Shoutout Jimmy, went to get a watch resized and he took care of me. Highly recommend coming here if…read moreyou value a shop's character.

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

Danny made my engagement ring. It's gorgeous. I'm obsessed with it. He was really responsive…read more Listen to what I wanted and executed it perfectly. We will definitely be back in the future. I highly recommend custom Jewlery here.

Great experience I had today. Will def come back. Gentleman that helped me made the experience easyread more

This is my go-to shop for repairs or getting a new battery replacement for my watch…read more I stopped by recently to get my new watch wristband resized. It was done in 10 min. Super friendly staff. Great service always. Highly recommended

Alanah was so helpful, I was expecting to pay for my grandmother's ring cleaning but it turned out…read moreto be on the house! She educated me about how the diamonds were set and the best way to care for the ring. Appreciated her kindness and efforts to get it as clean as possible for free!

This is the Jared I always go to and usually I deal with a gentleman who is there in the evenings…read morebut when I went to upgrade my ring I was helped by a lady who made the whole process feel rushed. I did not get exactly what I wanted because apparently they didn't have a band like that. We paid for a ring because I found something similar but she seemed to rush me she even made a comment saying I had tried every ring in the store. At the end of the day the manage ended up stepping it which was the reason we bought a ring however she needs to learn customer service if someone is buying and the store is empty I'm not sure why there's a need to rush... it is a pricey object you are purchasing.

Amazing customer service. David went above and beyond helping me understand and find exactly what I…read morewill want in my upcoming purchase.

Bought my wife multiple pieces of jewelry here including her engagement and wedding ring…read more Not cheap but worth the price considering their reputation. You may be able to find jewelry cheaper, but here you can find quality documented articles that you can be confident in buying. Will be back

Dominique Escamilla helped me and my family so much with purchasing our engagement rings !! Not…read moreonly did I get one for my self a family member also got some jewelry!! Felt no pressure what so ever just helpfulness and calmness! The best experience!! The team there really feels like a family all super funny and nice had a great time dropping thousands of dollars ! lol

I happen to call their direct number and spoke to Steve. I mentioned I was willing to make the…read moredrive from Burbank. I'm so glad I did. Steve and his team are amazing. I had the pleasure of working with Jocelyn! She is amazing!!! She gave me a tour of the warehouse and help me find everything I needed. She was so attentive and make sure I had a great experience... I highly recommend them!!! Thank you so much for the great customer service Jocelyn!!!

i found out about Dluxca in vegas jewelry show, I met Steve and Michelle! this guys and 2 other…read moregirls are so wonderful!!! they are so happy helpful and fun! theyre always available to answer my queries and answers with a smile! today I went to see their warehouse and met Jocelyn! she's so accomodating, offering water and Soda, explained where to find the findings and so sweet and calm! I enjoyed doing business with them. I wish that the company will treat their employees well, bec they are the real treasure! More Power and Success in business!

Tried to come in to see if the store could repair a necklace. I rang the doorbell twice, no answer…read more There were no guests inside, and I could see the lady inside doing her makeup and looking at her phone/computer. At the least, she should have noticed I was standing by the door for minutes and greeted me.

The salesgirl there was terrible. She opened the store 20 mins after it was supposed to open and…read morewas irritated that I rang the bell per instructions to do so. She let me in and was rude to me and a customer on the phone. I wouldn't go back if it was the last place on earth to buy what I wanted. I will gladly drive to Brea to go to Pandora where they are happy to see you and very helpful.

I was looking for my first Rolex and decided to visit Hing Wa Lee. From the moment I met Chris, the…read moreexperience was outstanding. He was incredibly patient, answered all of my questions, and took the time to let me try on different watches while explaining the available configurations and options without ever making me feel pressured. In less than a month, I received a call from Chris that a watch was available. While it wasn't the exact configuration I originally requested, I was thrilled to purchase my very first Rolex. The entire experience exceeded my expectations. I want to sincerely thank Chris for his friendliness, professionalism, and excellent communication throughout the process. He made buying my first Rolex a memorable and enjoyable experience. I would definitely recommend Chris and the team at Hing Wa Lee to my family and friends. I look forward to returning to work with Chris again for my next Rolex or jewelry purchase. Thank you for making my first Rolex experience so special!

Came in and signed up for some models that my wife has been wanted for some time. Came to see Jay,…read moreand let him know which models my wife wanted. After some time, he was able to get it for her. Now she is a happy wife and appreciate Jay for taking the time to helps us. Will definitely come back for the great service.