A friend and I Selena decided to take Ann's hybrid and volume training class. There was so many red flags during my whole experience but STILL wanted to give Ann the benefit of the doubt. Class was supposed to start at 9 AM, Ann did not arrive till 9:10 AM & didn't start class till 9:30 AM. The class was suppose to be a 6 hour intense training course with a 15 min break. Ann gave us a 30 min break & basically rushed us out before 3 PM due to her having another class after us. So in reality it was NOT a 6 HOUR class at all.
She was extremely exhausted claiming she had only got a couple of hours of sleep. Ann was also very unorganized throughout the entire class. The "manager" Brenda had brought her baby to the class, set up a playpen and everything. The baby was very fussy the whole class, constantly crying making it extremely difficult to focus and understand her teaching.
She also had the music volume loud and we could not hear her very well.
Before taking this class i did my research on material and products. The "starter kit" Ann provided in this class has extremely cheap material. The tweezers could not even pick up the lashes! Selena accidentally dropped them and they had instantly bent! The kit was also not even complete. She told us she still had lashes coming in that we can go pick up from her another time. And i should mention that she STILL till this day has not even contacted us to pick up this material. (I attended this class on 6/29) The material in the kit was basically a bulk order she bought on amazon for 18.99 and divided that up between the 4 of us in the class. She claims on other reviews that the kit is worth 150 but that's a lie! If we're paying $675 on a class we at least expect some better quality material in our starter kit!
After our negative experience at CBB we decided to reach out to Ann personally through email and explain EVERYTHING that we had issues with. Ann never took the time to respond back to our emails but instead the manager Brenda did. Ann did not train us at all on the "hybrids" for this training course. When we emailed her Brenda claimed that "if we did not touch up on this in class a hybrid lash set is the medium between classic and volume. In order to teach you Hybrid we teach you the basics (which are classics)." Okay i understand you need to learn the classic and volume before doing hybrids but DONT advertise a class by saying you'll be learning "hybrids and volumes" if you give them no knowledge on those techniques!
We had asked her for a refund as we felt paying $675 for this class was definitely not worth that amount of money. Brenda stated that the class was non refundable, but I explained to Brenda that we never read or signed a policy stating this class was non refundable. Even the first initial email from booking never claimed the class was non refundable. We told Brenda to do the right thing and refund us our money as we had took an UNPAID day off to invest in ourselves only to lose out on more money! They still told us a refund was not necessary & we were welcome to sit in on another class. We declined that offer as we had no desire to attend another class due to our first experience. After writing one review Ann finally reached out to us. Only for us to be going back and forth and never speaking to her. She claims her intentions are pure but how if your actions are speaking differently.
I am a certified Makeup artist and I've been to multiple classes and this by far is the worst experience I've ever had. It's a disappointment that I wasted $675 only to leave with no lash knowledge. Also coming from one business owner to another Ann should do the right thing and refund us our money. She needs to learn to handle constructive criticism correctly.
Do not waste your time and money on Ann's services! They are out here scamming people for their money! Please take your business else where! If anyone has any questions, email me Krisramirez4144@gmail.com I have proof of everything! read more