I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Easy process related to the install of my hot water heater. Richard did a great job putting it in…read moreand explaining the warranty and maintenance. Cleaned up everything and took the old one with him. Quick scheduling.

Great experience. On time, super knowledgable and willing to explain issue. I will definitely…read moreuse them again when the need arises. The initial positive response for me was that they gave me a ballpark estimate of cost, which no other company would do.

Such a great experience! I'd give more stars if I could…read more Burst exterior faucet during a deep freeze. Received a response within 50 minutes. They were right on time the next day, despite icy conditions. Options and pricing were clearly explained. Repairs were completed promptly and efficiently, taking great care with everything in my house. They even added insulation to the rest of my exterior faucets. Pricing was competitive and fair.

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

My brother recommended Andrew, who had done some work for him nearby, when I needed a plumber asap…read morefor an emergency situation at my house. Andrew is responsive, transparent and fair about what needs to be done and costs (we bought some of the materials ourselves), very professional, and worked with us on a complicated job. He's also hilarious! Highly recommend him and his team.

Plumb Doctors scheduled someone to come to my house two times in the last few weeks. The first…read moretime, they asked me to wait six hours, and then no one showed up. When I called to ask what had happened, they apologized and said they'd reschedule and make sure that I'd be the first person seen that day. They even sent me a reminder a few days in advance. However, no one showed up again. I called to ask what had happened, and no one returned my call. PD was once was a reputable company. Unfortunately, they no longer are as you can see in other negative reviews. I don't know if their ownership changed, or if there's another cause for their poor service. Buyer beware. Don't say that no one warned you.

When I say they're the best, I'm not exaggerating…read more I called them because I had a clogged toilet that we couldn't unclog. Turns out, we had roots in our pipe and needed them to dig under our house and replace the pipes. They used a camera and showed me the roots, then took pictures every step of the way, later showing me my extremely clogged pipe. Johnny and David were professional, responsive, and willing to work around my schedule. But that's not actually the reason I'm leaving this review... While they were here, Plumbing Wizard Johnny Rivera asked me, "Do you have anything else you need help with?" So I told him about my ongoing issue with pipes banging that no one had been able to solve. I'd had five plumbers to my home trying to solve the issue, and no one could figure it out. This one would suggest this, that would would suggest that, but it never got better. Johnny asked me to make it happen, then ran around my house, inside and out to isolate the noise. (No one did that before). It took him to the street where he said that my pressure relief valve was making a horrible noise and should be replaced. I'd had it replaced before, but it hadn't solved the issue. Still, he said they needed to be replaced every 5-8 years if you have hard water (which I do) so I decided to go ahead and do it. While he was out there, he found that I had TWO pressure relief valves, like at some point, someone had put one in and just not looked to see if there was a second one. After that, he adjusted the pressure coming into my house. THE BANGING DISAPPEARED. This was YEARS of stress that he solved for me in one day. A new banging started when my washing machine turned on with hot water, but I knew why. Years ago, I'd had a slab leak, and the plumbers who fixed that rerouted the pipes through my ceiling but didn't fasten them to anything. I called back and Johnny and David came and fixed that too. They had to cut a hole in my ceiling to get to the pipes, but they were very concerned about not making a mess, and they fastened the drywall back into my ceiling for me. Now my house is utterly silent when the water runs and my toilet works great. These guys CARE about their job, which is so refreshing in a world of cynics. If you need excellent plumbing work, these are your guys.

I had good clean plumbing come out to help figure out why I had black stuff coming out of my cold…read moreand hot water and a rotten egg smell no matter how much I ran the water. They determined it was my outdoor nuvoH20 system which was growing bacteria and not actually putting any chemicals in the system. They gave me a reasonable quote to replace the system with a salt water softener and even worked around my present shed system so I didn't have to replace as much. Seth did a great job with the installation and replacement and even took the time to drain my hot water heater and put hydrogen peroxide in it to kill any left over bacteria for free. I really appreciate the thoroughness of their work. I also appreciate how communicative they were when I had to get electrician information for the softener to install the proper outlet. I'll be using them for plumbing needs going forward.

Curtis was the technician that helped me, and he was absolutely phenomenal at identifying and…read moreresolving my plumbing issue. Sometimes as a single woman household I can be incredibly leery of contractors taking advantage of me by telling I need repairs that aren't really needed. I felt super comfortable with him and appreciated him explaining everything to me. I would recommend him and Excalibur plumbing 10x over.

In July 2020 we moved from Manchaca to Belterra and I had our second Aquasana Whole House (no salt)…read morewater system installed. They did a great job at a fair price. This Fall it was time to replace the 6 year tanks with 10 year tanks. Thanks to a wonderful representative, Richard arrived the next day. He did an impressive job including taking old tanks and shipping boxes for disposal. As a disabled Marine combat veteran I was blown away by the courtesy, pricing and service. Our water is wonderful. We can tell the way our skin feels from showering, the feeling of our clothes from washing and other small details. We recommend Excalibur for any plumbing needs.

Airco came to the rescue when our 12-yr old HVAC had a line back up with a lot of water damage to a…read morehouse right before our move-in day. It happened at 4:30 on a Friday in July and with all the 100+ temps that week, the three other companies I called in a panic were too busy to come out. A local friend of mine said she'd had two years of good service from Airco, so I tried them next and they got us some help in just a few hours. Ernie the technician was AMAZING, friendly and professional and a relief to work with. Later on during the water damage mitigation process with TX Dry Out & Restoration, we ended up needing to replace the old out-of-code HVAC, and had a great experience with Airco. Brandon was extremely helpful and happy to coordinate with TX Dry Out to get our new unit installed on schedule amid all the restoration work. Both Ernie and Brandon went above and beyond for us during a very stressful time, and I'm so grateful! Thank you, Airco!

Charles at Airco was fantastic! It's always daunting to find new service providers, but Yelp…read moresteered me in the right direction. Not only was Charles on time, he was over an hour early. He was kind, funny, explained all steps of the repair and gave a fair estimate without being condescending. He completed one job and consulted on a couple of additional jobs that need to be done. He gave me tips for keeping my plumbing in top shape and left my bathroom spotless. I will call on Airco and specifically request him for all future plumbing needs.

We are renovating our kitchen because of a water leak. Gilbert fixed the leak and came back when…read morethere was a question about a gas line. He is responsive, upbeat, and awesome at fixing whatever is needed related to plumbing (both the water and gas lines). He's always who we call first.

I've been using Blue Dragon Plumbing for nearly 10 years and couldn't be happier with the excellent…read moreservice I always receive. Owner Gilbert is efficient, highly skilled, and never leaves a mess behind. I just had my toilets replaced and was so impressed with his great and quick work of the job. He also goes above and beyond, is upbeat even when it's 100 degrees outside, and takes time to greet my dog!

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

Fast appointment, came on time did the work as expected. Didn't feel like it was overpriced.read more

Really disappointed with the service we have received with this company. We made two appts to get…read moreour water softener installed, the first they showed up many hours late (think 3-4) only to tell us he needed to order at part when he finally showed up. The "part" was a 1.5 inch pipe sold at any hardware store. Second attempt: rescheduled for a few weeks later. Time of appt was 8am. Received a call at 10:56am stating the driver was "just being dispatched" 2 hours and 56 minutes after our scheduled appt of 8am he showed up at 12:48pm. Nearly 1 o'clock pm for a 8am appt. I had a dentist appt at 11:30 which I mentioned to the scheduler who called and told me she "just dispatched" the tech. He gets to my home to tell me he can't install our softener because there's children present and my babysitter isn't over 18. The softener is in the garage. No need to enter the home whatsoever. Now they just simply won't answer their work phone to try to get this rectified. Bottom line: if you're keen on wasting multiple days waiting for these people to show up at their convenience, this is the your lucky day.

Squared Away Plumbing was recommended to us through our neighborhood and we had a pleasant…read moreexperience through the quote process. Unfortunately, we did not have the same experience once the work was completed. I have immense respect for the trade (as both my Brother and Father are Master Plumbers), sadly, they were unable to help us install the water softener, so we decided to outsource the job. The work was well done (per my Dad) and so, I will give credit to the Technician Marc L. However, the reason we are giving the company two stars is directly related to the quote versus the billed amount. Typically a plumbing company either quotes a flat rate or time plus materials. We were quoted time, plus materials, but billed a flat rate plus materials. When the technician arrived, he completed the job in 1/2 the time quoted. As a result, when we reached out to pay the bill, we were informed the quote was wrong and that they only do flat rate work. No problem, but we probably would have went with another Plumber if we had known that. My husband advised that's not what was quoted and she simply responded that it was wrong and would not reconcile the situation (for the record, I am paraphrasing). We paid the bill, because we believe in paying a company for the work, but when I called later that day to discuss in more depth, the company never responded. I did follow-up again and still no response. So here is my caution to people evaluating the company, they do good work, but their quoting/billing is misleading and their customer service is subpar--as they never returned my call.