Gavin provided outstanding service from the moment we walked in. He was friendly, attentive, and made sure our order was accurate and came out quickly. His positive attitude and professionalism made the whole experience even better. If every employee were like Gavin, I'd come back to Culver's even more often read more

Culver's - fatass - Ice Cream & Frozen Yogurt Near Me - Suwanee, Georgia

It started good but when I was ordering there were so many flies everywhere. They forgot toppings on my burger, forgot my sisters chicken sandwich along with it being frozen-ish. The service is mediocre. 10/10 wont come again. read more

This fast food chain restaurant was started in Wisconsin and is known for its butterburgers and frozen custards. I say this I was a bit taken aback to see Wisconsin cheese curds in GA. I was trying to figure out what a butterburger is and frozen custards when looking at the menu. So like Alice in Wonderland, I jumped down the rabbit hole and ordered the Culver's Bacon Deluxe Double basket and a vanilla frozen custard with heath bar topping. I probably should have realized that the butterburger is cooked with butter but I think I was in blissful ignorance or just flat out denial. I enjoyed the burger but was feeling guilty so I decided to check how the Culver's Bacon Deluxe Double measures up to its competitors: the two patty burger came with lettuce tomato cheese red onion and bacon 610 cal (vs. Five Guys Bacon Cheeseburger 1060 calories, Shake Shack double bacon cheeseburger contains 760 calories, McDonalds bacon quarter pounder with cheese 630 cal). The crinkle cut fries lacked flavor and went unfinished. The onion rings were among the best we've ever had with a tasty but not greasy coating so definitely upgrade your basket for $0.50. The spicy crispy chicken sandwich was good - better than McDonalds but not as good as Chick-Fil-A. The chicken tenders are big so we mistakenly ordered an 8pc which was too difficult to finish - it would really help if the industry would provide some sort of size guide (tenders, fingers or strips, oh my!). The limited time mac cheese went untouched - it was an odd mixture of fast food cheese sauce and unprocessed cheese. Then we tucked into the frozen custards - similar to a soft serve but a little more thick. When they brought them to the table, I half expected them to turn the cups upside down like they do at Dairy Queen. I couldn't figure out why the cups had a plastic half dome lid on them but once the hot fudge starting melting custards, it made sense. The staff was very friendly and the cashier was particularly helpful and patient. I had read that as an April Fool's that they joked about a curd patty on top of the burger patty and then it became a reality and sold out before 12N - I'd definitely try that because it's so unique. Overall, I wouldn't go out of my way to eat at Culver's so it's a 3.5 stars but I rounded down because of the flavorless crinkle fries. read more

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There's a real disconnect with the system here. I ordered my food online, and it gave me a pickup time. I rushed over to make it on time, clicked the "I'm here" button so they'd bring it out to my car, and waited for 10 minutes -- nothing happened. I finally went inside and stood in a long line. When I told them I had an online order, a very pleasant young man grabbed my food from under the heat lamp -- where it had clearly been sitting for a while. What's the point of entering your car information and checking in if the food just sits there? The system needs serious improvement. The final bonus was the food was dry from being under the heat lamp for so long. read more

The best midwestern butter burger you can find outside the Midwest! I got the double cheeseburger with lettuce and pickles. The burger was perfectly juicy & the lettuce/pickles were fresh and crispy. On point as far as my craving could go- crinkle cut fries topped it off well. The "concrete" mixer with Snickers is a great, thick shake! Highly recommend this new burger spot if you're in Suwanee! read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Suwanee, Georgia

Excellent customer service. My husband and I visited with our grandchildren. My husband and granddaughter have the butter burger combo with fries and a root beer float. My grandson had the chicken tender kiddy meal, while I had the fish dinner. We enjoyed the food and plan to visit again. read more

What happened to this place??!? The people taking my order had the attitude he/she didn't want to be there and us ordering food was bothering him/her. My concrete mixer came out fast but wasn't filled with "mix ins" and was like ice cream soup when I got it. I am beyond disappointed in this place. The restaurant was empty and now I see why. read more

A very underrated burger which you can have your way. Great selections for baskets, unlike other quick device places. The service is always friendly. The dining room is always clean and is pleasant. The root beer (and diet specifically) is outstanding! read more

Culver's owner dropped my food at drive on window to street. His response: Nothing Happened? No sorry, no is your food okay? WTH! read more

Best fish sandwich of any similar genre restaurant. The crinkle cut fries are also very good and only moderately salted. Our food was delivered hot. No extra tarter sauce available. The iced tea was very good, but there are no lemon slices at the self serve beverage area. Lemon should have also accompanied our fish sandwiches. I liked the soft custard, but it was a poor value. I was charged a premium because the flavor I selected wasn't the flavor of the day. I won't do that again. Service was frustrating. The counter attendant had the most difficult time figuring out a straightforward, Culver's generated, BOGO coupon. Despite the problems, I would return. read more

When it comes to burger chains, Culver's is about as good as it gets. I usually get the Culver's Deluxe with a single patty. It satisfies all of my burger cravings. When they're doing it right and everything is nearly too hot to eat, it is at its very best. It's not the best burger I've ever had, but again, for a chain, it beats everything else. Most of the time, it's staffed by kids just barely old enough to drive, but they're usually friendly -- almost overtly friendly. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Suwanee, Georgia

This location has gone downhill. I used to visit this location often for their "made-to-order" burgers. Look at the picture and ask yourself what's thicker... the meat, tomato, or the cheese slice? It's honestly embarrassing that I felt it was a McDonald's cheeseburger with lettuce tomato. read more

Culver's - Single deluxe - Ice Cream & Frozen Yogurt Near Me - Suwanee, Georgia

The service was pretty bad. The person at the counter wouldn't greet, or ask if we are ready for the order. We just stood there for few minutes before they were ready to take our order (it was not even a busy time). Once we placed the order, no receipt was given to us. They didnt even ask if we need a receipt. The people that work there need some training. Not a good experience of my first time at culvers. read more

Culver's - Turtle ice cream - Ice Cream & Frozen Yogurt Near Me - Suwanee, Georgia

Hearing Culver's for the first time from a YT video, I went ahead and looked up on it. And finding one near-ish to me was great! When it comes to Culver's, it's a more upper class type of burger/fast food joint? I would compare it to like a newly renovated Wendy's or more dressed up version of Five Guy's or a semi nice Hardee's. I got the classic burger that everyone loves at Culver's, the butterburger. And I have to say, yeah, it's actually quite a decent burger. Would I say it's better than In n Out? I wouldn't say so, but I would say I would probably enjoy this more than Shake Shack. Culver's is sort of widespread, so it's not too bad, but again is it the type of burger that I crave? Nope. This location was pretty nice though. There was plenty of seating when we got there and the cashier/manager was really nice. They knew regulars that came there often and I know this because while we were ordering, people came in and basically knew each other on first name basis. Overall, I would come back again. For a fast food burger joint, it's a decent spot! If I'm ever craving for something quick and I want a burger and if this place is near I will stop by! read more

hour + wait for a dine in orders. Ridiculous. They should notify customers when ordering of the long wait. Never supporting Culver's again.

Culver's is based out of Wisconsin and offers a lot of unique fast food options. I like how everything is made to order and served hot and fresh. The crinkle fries are a mix between crisp and soft with good flavor. The famous cheese curds are nothing to write home about, does not have the stringy cheese effect of real cheese. The butterburgers are tasty and fresh. Juicy, high quality meat and fresh vegetables everytime. The drinks offered are Pepsi, 7UP, etc. instead of Coca-Cola (minus 1 star). But the BEST thing here that I crave most time and time again is the vanilla custard! So creamy and smooth and made fresh daily. Wow! It's the best custard I ever had! read more

I love Culver's so don't get me wrong. This is a negative review of a one time experience. I have been here many times and am always satisfied. However I don't think the salad I had today was fresh. I have had stomach issues for a few hours since eating the cashew chicken salad. Understandable. People usually don't order salad at a burger place. My advice. Keep going to Culver's just don't get the salad. read more

Great food, service and ambience. The restaurant was clean for a fast food restaurant and the service was great. Thanks

A truly horrific experience..... I have been to this Culver's many times over the years, and each time my experience is worse. Today, I sat in the drive thru for 30 minutes before they finally took my order and took another 10 minutes for them to bring it out to me. Pulling away, I realized that they had forgotten my fries. At this point, I was beyond exasperated and had to get home to my family to bring them their lunch. I would never come back to this Culver's and urge the rest of you to do the same. read more

These are the BEST burgers in GEORGIA! Fight me on it! The service is better than any fast food place. You pull up and wait for your food and all the food is fresh! Fresh off the grill! Love sneaking over to Culvers for treats! My order is never wrong. read more

As a fast food restaurant, it is a solid four. Decent place to have a low-key family dinner and they bring your meal out to the table. You pour your own drinks and can take one to go on a refill. The hamburgers are fresh and tasty - and the cod fried fish is incredible. Cheaper than five guys - and I think the burgers are just as good if not better. Home of the butter bun! read more

It seemed like left over burgers from lunchtime. The burgers looked warmed up with microwave oven. There were no lettuces at all which I ordered all the way. read more

Custard is delicious and affordable. Employees are very courteous and friendly. Place is clean. Will definitely be back. read more

Food is always on point, hot and crispy! Always get the Double butterburger deluxe no tomato extra pickles add bacon. For the love of God though, you guys are not open until 10 pm ever. Change your hours online if you want to close at 8 pm everyday. I have gone by there at 7:30 and the doors are locked! read more

Went for custard and the lack of customer service is unbelievable. The you lady practically threw the custard at my hand and I had to say thank you three times before she even responded. If these young kids don't have a level of customer service, they should not be dealing with the public. read more

Had the fish sandwich it was cooked to order and very tasty. First time visiting this establishment. Clean and the staff was great!

I was pleasantly surprised by this place, I honestly think it's the best drive thru burger on the market. The patty has great texture, the edges have nice crisp to them. The Butter Burger Deluxe was legit, the toppings, bun, and burger all melded together great. And they offer cheese sauce for the fries, I love it. Another thing that separates them from the rest of the drive thru options. And they have a fish fry that's actually pretty decent! And cheese curds. I just really appreciate the unique menu items. Plus they serve frozen custard with fun flavors of the day, I'm down for it. Would I come inside and sit down? Probably not. But strictly as a drive thru option it's 5 stars. read more

Went at 9:26pm on a Sunday and they had the doors locked and refused to serve me at the drive thru, saying they were closed. You're not closed, you're just lazy high school losers who don't want to do your damn jobs. Bunch of future-nobody's. read more

Though the initial service wasn't great the manager went above & beyond to make sure we were happy. Replacing an incorrect drink and giving our dog a milkbone. The food here is always good, no complaints there. read more

Went to Culver's at 9:15PM and the door was locked. Went through the drive thru and ordered a grilled chicken salad. Was given a number and asked to pull around. I waited for almost 20 minutes for one salad. Once I got home I could not believe this salad was $9.00. There was barely any chicken and all some soggy lettuce. This place is a rip off and the chicken tasted tough like it was sitting there all day. Close this place and put a better restaurant in this location. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Suwanee, Georgia

Culver's is, at its core, a burger place. When I visit other locations of this store, it is a GOOD burger place. I cannot say the same for this location, however. Someone has allowed the guys on grill to burn and crush their burger patties into cinders. When I pointed this out, and asked for a second chance, they doubled down on burning the burger! Perhaps they thought that would be funny. This happened about 7:25 this evening, should the manager decide to do the right thing. Culver's uses fresh patties, which no one should ever press down on hard with a spatula. Mine were squashed down to the point that the edges were black and obliterated Check out the picture. There is no excuse. read more

Culver's - Burnt and squashed - Ice Cream & Frozen Yogurt Near Me - Suwanee, Georgia

I usually get the mushroom Swiss burger. It's always cooked to order and is pretty tasty. The pork loin sandwich was only okay and the fish sandwich was fresh but bland. My main problem with Culver's is that their prices are just too high. For a few more dollars we can go down the street and sit and be served instead of fast food ordering. $10 is too much for a sandwich, side and drink. The owner is very friendly and he keeps the kids behind the counter cleaning and giving polite service. I will continue to stop in for a quick fresh burger but I'd certainly come in more often if it wasn't so darn expensive for fast food. read more

This was our fifth or sixth visit to this location. I order the same thing every time. Culver's Felix single basket. About four times they charge for a double and bring it out. The first two or three times I just let it slide. On ordering tonight I repeated my order three times. They still got it wrong. Tonight I took the receipt and burger to the counter, the young lady went to get the owner. He came around the corner and very loudly said "what is your problem" I told him they messed up my order and I want it fixed. He said don't talk about "my children" it took me back. I said well your children are dumb a$&'s. Probably not the best thing to say but.... He starts yelling to get out I'll call the cops. Okay I said go right ahead. Either fix my order or give me back my money. When he saw the cop threat did not work he said "ok buddy, let me redox your order. They did. Employee's are not your kids. Customers sometimes are right. He wants to run a day care, no problem. I won't be back. read more

Weird experience today (October 27th, 2019) at around 2:00pm. There were a few weird things about this visit to this particular Culver's but nothing to get upset about, except.. one of the guys taller, dark haired guy at the register taking orders / walking orders out to cars bumped into my wife outside, really nudged her out of his way. We apologized out of politeness (even though it was 0% our fault) and he literally barely turned his head to us and kept walking. No acknowledgement whatsoever. This among other things has me confused as we've always had great experiences at every other Culver's we've visited. Probably won't make the trip out to this one again considering the managers at the Sugar Hill location are so attentive and well mannered. read more

Love their burgers and you won't find better custard anywhere. The midnight toffee flavor is HEAVEN.

Great service, great shakes, great burgers. Stopped there because my daughter had never been. Working at the counter was the owner who was very personable. He let's us try the ice cream before ordering. Explained about their burgers. Overall good visit. She lives crinkle fries so that was a plus. It's not cheap but nothing is cheap anymore. read more

I like going to culvers here ! They always have great customer service, although one time I did get home and one of my orders was missing . It takes about a good 10 mins to drive back so I was not happy about that at all. I did call them and spoke to the manager regarding my concern and how frustrating it was to drive back, last thing I wanted to do was go back out and drive back , which I was already hangry!!! He assured me he has my order and that I'm welcome to come back , I asked for a refund on my order and he mentioned he will refund me. I happily went back and he was very nice, I believe the general manager was there and apologized for the inconvenience of me driving back, he did give us ice cream , which was nice of him , but I did not get my refund . He was super nice and I just couldnt be mad at him because they were all genuinely friendly. Even though I was looking to get my refund for driving back again, that's like 20mins all together. However they food is always good and they made it nice and fresh , its always super hot when we get . All their food is good and no complaints about their food. Customer service is always satisfyingly, especially I'm that type of person that looks for those little details. You wont regret going there. read more

Love the food and the service. Normally, I'd give a 5 star since we do visit a lot and usually have a good experience. However, we came by today, Sep 23, at 9:10 pm (they close at 10pm) and the lights were off and people were locking up. No sign on the door with the reason why they were closing up shop early. read more

Extremely poor management and some rude workers. Out of the kids meals the corn dog tested off and the child eating it, who loves corn dogs, told us it tasted funny and bad. We took the corn dog and asked if we could trade it for chicken tenders. The front desk was kind and took it back but the cook in the back started yelling. He started asking what's wrong with it. They just see things they want and then throw it away. He was extremely rude. I told him the corn dog was bad and I just wanted tenders for replacement. After that several of the staff were very rude to the point they wouldn't accept the kids scope coupon unless torn off perfectly !! Our family was shocked that a simple request turned into a hostile environment. read more

Stopped in for lunch at 1:30 pm. There was some confusion going on with the customer's order, in front of me. When It finally got sorted out, I was able to place my order. The young man that took my order apologized that he had never used the register. Once he got the order in, we got our drinks and went to sit down. We had a difficult time finding a place because the tables had not been whipped down. read more