I visited this location for the first time Thursday night about 8:30. Usually you might get refried fries or greasy fries. They might rush you out so they can close up and go home. Not this location or restaurant. I was greeted with a friendly hello. The gentleman asked what I would like. He listened carefully as I asked about the sizes. I forgot and had not visited this chain in a while. He took my rewards number and placed my order with the cooks on the grill. I waited and carefully observed the guys in the back handling business. No horse playing around in the job and all about their craft to cook for the customer even if it was close to closing. The store was clean and lit. I loved their beautiful patio seating, the sliding doors that opened when you walked in, and the dining area was beautifully lit matching the patio. It gave a serene vibe I could chill in all day. I ordered a regular side of fries. Oh were they seasoned, hot and fresh! That's what I am talking about! I would have ordered a burger, but it was too late to eat that heavy. I will definitely return to this Alpharetta location! Thanks! read more

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The food here is really good. Although a bit pricey, you can taste the quality. Milkshakes don't disappoint either! You can order on a kiosk or with someone at the counter. They have outdoor seating which is nice if it's super busy inside. Relaxed atmosphere and tasty food. read more

Our first time trying this burger spot in Alpharetta, they have an abundance of fries ( like Five Guys) skin on fried with salt and delicious. Their chunky onion rings and sweet beer batter are also a tasty treat that should not be missed. The star of the meal was their bacon cheese burger where they load your burger with so much bacon . You wonder if the other guys were gonna get anything . Love that little fact about their burgers. They do smash the burgers and put them on a buttery bun. The cheese burgers shouldn't be missed either they are a delight for small bellies in need of a savory meal. read more

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I was quite disappointed... I went to a BurgerFi location in Florida and the food was very good. However, coming here it was just not great. The entire burger was just very greasy and the bun was somewhat soggy. For the price of these burgers I would expect something better. The staff were nice however very friendly and attentive. But besides that save your money! read more

The burgers were fresh and tasty. The place is very clean and roomy with metal tables and chairs. The cashier was friendly.

We visited BurgerFi in Alpharetta the weekend we celebrated my son's 13th birthday--it was his pick, and he made a great choice! The burgers were juicy and flavorful, the fries were perfectly crispy, and everything tasted fresh. The service was relatively quick, even with a good number of customers. It was a fun, casual spot that helped make his special day even better. We'll definitely be back! read more

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If You Know, You Know -- BurgerFi Alpharetta is THAT Spot 5475 Windward Pkwy (right off Westside Pkwy, trust your GPS -- it's worth it) Listen... I wasn't looking for a new burger obsession. But then I walked into BurgerFi Alpharetta, and now I have a loyalty that even my gym trainer can't break. THE CEO BURGER: A SANDWICH WITH A RESUME I don't say this lightly: the CEO Burger is executive level. Double wagyu & brisket patties. Cheese that pulls like mozzarella. Caramelized onions so sweet they could write poetry. And the kicker? That BurgerFi logo seared into the bun like it just graduated top of its class. HAND-SIZED ONION RINGS. LIKE... LITERALLY. You ever seen an onion ring that could double as a bracelet? These things are massive, crispy, and beer-battered to perfection. I ordered them "to share" but immediately broke that promise. Fries? Golden and soft on the inside -- and yes, you can add an egg. You should. Gym people, I see you. CHICKEN SLIDERS THAT PUT OTHERS TO SHAME Their new menu just dropped (literally last Friday), and they have 3 chicken sliders for $10 that taste like a food truck chef got hired full-time. Hand-breaded, never frozen. House-made batter. I didn't expect to love them as much as I did. I almost cried. But I'm dramatic. (And also right.) SERVICE THAT FEELS LIKE FAMILY Heather is the kind of person you want to see on your worst day -- all positive energy and knows the menu inside-out. Arsalan, the manager, is everywhere -- checking on guests, wiping tables, bringing the vibes. You don't feel like a transaction here. You feel seen. VIBE CHECK: PASSED. Casual. Clean. Chill enough for a solo meal, comfy enough for a family dinner, and cool enough for a low-key date. Moderate noise. No weird smells. Real napkins. And a sign on the wall that says: "BurgerFi changes how you think about a burger joint." And yeah -- it does. FINAL THOUGHT: IF YOU'RE THINKING "EH," STOP IT. If you're sitting at a hotel nearby, or coming off GA-400 exit 11 wondering what's good in Alpharetta... THIS. IS. IT. Try the CEO Burger. Add an egg. Ask for the in-store coupons. Thank me later. I'm here twice a week. Sometimes more. This review isn't hype -- it's your sign. BurgerFi Alpharetta: 13/10. No notes. Just cravings. read more

Not a $14 hamburger. Ordered through Yelp at the location next door to our hotel. Was told a 30-minute wait, but I headed right over anyway. Waited a couple minutes and my order was ready. The takeout packaging killed any aesthetic of the food, and the flavors were pedestrian. read more

The food was not great the patties were really dry and overcooked, the service was not great either they gave me pineapple juice instead of lemonade and I will not be coming back. read more

This place has very good burgers with nice people working behind the counter. The prices are totally outrageous (we just paid $14 for a bacon double-cheeseburger, which probably represents, I'm guessing, about a $13 profit for the house). It also has a "tip screen" for credit card payments for take-out orders, which is just about the craziest, sleaziest, lowest-class, idiotic, nonsensical, moronic thing I've ever seen in my life. Give me a helpful and professional full-service waitress and I'll gladly leave 50% or more (like the $93 tip I left at Ruth's Chris last night). But to force me to tap thru to find the $0.00 option while you're 2 feet in front of me, trying to use the awkwardness of the moment to compel me to unnecessarily leave a gratuity, is asinine. read more

A notch above the standard fast food burger for sure but a little thin in the patties for my taste. Did not live up to the pics on menu. Good options for a variety of taste. Burger had solid flavor from the wagyu +brisket blend patties. Tomato and candied bacon jam was pretty tasty as well. Real hit at our table was the hand cut fries urban style. Just seemed overpriced for what it was. Desserts concretes were tiny, good but again small for the price. Very clean and well maintained. Staff was polite and pretty quick overall. read more

BurgerFi - Tiny CONCRETES - Burgers Near Me - Alpharetta, Georgia

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It's like Five Guys' cooler brother. They have options from different burgers. They also have chicken tenders, vegetarian options, and milkshakes. My husband likes to get their breakfast burger. I've tried it and it's pretty good. I typically like to get the veggie burger but today I decided to try their BurgerFi Burger. The cashiers are always friendly when we come. You can sit inside or outside. Inside is definitely comfy, but there is minimum seating. It's a great place to take your family if you don't feel like cooking! read more

BurgerFi - Burgers Near Me - Alpharetta, Georgia

Heather was fantastic with our residents!!! The food and service were amazing at BurgerFi!

Menu changes are very disappointing, not only did they eliminate the BBQ Rodeo Chicken, but all the regular chicken sandwiches are now gone. They have chicken sliders which looked good in the photos, but the chicken itself was tasteless with an odd texture, just a tiny dot of mayo, 1 pickle and even the bun tasted dry. The lack of other burgers/sandwiches is very disappointing. We always enjoyed the onion rings, but they also got rid of the blue cheese dressing which was something we always ordered. Sadly, this is a place our family will no longer visit with this new menu. read more

How awesome Heather was when my family and I went to BurgerFi in Alpharetta, next to the FedEx store. She was super nice and patient with us the whole time. Heather had such a great attitude--she smiled, helped us figure out what we wanted, and made sure we had everything we needed. Thanks to Heather, our visit was enjoyable and easy. She deserves a shout-out for being so kind and helpful! read more

I went to BurgerFi for my lunch break with my a few colleagues. This is definitely a great lunch spot. It wasn't too packed when we went. The service was good. This is a spot where you order, get a number and your food will be brought to you. The food was good. I enjoyed my burger and the burgerfi sauce. The fries were ok. They were a little flemsy and I prefer mine a little crispier but none the less still good. read more

BurgerFi - Burgers Near Me - Alpharetta, Georgia

I had some really good chicken tenders and onion rings staff and were awesome. I highly recommend this place. Heather, the manager was a tentative and the staff was super friendly. read more

Walked in waited at counter employees in back Gavin and joking around when one finally came outside didn't even look at me and say hi. Anything walked away from me and then started making faces and joking with somebody in the back, give them a zero for piss poor service never come back read more

The burgers are really good and the shakes are top notch. It's not the most inexpensive place but the quality is certainly better than typical fast food. Ordering on the kiosk is easy and you can customize your burger. Sign up for rewards program as after about 3 orders, you'll get $6 coupon. Food arrived 5-7 minutes after ordering. Shakes can take a couple minutes longer. read more

Margie is the sweetest! She was energetic and gave a few fries to our kid as a little appetizer! Greatest burger in the area!

Location was super clean and service at the counter was good. As this was my 1st time dining there, I found their advice helpful. Food was really good, loved the fries! Having said all that, I didn't care for the asking for a tip when I ordered at the counter and that just a burger, fries, and a coke was $22.00!!!! read more

The guy behind the counter came and Helped me order today. It was my first time at this burger place. I was pleasantly surprised by the Customer Service. And the food was outstanding. I will be back. read more

BurgerFi - Burgers Near Me - Alpharetta, Georgia

TL;DR - manager didn't wash his hands in between touching garbage and touching food surfaces and lost his mind when he was called out on it and said he was God (seriously, he said that!). I observed the manager pressing down the garbage with both ungloved hands in the open trash can right in front of the kitchen window. He then started to move trays in the kitchen window and tried to organize things in the window for the line cooks (including cooked orders). I tried to get his attention a few times but it was loud and I finally had to speak loudly and I told him that I saw him touch the trash and then touch the food area. He immediately got defensive and started yelling at me, accusing me of swearing at him. I had said "Dude, what the hell?" but he wasn't actually upset about the so-called swearing, he was just using that as an excuse to deflect because he was embarrassed that I called him out. Then I asked him for his name and he shouted "God! My name is God!" I was seriously speechless. I called the restaurant later and asked them for manager's name and the lady who answered was nervous and hesitant and said that she didn't know and had to ask. I was put on hold for a minute and then they hung up on me. I called back a couple of times but each time they'd pick up and hang up immediately. I've been coming to this BurgerFi for several years now and I've noticed that the quality has declined (burgers are overcooked and dry, fries are soggy, onion rings are still pretty good, though) and the staff are rude. P.S. Why does their Google entry say that masks are required and staff wear masks when you can see in the pictures that the staff are clearly not wearing masks? UPDATE: Jason T from BurgerFi asked me to contact them using their contact form on their website. However I emailed wecare@burgerfi.com on Jan 3, 2022 and no one ever got back to me. Also, the website form limits you to 1200 characters, doesn't ask for any of your contact details. This response from Jason T is just an attempt to look like they're reaching out, but they don't really care. If they did, they would have responded to my email. read more

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The food is fine, but the self-order kiosks are awful. It's bad enough that fast food places and places that never used to are asking for tips, but their kiosk defaults to 15%? I just entered the order in - do I get the tip?!? Pay your employees a living wage and stop relying on people either not noticing the default or feeling shamed into tipping! read more

I've eaten here several times and it's good, not great. I think shake shack has better burgers. The fries here are very good and the garlic mayo too. Service is good with app and Kiosk. It definitely isn't a budget friendly place. Lunch all in was over $20. If you are close by and looking for a burger, stop in. Nothing to drive too far for. read more

This BurgerFi location definitely did a great job and did not disappoint! The bacon cheeseburger with a fried egg is definitely worth a try! The fresh homemade French Fries were also exactly what you wanted them to be! An employee even offered to bring me mayonnaise or mustard. Keep up the great work everyone! This is a great restaurant!! read more

BurgerFi - Bacon Cheeseburger (Junior) with a fried egg... Side of French Fries - Burgers Near Me - Alpharetta, Georgia

The fries here are amazing and the burgers are decent. I really like this location always busy not crowded it's always clean and the staff is really friendly. read more

We were the first customers of their morning today and had an amazing experience. Most times that we have gone in a restaurant right after opening, staff is not the kindest. It was the opposite here! Mrs. Margie, the sweet lady who took our order, was kind and inviting. She helped explain the menu to us and checked on us several times throughout our meal. The food came out quickly and it was amazing! We loved the fun environment with so many different seating options. So thankful to have had such a good experience our first time here! read more

Unfortunately no matter how many times I give this place another chance nowadays it yields the same result.. it's gone disastrously down hill since the original owners/managers seem to of left. Trash piling over the trash cans and falling on the floor, condiment stations covered in ketchup and liquids, not even to mention the food.. over cooked Patties and oversized toppings just thrown on a bun, falling apart the moment you try and pick it up.. not even to mention the branding and effort put into the buns is not even present. I won't even touch on staff - no one there cares and it's blatantly obvious. This specific BurgerFi is an now extremely poor example of the company when it used to be the one my wife and I would travel to PASSING others.. if I were you I'd make the drive to any other location - at this rate I'd rather eat fast food fake burgers then this place anymore. The two owners used to be extremely professional and present in the store. I absolute hate leaving such a low score but I don't see how they could even view this as the same level it once was. read more

Burgers are good, french fries are delicious and I really enjoy the laid back feeling in the seating area. read more

BurgerFi - Burgers Near Me - Alpharetta, Georgia

Food is really good, but I hate that they make us order using a kiosk. It took me 10 minutes to put in an order for my family, when a cashier could have done it in 60 seconds. read more

1x experience (CNN Center) was not pleasing. But, I suppose it's like real estate, Location- Location. Since then, eaten @ BurgerFi 4x now. Menu on UberEats was very EZ to navigate, select specific dressings on Ur Burger that they offer which made the online ordering process very simple. Ordered BurgerFi Bacon CheeseBurger, HandCut Fries & of course a Grilled Cheese Sandwich (midnight snax). Pricing. NE additional proteins; bacon, cheese, etc. we're priced for less than $1. Booking fee was $5.00, so not a bad price to get my chow delivered. It beats dodging the traffic & the weather. Pressed "Ck-Out" & it's now about the w8ng game. 1x ordering from UberEats ... stand-by for the outcome. UberEats also has tracking on their dashboard so if Ur hella hungray ... or U want to entertain Urself w/ their PlayByPlay movement of Ur chow falling on Ur lap, U can watch the green line move to the right of Ur screen. 7:11p - Placed Order 7:38 - 7:44 ETA Tick, Tock, Tick ... 7:36 - Food DELIVERED. 2min early, whaaaattt?!? Food. The Burger was still very warm. The container was very secured & my dressing wasn't spread apart across the nation. Yup, warm enough that I could dig right in. Just a mental note, I did not request for my egg to be medium/hard, but to my surprise, it was fried just right. No runny yolk. Fries. Well, not really a fry gal, so I wasn't so disappointed when the fries weren't so hot. UberEats is now on SpeedDial;-) read more

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The food is fresh, meat and fries! I had a burger and fries!! You can tell the meat is awesome and great French fries! Not that frozen taste! Restaurant and bathroom is very clean! Let me tell you the staff was so friendly! I'd hire them! ILL BE BACK read more

Used to be my favorite burger chain. Long waits. Quality of the cheesy fry type dishes are just gross and blobby. I'd say the CEO burger is still decent. Rest just doesn't hit like it used to. read more

I reviewed this Burger Fi location four years ago with five stars, elation and regret that I hadn't been there or reviewed this store. It was from that moment that I recommended Burger Fi to anyone looking for a top burger spot. That changed last week. I placed a takeout order in person because online ordering didn't offer the customization I needed for my family. It wasn't a problem (so I thought) ordering in person and waiting. I placed the order, paid, sat, looked over my receipt to only discovered that the employee didn't take my order correctly. Another employee said they couldn't amend my order, so I was awkwardly and quietly encouraged to order more food. So I did. In total, I spent over $80. Then I sat and waited for 38 minutes. I saw food, of which some turned out to be mine, sit in the window for 15 minutes before being bagged up and brought to me. The fries were so cold and greasy that the bag and fallen apart in the larger bag. I expressed how upset I was about it taking so long and drove the 15 minutes home, to only discover that my food was wrong. Four of the 10 items were incorrect. I drove back to the store. An employee at the register apologized and agreed to replace those items and took my order on paper (I wasn't asked to pay or anything). I asked if a gentleman passing through the dining room was the manager and he was. He sat at the table with me as I explained the last hour and a half. He blamed "young, dumb kids" explained that they had "f**ked up" and agreed to personally buy my family's meal on a future visit, if I just tell someone at the register (which I laughed and nodded at). The kicker, this "General Manager", named Shay was so drunk that his eyes were closing as we spoke and he wreaked of alcohol. I reached out to Ron, the owner with no response. 1. This place isn't what it used to be. 2. The food was ok, once it was correct. 3. The operational and customer response was what I'd expect at a drive through fast food restaurant. I won't be back. I'll also let people know if my experience so they don't fall into the same situation. Why a shame Burger Fi! read more

Wow. This place is awesome. Best Burgers and fries around. Went for the first time today and I look forward to eating here again soon. Everything is made from scratch and delicious. A must try!! read more

BurgerFi has delicious cheeseburgers, onion rings, and fries. I've also tried the hot dogs but I wasn't impressed with the flavor and it tasted charred. The service is fast and friendly and the restaurant has ample seating inside and outside if you're dining in. I always have a great experience. read more

My favorite veggie "burger", great fries. Margie was so friendly and helpful. read more

I can see the reviews for this Burger-Fi are highly polarized. My experience was of excellent, efficient, and friendly service as well as a full round of delicious hamburgers and tasty shakes and custard. A+ read more

Burger is great! fries hot but not fresh and not crispy at all. Onion rings hot, crispy and good