Fries were cold hard and awful We got 3 large fish meals and only got 2 tarter sauce Then they gave us cocktail, honey mustard and ranch and we got nothing to eat with those read more

So I've eaten here for the last several weeks and let me tel you the service and the food has been consistent every time!! The food has been hot, fresh, quick and the service has been wonderful. Greeted with kindness and a smile! The restaurant looks old but they keep it clean. The service is quick mostly but for the fresh food it's not a bad wait at all. Had the breadsticks tonight and if you have never had them... well let me say you absolutely MUST get a basket!!! Best breadsticks I've eaten. read more

It is a busy Sunday afternoon and most quick eateries are overwhelmed and showing it. But not this team here at the Cumming Captain Ds. I have to say this is the most pleasant and upbeat staff I've seen in fast food in years. If I'd only gone through the drive thru, I may have missed the dynamics. But the charisma and professionalism were on full display as I waited on my meal in the lobby. This team stepped in to help each other and help customers seamlessly. It was beautiful to watch. Of course my food was good and my order was correct. With a team working this well together, I'd expect no less. Amber and Raheem are the reason I will pass other locations to come here for a quick seafood snack. read more

We've visited this location several times now and each time our experience has been consistently positive. The staff is what keeps us coming back. Each time, everyone working there are not only friendly with customers but also with each other. The customer service is next level for a "fast food" restaurant. The store is clean inside and out, the food is always hot, tastes fresh and served quickly. I pass by another Captain D's to get to this one! read more

Had not been here in a while. Ordered my food to go. Ordered additional 2 pcs of fish with my order and got home to find the additional fish wasn't put in the box or in the bag. PISS POOR SERVICE! ORDER #91 4/2/2025 Won't be back! Not the first time but is the last time. read more

We eat here on a fairly regular basis, and have seen things slowly decline as far as the customer service. The food itself is decent and they have a great senior menu. However, tonight we went through the drive-up and ordered our food, got it home and we were missing the butterfly shrimp and the piece of spicy fish. I went back, actually went into the store since the drive-up line was long, and when I finally got up to the register and told them what I was missing, they looked at me blankly with no idea of what to do. The manager was in the kitchen cooking, and he asked through the window what was going on, and I told him we were missing those food items. He said he made them, and I said they did not make it in my bag. He asked what I wanted, and I said either my money back or fresh food. He said it was going to take a while, as there were other orders ahead of mine! No apology, no explanation as to where this food disappeared to, and they were unable to refund my card due to the "time lapse" nor would they give me any cash back. I have never been so disrespected in my life, as far as customer service. I had 3 young men staring at me and arguing with me about my order, and the manager never came out of the kitchen to make things right. I ended up leaving with nothing, other than a good bit of frustration with what went on. WILL NOT COME BACK! read more

Made a quick stop after grocery shopping.Food was fresh and timely. No complaints at all. Looking for hot fresh food, then make a stop here. read more

Amber has to be the most friendly, bubbly, competent young lady I have ever seen at a ANY place of business. We were here Friday at the end of the evening, and my husband was chatting with her. She was super sweet even though she had been here about 10 hours and still had a little bit before store was closing. I know times are tough hiring people, but she's a keeper. We had such a good experience, we are back today only 2 days later! Food was excellent and sweet tea (I'm very fussy about) was still perfect! Some places water it down at the end of the night. read more

Horrible customer service. Took 5-10 minutes to get my food then when I got home my cheesecake was MIA!!!! Not what I would call "fast food." read more

The thing that took off one star is that the grease in this food is unbelievable! I felt sick if I didn't dab it off with a napkin! Other than that, the inside of this fast food spot was clean, the service was a wait because of the hand breaded nature of what I ordered and the food overall tastes good. I would recommend asking employees what foods are breaded and fried there and which come in frozen and are then fried. The hand battered fish is my favorite and an always wonderful road trip meal read more

I would usually give this place 5 stars but I do not know if this is the fault of Google or if the store has changed it's hours. Week days they are open until 10 PM but when I stopped by tonight it was closed and it was 9:15 PM. The parking lot was almost empty and the manager mentioned to me through the drive thru speaker that they were closed at 9 PM. It was a waist of gas and not to mention the disappointment to go out there just to find out they were not open. Especially when you Google it, it say's 10 PM is the time Captain D's actually closes. read more

Got to the door a couple Sundays ago, 5 after 1 pm, and folks all over, The door was locked. Let me suggest something new, before you drive off forever good long term customers..... Develop a BIG SIGN for the FRONT WINDOW, well lit: Drive Thru- Open ( Green) Closed ( Red) Dine In Open ( Green Closed ( Red) As folks were coming out of your front door, after pulling off, parking and getting out of my car, I found the front door locked. Not sure that's up to FIRE CODE is it ? read more

It was a mistake to have eaten here. The food was horrible. Usually I can eat the fish, but even it fell short this visit. The dining room was seemingly full of distressed homeless people. The fries gave always suffered from a mysterious dishwater flavor. The slaw was the best thing on the plate, which has never been the case before. Hush puppies were fair and though served hot had little flavor as they were without corn or onion and nothing but cornbread. The restaurant is old and has a permanent grease sheen that thickly adhered to walls, tables and floors. read more

I visited this location in Cumming GA 10/1/21. Waited in line for 30. Then at the window for another 10. Only to arrive home and realize they had given me the complete wrong order. I received food I don't eat- catfish and shrimp. I tried calling the number on the receipt as I live to far to drive back. read more

My husband and I stopped in for lunch today while we were waiting for our new tires to be installed next door. Nikisha was working and to say that she was amazing, is an understatement! She was a one woman show and extremely delightful and very proficient. She was doing everything and smiling the entire time! We had a great experience because of her and we will definitely be coming back very soon! read more

3 cars in line... have been here FOR 20 minutes !!!!! Like what, it should not take this long to go through a drive through EVER. When I pulled up to the window I told them that no one ever took my order, and the girl said "okay what do you want".... for you to do your job! read more

Food wasn't as hot and fresh as previous visit for takeout. Ordered a wild salmon with a side shrimp skewer with the rice and ate into a piece hair that was mixed in which was not mine. Lost my appetite and tossed out the rice to the wild critters. Fried green tomatoes were good though. read more

What is it about Captain D's that keeps up going? The fried fish. It's always good. The different choice of sides are all good. They are always friendly. Nothing fancy about the place but it's always clean. We will be back. read more

I hate writing bad reviews. And keep in mind, your experience may differ. It was a very, very slow night. There may have been two cars in the parking lot. That should have been my first omen. Secondly this was a drive-thru order. I should have given my order the sniff test on the spot. When I got home and opened the contain, it reeked of rancid cooking oil. It wasn't the fish, it was clearly the oil. If you do much cooking, you know the smell of which I speak. Anyway, I was very disappointed. Doubt I'll be back any time soon. 01/04/2012, 8:00PM Update. Got a call from the owner. It was a very good conversation. He was genuinely interested in my experience. NOW THAT'S CUSTOMER SERVICE !!! I do believe my feedback will translate into a change for the better. I'll bet you won't find that kind of customer service from your average mega-giant, too-big-for-its-britches, burger-doodle !!! read more

The key word for my review is consistent! My order, including drive thru, is always correct ... The food is always awesome, and the service is always on-point! Can't say this about most of the local fast food! By the way, I have been coming to this location for more than 10 years! read more

I love this great little seafood place. Let me be clear this is no fine dining; this is a fast food fish joint. D really has mastered the beer battered fried seafood item. They have 'lighter, non-fried items' but that's not why I come here. If you need your fix of fried goodness, get a couple of pieces of fish, cole slaw, fries and some hushpuppies. You will need to wipe your hands on some paper towels (they keep a roll on each table). The staff walks around refilling your drinks. Your cholesterol might go up by 100 points but for the occasional gluttony of all things fried, Captain D's is a winner in my book. read more

I have been going here for over 20 yrs! The last two visits have been very disappointing. As always I ordered the Fish and Chicken dinner- the Fish was as skinny as a fish stick! & the Chicken was more like a Nugget! I would rather pay more $$ and get a decent portion then to receive Fish sticks & chicken nuggets! Also, on both occasions the Bathroom was very dirty & smelly, not very appetizing before a meal. So sad to see this happen to a fixture of my town.. read more

As good as it gets when it comes to deep fried heaven. Fish & chips are awesome and, even though it's fast food, better than you'll get at some pricey seafood restaurants. Big portions and great prices. You won't be disappointed. They have a LOT of side items to choose from w/healthy choices like mixed veggies, salad and green beans. Their broiled shrimp, chicken and fish is just as good as their fried. Because they do have healthy options and healthy sides, we eat here more often than we would if it were just fried fish. Always clean and the service is friendly super friendly. One of my favorite places to eat on a weeknight when I don't feel like cooking. read more

Haven't been this mad in a long time...just drove 25 minutes just to eat here...get there and they are cash only. No back up system and refused to work with me. This is what I get for being a regular here. You should have at least acted like you cared...all manager did was say they had outdated system and couldn't get any help. Thanks Cap'n read more

I don't know what the most recent reviewer is talking about. I always use a credit card when I eat there. And I eat there several times a week. The people here are very, very, VERY nice and helpful. They always smile. They always ask me if I need anything else. I really can't think of any other fast food place for 50 miles that is faster, more friendly, or has better food. read more

The wait for this place can go from 10-20 minutes . The food is usually served hot. When ordering from drive up the staff always try's to encourage you to order more items. It's kind of rude. The sweet tea is never sweet I always have to add packet sugar. Some of the staff is nice to talk with. Some will just close the the drive up window on you. It's very odd behavior. I wish they would bring back the Edwards cakes at this location. It was a favorite for birthday time. Good tasting hush puppies. read more

This is a great little seafood place. Clean, service is friendly, and the location is nice. Food is standard Captain D's, so you can't be surprised. Food is quickly prepared, and the dining area is kept nice. read more

No bad for some fast food. I drove thru, got the current special (fried white fish, mac & cheese, broccoli) & had enough food fo lunch & dinner. Friendly drive-thru server & hot food, what more is there. read more

Captain D's - $5 deal - Seafood Near Me - Cumming, Georgia

My wife and eat here about twice a month. All the staff is super friendly, and seem to always know what my wife orders. I like that touch. The orders are cooked when you order them....so nothing is pre-cooked and cold. If y'all wanna eat on the cheap....it will prolly be under $12.00 for complete dinner for 2 . No tipping required(unless you wanna)and since the re-modeling the restaurant looks fresh and updated. For seniors out there they cater to us. Specially priced value meals with drinks. The fried okra is excellent, as is the slaw. Give this place a try next time y'all get a hankerin' for fried fish !!! read more

I absolutely love this captain d's. Sometimes the wait is ridiculous. The people that work here are always sweet and make sure your order is correct. They have the absolute best sweet tea ever . Can't go wrong here. read more

Still great food but Pepsi swap is killing me! Yuck! Sure wish you didn't change from Diet Coke.

My buddy just got back from England on business where he had fish and chips and hated it. He insisted we go to Captain D's for lunch for the real stuff, but wasn't sure since he's not much of a fast food guy and neither of us had been there in years. After stuffing ourselves his conclusion was...the yanks do it better than the brits and we both left fat and happy. read more

They suck! went thru drive-thru and waited for more than five minutes but was ok I thought it would be fresh after the waite got fish and fries drove across the street to dollar store got a drink for a buck went back to my car to eat. Saw the fish was not cooked. I tried to eat around it but it was dripping dough on one side. I drove back across the street to return the food, they said they would remake my order but I asked for money back. They refused to give money back, said I had waited too long to return it. I had no idea there was a waiting time limit, did you? NOW WE KNOW! I will not be eating hear again..... read more

Was here yesterday, 04/29/18 had a coupon , 2 can dine 9.99 2 Pieces of fish each, 2 sides each and each 2 hushpuppies , well I get to the drive thru and I realize coupon is for Long John silvers and I tell the drive thru girl how I Just realized the coupon my family member gave me was for long John silvers and I'm at Captain D's lol and I asked speak to a manager since when I asked her if they have any coupons like that one and or does have on mobile app Captain D's and she say she don't know so manager comes out to my car at drive thru I explain and he says for me pull to window he will go see what coupons they have and actually had better one was same as long John silver I had Except was for 3 pieces each of fish not 2 so Captain D's Have Better Deal anyway. 5 stars for the manager being extremely nice and professional. Food was great, only eat Captain D's fish etc once a year bc it tastes good but it's greasy too so have my fix yesterday for the year lol read more

Based on reviews I read here, decided to try it. WOW! For a fast food restaurant, it was absolutely awesome. Best fried fish I've had since moving to the Atlanta area 15 years ago. Fast, friendly and totally delicious. Highly recommended!!! read more

This is a fast food place to start with. With such low expectations, I still cannot give this place much more than two stars. In all fairness, I will admit I am not a fast food eater. I wonder how they keep the cost so low for something edible. As an experience, the staff was exceptionally nice, friendly, actually happy to be there and should get 5 stars. If you like food to slide down or off your dish, then this is the place for you. Deep fried greasy heaven with flour and lard encrusting what looked like white fish. The lard/grease combination infused the fish, the hush puppies, grease balls...Big portions of ...grease. What surprised us was the number of retirees eating this stuff. Maybe they ordered something different but that is between them and their cardiologist. If you go order a baked potato and sweet tea. No grease in them. read more