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    Quality Appliances

    1.3 (9 reviews)
    Open 9:00 am - 6:00 pm

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    3 months ago

    Helpful 22
    Thanks 5
    Love this 5
    Oh no 9

    11 months ago

    Helpful 1
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    7 months ago

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    8 months ago

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    8 months ago

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    8 months ago

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    11 months ago

    Rip off sell broken items no response and not caring about issue Fraud alert has been placed.

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    2 years ago

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    3 years ago

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    Best Buy - Damage to shipping plastic.

    Best Buy

    2.7(40 reviews)
    1.7 mi

    I had an extremely upsetting experience at Best Buy today, and because of how I was treated, I will…read morenot be shopping there again. I went to Geek Squad for help getting a new battery installed for my cell phone. The tech said it would take 2 hours. During the appointment, the employee assisting me repeatedly entered my name in his laptop wrong and finally the wrong password into my phone without realizing what he was doing, which caused my phone to become locked for one hour. Since my phone was now unusable because of what happened during the appointment, I asked if they could contact the manufacturer to see if anything could be done. Instead of handling the situation professionally or politely explaining their limitations, the employee became rude. I asked to speak with a manager. A woman behind the desk told me she was the general manager of the entire store. She told me their policy was not to help customers with the locking issue and that I would have to come back another day. I tried to explain that I am a paraplegic, hearing impaired, 100% dependent on my phone and a senior, and that I cannot simply jump in a car and come back whenever it is convenient for them. I had made a special trip to Best Buy specifically for this appointment and had to pay for transportation to get there. Her response was dismissive and condescending. When I explained that I really needed my phone fixed and asked if there was anything they could do, her response was basically, "Yeah...COME back tomorrow." The way she said it felt incredibly cold and insensitive to my situation as a disabled customer. When I told her that I felt her behavior was not helpful, she threatened to call the police on me. She also had a security guard come over to physically remove me from the store. I rolled away and attempted to purchase a cord I needed before leaving. The cashier was already processing my sale when this same manager canceled the transaction, took the cord and told me to get out of her store. I was told by another department manager that she was not actually the general manager, but only a manager over the tech area. Another manager came over and defended her behavior instead of trying to resolve the situation. Meanwhile, an associate did call the police, wasting the police department's time over a customer-service issue that should never have escalated that far. I left without my phone issue being resolved. This was humiliating, stressful, and completely unnecessary. I felt like Best Buy showed no understanding or compassion for a disabled senior customer who had made a special trip and paid for transportation to get help. I believe Best Buy needs serious training on how to treat seniors and customers with disabilities. No customer should be spoken to this way, have security sent over to physically remove them, have the police called on them, or be forced out of a store while simply trying to get help with a problem that occurred during their appointment. No value at all in the service today! I will not return to this Best Buy location, and I will be sharing my experience with others. P.s. Apple was so appalled at how I was treated they apologized on their behalf and they are sending me a free refurbished iPhone. I will be sending them my current phone. So it worked out.

    Beronica, the store manager, is a terrible store representative. I had a return that was not going…read morethrough for some reason. I called support and it turns out there is some glitch in their system preventing the return. Beronica was there to "help" me with this. The whole way, she blamed me for initiating something in the system that was preventing my return. She had nothing but attitude in spite of hospitality. I had to go as far as having a Best Buy support rep on the line while speaking with her to move things along. Even after admitting defeat, Beronica was still there giving me attitude as if i had control of some faulty internal system. Stay away from this store and if you hear Beronica's name... RUN!

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    Lowe's Home Improvement - 4/10/24

    Lowe's Home Improvement

    2.5(266 reviews)
    3.3 mi
    $$

    I would like to sincerely thank Sarin, Drew, and Pablo at Lowe's Home Improvement. I came in…read moreneeding specific tools for a DIY project and was honestly frustrated and exhausted to the point of wanting to give up. Thankfully, these three amazing employees stepped in and completely changed my experience. They were super chill, extremely knowledgeable, and genuinely invested themselves in helping me figure out my project and make it come together. Their patience and willingness to help made a huge difference. I honestly found peace of mind at Lowe's, especially during my conversations with Sarin. Thank you all again for the outstanding customer service and positive energy!

    I went shopping to look for a ring, battery door doorbell, plus. Went on Amazon and it was a little…read moretoo pricey for me. I checked other websites a little too high price. I looked at lowes.com and found the exact item I needed for the Best price point. So easy to look online and find exactly what you need without getting in your car and driving. The best part of this as I was checking out. Holding a credit card for lowes.com saves you so much money. This discount paid for the shipping. The star in this reviewed. It was delivered to the front door. To be that is Red Carpet Service. I ordered the ring at 8 AM by 950. It was delivered to the front door. Can Life be any simpler? I don't think so. Thank you, always Home improvement for making the shopping experience a little bit sweeter.

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    4/20/24

    Quality Appliances - appliances - Updated June 2026

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