation! - Electronics Near Me - Chino, California

This store has such cool stuff at great prices..... but there is no one to check you out. The lights at the register are on but no one around to let you buy your item. It's a waste of time. Plus the lady up front is as rude as they come. Save your time and money. read more

El servicio y la amabilidad de Erika en perfumeria fue super, me dio su tiempo y atencion para lo que yo buscaba!! Y estuvo muy sonrriente y atenta a mis necesidades!! E incluso me dio su punto de vista!!! Gracias Erika read more

Curacao actually offers a great selection of name brand products. I find them to be a good source of name brand items, along with a new price match policy that actually is fair. The employees here are friendly, helpful and knowledgeable. The only issue at this location is the will call area. It can be slow as far as service is concerned. The store manager should work on that area of the store. read more

Aww man, i was hoping everything went smooth, but again I'm not surprised. I go into this store because I am a card holder, and I'm looking for a specific item, a bike for my sons Christmas gift. We ask a Gentleman for help and he seems to be bothered by the ask of help on our part so I tell him, thanks for the help, and walk away. Then I approach Ms. Katelyn or Kayleen, and her rude ass. She responded with "I don't know" and "ask on that side." I'm in shock at how rude she was, and sad because such a big company hiring such people with horrible customer service ways. I told her, why are you working? I asked one other employee and let me say, she was INCREDIBLE and went FAR and BEYOND to help me find the item that was in the back warehouse and not on the floor. I failed to get her name, but if you read this, I appreciate you. I did complain to her about her rude ass coworkers. read more

Worst delivery service ever!!! We bought a bedroom set on June 13 and was told it would be delivered today, June 29. We never got a text saying when delivery would be so we called the store and they said delivery was July 20! Nobody notified us. We moved all the furniture out of our bedroom only to find out no furniture was coming. When we called to get help we were told there is nothing anyone can do and we have to wait until July 20. I would not have purchased the furniture if I knew delivery would take that long. Their customer service is horrible and not helpful at all. If you buy anything from this awful store, do not get "delivery!!!" Also, the reply below from Curacao is a joke. The email address is not even valid. read more

Pésimo servicio en Curacao de chino las trabajadoras hay asta se molestan para atenderlo aúno en verdd pésimo servicio

do not buy warranty off any of their products they are the worst !!!!!!!!!! or any products in general everything they sell is bootleg and does not work!!!!!! read more

I went to curacao to see the purses and I loved the service that Erica Cruz gave me she was friendly and helped me alot

We came to Curaçao in Chino Ca and was help by Flor. She was amazing great customer service very patient. She made sure we got everything we needed and more. We came in looking for a table and walked out with that and a sofa set. Highly recommend coming and asking for Flor! read more