We haven't been here in a while, and we used to enjoy this place but now we will never be back. Putting aside the fact that we waited forever for a burger. I could've just made it at home. There were only five tables. There was only one older woman working in the kitchen and we got hockey pucks for burgers. I asked for a medium and my husband asked for medium rare and they were both charred and flat. My husband asked them to redo his. I should've done the same. This is what they looked like. the cook apologized to us and said she didn't see that we asked for medium and medium rare but this burger was not acceptable for even a well done burger, a burger should not be "crunchy"! The owner needs to check on what is happening in that kitchen because if this keeps up you won't have any customers. read more

I love the ambience. It was so clean amazing burgers, customize the way you want them. Try all of the sauces as my recommendation and the service was quick and the food was delicious. read more

first time going to cheese burger Bobby's Food was great love that u can add as much toppings and get as much condiments and seasonings as you'd like read more

Well, Cheeseburger Bobby's did not disappoint! This was my first time at this location and thoroughly enjoyed my food as well as experience. How do I even describe a perfect tasting burger other than perfection?! I sat and watched the cook (name was Cordell) just grind out burgers during lunch time which was pretty busy. He didn't skip a beat, had a smile on his face and seriously took his job like the business was his baby. As you can see by the picture I posted, I really paid attention to detail by making sure the burger not only tasted as good as it looked, but looked good before you even took your first bite! That's a huge compliment, because most places just make burgers and then slide it onto the plate without paying attention to presentation. BUT NOT THE CASE WITH HIM! What was also amazing about this experience was the two employees behind the counter taking orders; Cat and Danielle (also goes by Danny). They were the only two working the front of house and were truly holding down the fort. When they were not taking orders, I saw them walking around cleaning tables, sweeping the floor, taking out trash, and straightening the condiments area all while watching the front and running back to the cash register when guests walked in. It was absolutely refreshing to see, especially in this current time we are in. They both worked very well together and did everything with a smile on their face. The entire crew working this shift seemed to work really well with each other. I've worked in the restaurant industry for many years before I moved into the corporate world, so I understand how much work goes into running the front of house. You are the face of the business, because your the first face that people experience when they walk in. The food can taste good, but if the employees in the front do not present a good experience then it can ruin the meal. With that being said, I am excited to return again and try something else on the menu! Oh ya, did I mention the food quality and taste was superb?! read more

Cheeseburger Bobby's - Carolina burger with French fries - Burgers Near Me - Cumming, Georgia

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Staff was very friendly and food is awesome. Customizable burger thing is kind of like a fun experience.

cheeseburger Bobby's was one of my favorite places to go for a hamburger. Today we went in and the restaurant was not clean. There was food on the floor under the tables. The tables had not been wiped off, and one of the workers was sitting in the booth eating his lunch. I always worry that if the tables and floor are dirty what is the kitchen look like? read more

The Good: The meat. My wife got the chicken tenders and they were absolutely amazing, easily some of the best we've tried! I got the Smokehouse Burger, and it's great if you like chewy bacon. Presentation-wise, it didn't look impressive, but the taste and flavor were there, so I'm very happy with my choice. The Bad: The sides. The onion rings and plain french fries were such a negative stark contrast in taste and quality compared to the main course. You're going to have to utilize the seasonings and sauces to get through it. The Ugly: The colesaw. Tossed that bland crap right into the garbage. The greasy styrofoam container my meal came in probably tastes better. Finally, a COVID-19 warning: If you're at-risk, stay away from this place. There's no online ordering (as of this review) and even if you get take-out, you will need to use the community relish bar to add fixings. Food: 5 (Burgers & Tenders), 2 (Sides), 0 (Coleslaw) Service: 3 Ambiance: 4 Value: 3 read more

Cheeseburger Bobby's - Chicken tenders (6 piece) meal, great chicken, mediocre fries, and a cup of curdled newspaper pretending to be slaw - Burgers Near Me - Cumming, Georgia

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Totally enjoyed this place. If you need a good cheeseburger this is place for you. They make you cheeseburger then you can put your own toppings the way you like it. Service is based on your cashier. He was kind of shy. The atmosphere was casual but very nice and clean. The bathroom is awesome. Clean! I tried their custard. It was amazing! So smooth! I had the turtle Sundae. Had a great time with my family shopping then eating. read more

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Excellent food and nice atmosphere. I like burgers and taste are very delicious. Ice creams are good too. Highly recommended to everyone in Forsyth county, Ga cumming area who is looking for Burger food. read more

It was my first time here and the employees were so nice and helpful. The food was great and fresh. There is like a toppings bar and seasoning choices for your sides like fries which I had! It was a great affordable visit and I'll definitely be back :) read more

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I am giving a two star because If they had a mananger who cared I think I would have had a different experience. Because I heard nothing but good things but I Personally will never go back did not think it was worth my money, Burgerking would have been better and tastier. Went for a birthday celebration. Ordered Bobby's Special, burger was very small no flavor, had half fries and onion rings, fries were stale. Staff was very lack luster, there for a paycheck nothing more, bathroom (mens) smelled like ball park urine pee trough. Puddles of urine. When leaving they brought our my onion rings, very too late. oh and the spices were empty, ketchup was empty and the toppings were scary looking. read more

Family owned and operated. Friendly customer service, Clean with fresh toppings and a variety of dressings. You won't regret your decision to stop by! Support your local business. read more

Workers were very very rude and unprofessional, none of them had a smile on their faces. Everything was dirty and had mold on it. A mom that had just ate their when I walked in was yelling at the workers "being on your phone is not going to get the job done" They were very slow when bringing the food out and very rude when dropped off. All of the workers were 15 probably in highschool and they had no idea what they were doing. Overall, I will never be coming here again place went downhill, I thought it would be good as i haven't been in a long time but it was awful and i will not be returning. Needs new responsible and nice workers!! Portions were very small for what you payed for and my food was cold. read more

Burgers are awesome the building is small so not much room to dine in but food is great

Five Star Service! One of the things that I love about Cheeseburger Bobby's is that awesome fixin's bar that is always beautifully stocked. I know that COVID has taken away these types of things at so many places but the fixin's bar remains at Cheeseburger Bobby's! You're given your own one use tongs when you receive your order and those tongs get placed in a "used" bucket when you finish. Awesome job! This has got to drive up their labor costs and I guess supply costs too because they have a sign on the garbage cans asking you to please not throw away the tongs. I guess there are some idiots out there throwing the damn things away after using them. The gentleman that gave us the tongs gave us his name and told us to ask for him if we need anything. He then walked around giving out peppermints from his gloved hands while another fellow walked around replenishing french fries-nice extra. My cheeseburger was fantastic as was my onion rings and that wonderful Bobby's sauce. We were thanked on our way out! read more

We were in the area and hubby wanted a burger. Therefore, we decided to head to Cheesburger bobby's because they also had veggie burgers. Staff is extra friendly and we were able to dine in. I like the fact we're able to choose our toppings and sauces. We order. Pay. Get a buzzer. Once our food is ready, they give us a tong to use to pick up toppings at the bar. I was happy to see jalapenos and banana peppers. More sauces than I thought to choose from. I like that. Hubby got the smokehouse burger and I just got the spicy bean burger. I chose that over the veggie burger. The burger is plentiful and delicious. Hubby got regular fries while I opted for onion rings. There is so much fries and the rings were huge! So full eating. Great staff and food. Will definitely come again. 66/2020 read more

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First time in the Cumming location. The first thing I noticed was a 100 health rating. The staff was so friendly and felt right at home. The Cheeseburger and fries were yummy and loved the food bar with so many choices to add to a burger, hotdogs, and fries. Most definitely will be back. Thank you, Cheeseburger Bobby's! read more

I've been to Cheeseburger Bobby in the past for their burgers and shakes, but today I tried their chicken sandwich, and it was fantastic! (especially for a burger place). Very clean inside with a professional and friendly staff. They also had a great veggie/condiment bar for customers. Will definitely go back! read more

Cheeseburger Bobby's - Chicken sandwich and fries - Burgers Near Me - Cumming, Georgia

It was the k run of the mill burger place You can do much better at Culver's or Long horn for lunch pricing

I came all the way from norcross for a court date in forsyth, I was famished and my husband recommended cheeseburger bobby's. I was greeted with a warm smile and wonderful service by "Jenny", she reassured me about my combo choice and pointed the topping bar out to me. i'll definitely be coming back with my family to this location specifically no matter how far it is, because Jenny was worth the trip. read more

Gross. Not going back ever again. First time there a few years ago they were great. Good food, cooked properly, decent portions for money. Now the quality of food is horrible. Preparation of food makes it barely edible. Portions for the prices are outrageous. Cleanliness is disgusting. It looked like the tables, drink area, or anything had not been cleaned or even wiped down in a week. And this was on what seemed to be a slow night. Soap dispenser barely puts out enough soap to wash hands properly. Watched employee collect all of the condiment bottles to put away for the night without wiping any of them off. As slow as the place is I find it hard to believe any of the condiments in the large bottles are close to being fresh since they seem to have went with extra large bottles to avoid having the refill them. Really disappointed such a nice place once has fallen so far. read more

I was there yesterday. You walk in and have to wait for someone to notice that you're at the counter(not the first time this has happened). This location has gotten so run down since it opened. The hand sanitizer dispenser by the restrooms doesn't work. The soap dispenser in the men's room doesn't work. The restroom felt like it hasn't been cleaned in a few weeks. The decor is looking worn and somewhat nasty. The drink station is always a mess. I noticed they have their mayo in squeeze bottles now sitting on the tables. Isn't that supposed to be refrigerated? To top it off, there was a hair in my fries that clearly wasn't mine. I used to love this place but, yesterday was my last time for the Cumming location. read more

Very dirty restaurant. Service was ok. We had to ask the waitress to please clean up the tables. You can Tell she didn't want to work there. Would not eat here again. The food was mid. But a dirty restaurant like this one is a no go. Needs a face lift, renovation and new people that want to actually work there and provide good service. read more

Food was good but impressed by the staff. Group of young men and women who stayed busy, no phones out, not goofing off. Just serving customers and getting work done. That's refreshing these days considering we left Applebee's because we sat to long without service. Bravo to these kids. read more

I have been looking for a decent burger joint since the one near me closed, with little success. The cheeseburger I had here was a good basic burger that really hit the spot. The bun was good, the meat was cooked perfectly and seasoned well, and the veggies were fresh and tasty. Will definitely be back! read more

Lovely folks. Came in 6 minutes before closing (didn't even realize how late it was) and they were so sweet to make burgers for me & my starving husband. They were obviously closing up and I told them it'd be no problem if they couldn't make burgers but they did!! Having just pulled the boat out of the water we were searching for fast food on the way home but saw Cheeseburger Bobby's and couldn't resist. Wonderful employees, super clean restaurant and awesome burgers. What more could you ask for? read more

I rarely do reviews, but this place has changed. Service at the counter was nonexistent and the place was dirty. The food was cold, overcooked, and the smallest portions I've ever seen. Honestly, it was disgusting. You'd be better off having lunch at 7-11. Never going back. read more

Good food. Good staff. Every time I go into the restaurant it's always clean. The associates are always nice and the food is always good.

New owners Amazing experience. Customer service and attention by the owners is paramount and they show it to EVERY customer. Staff is super courteous. Food quality has greatly increased from the burgers to the fries to the custard. All exceptional!!! Owner talks to all her customers and it's appreciated. They even bring your food to you if they are able to. SUPERB!! read more

Always wondered about stopping at Bobby's because let's face it... who doesn't like a good burger? We usually will treat ourselves to a five guys burger and fries or chili's but finally we stopped at Bobby's because it was on the way... first of all, just know it's a different set up. Secondly, the burger and fries tasted amazing! They cook your burger and patty and whatever else that needs to be grilled on the grill, then they give you the burger and patty and you get to top it with whatever your heart desires from their toppings/dressings bar! I tend to love more lettuce and tomato on my burger and man, it was nice to put my own amount of toppings on there! The burger patty itself was cooked and tasted great, loved everything about the place even the lady who helped, Jenny, was the sweetest! Def going back yummy read more

Burgers and fries are amazing!!!!! The best part are the owners and management. They know my name and are so friendly!!! read more

OMG!!! These folks don't even rate ONE STAR, but Yelp won't ALLOW you to post with no stars! & I USED TO LOVE this place! It USED to be good... but TONIGHT IT WAS BEYOND HORRIBLE! It started off with the fact that the cashier forgot to give me a cup for my drink for my meal I ordered & it just went downhill from there..... (& she seemed perturbed that I had the audacity to ask her to do her job and give me a cup!) Then, we had the pleasure of waiting for what seemed FOREVER for our meals... the lady WHO ORDERED AFTER US was complaining too (even BEFORE WE DID) Then, when we noticed a large amount of water on the floor, IN THE MIDDLE OF A WALKWAY, where someone could SLIP on it & REALLY HURT THEMSELVES, we told one of the employees. To her credit, she went and got a "wet floor" sign right away... BUT THEN THEY LEFT IT THERE FOR OVER A HALF HOUR! (& it didn't even COVER the water... they just sat it down NEXT to the water... for people to STILL SLIP ON! I GUESS THEY NEVER HEARD OF A MOP?!?!?) After waiting forever and a day for our food, the fries were COLD & ALL THE FOOD was OVERCOOKED! (to the point of being ALMOST INEDIBLE!) So when I asked if we waited so long to wait for the fries to get cold, they asked if I wanted them to drop a new batch of fries for me? ... "yes, please" I said. Within SECONDS, she slopped another batch of COLD fries down next to the current cold fries.... apparently the ones sitting right next to them... COLD and ALL STUCK TOGETHER IN A WAD! NOT NEW FRIES DROPPED and then delivered to the table once they were ready, as it SHOULD HAVE BEEN! Then, as we watched ALL of the employees gossiping & chit chatting in the back, a customer had to come to the back to ask them to come up front to take their order. (& the floor STILL HADN'T BEEN CLEANED UP - BUT THEY HAD TIME TO CHIT CHAT & PLAY AROUND IN THE BACK!!) A few minutes later, I got up to refill my sweet iced tea.... NO ICE! (apparently doing their jobs is simply TOO MUCH to ask of this crew!) so I just added more tea to the very little ice I had left... took a drink & nearly CHOKED ON IT because it WAS NASTY & FERMENTED (I THEN realized WHY one canister was pulled forward & the other one was pushed back the first time I got my drink..... apparently a customer before me did that for the next poor customer that came along.... but an employee just PUSHED THEM BACK IN THE SAME LINEUP, INSTEAD OF CHECKING THEM, TO MAKE SURE THEY WERE BOTH [OR ANY] WERE STILL GOOD - NO DATES/TIMES on any of them, either - like the health department REQUIRES). I DID get more tea from the other canister - it was still good - must have been the one I served myself from before - BUT NOW I HAVE TO DRINK HOT TEA WITH NO ICE! NOT ICED TEA! More customers dared to come in and interupt their GAB FEST... it was ONLY THE DINNER HOUR, AFTERALL! ... I watched them stand there several minutes until I just couldn't TAKE IT ANY MORE! So I YELLED (yes, YELLED loud enuf for everybody to hear) to the chit chatting crew in the back that they had customers who wanted service up front & they wudn't have a job much longer because at the rate they were going, they would be going out of business soon. There was more, but I'll let y'all UP, now! THIS WAS ONE OF THE WORST EXPERIENCES I HAVE EVER HAD! and remember I USED TO LOVE CHEESEBURGER BOBBY'S! SOOO SAD! I fear for the lack of longevity of this place. Im HOPING A MANAGER OR THE OWNER WILL SEE THIS REVIEW & TRY TO SAVE THIS PLACE - I would really like to be able to go back & have a good experience there, but I fear that might be impossible. I DID ask where the corporate headquaters were located & if we could get an address or phone number, but of course we got an "I dunno, try checking the website" AMAZING! ABSOLUTELY NO CUSTOMER SERVICE - NOT EVEN POLITE DECORUM, let alone any professionalism - GOD FORBID! read more

I've heard great things about Cheeseburger Bobby from a few friends so I decided to visit for the first time today and it was delicious. I got the mushroom Swiss burger with bacon, fries, and a peach shake. The burger was savory, the fries were cooked perfectly, and the shake was a great treat to top it off. Oh, and the service was great. Clean facility, professional and friendly staff, and a great veggie/condiment bar for customers. Will definitely go back. read more

Cheeseburger Bobby's - Peach milkshake - Burgers Near Me - Cumming, Georgia

Cheeseburger Bobby's has an incredible model. Their food is freshly made and the fact that you get to choose all of your own fresh veggies, from the veggie bar, is that much better. There is new management at this location and they are amazing! Super friendly management and staff. If you are looking for a great burger (or chicken), check this place out! The prices are competitive too! read more

First time ordering from here I just don't understand all of the rave reviews. They got our order completely wrong the burgers were annihilated and had the texture of a hockey puck. The fries were soggy as if they have been left in the container for a day and a half and ice cold. I specifically asked for lettuce tomato and onion there was none I also ordered a half pound burger I got two small hockey pucks. I don't really have any positives about this place. Somebody needs to call Bobby and tell him to get his sh@$ together! One and done. read more

This is our go to Cheeseburger Bobby's as the staff is so friendly and helpful and they do a great job on the food as well. The owner takes a lot of pride on taking care of the customers. Food is brought out hot as it's not sitting around. Location is kinda tucked in where some people may not know about it but find it and eat there as you will agree the owner and staff are great! read more

Great tasting burgers and onion rings however their health inspection is not great so I probably won't go back. It was very dark and could be cleaner. Bathroom did not seem extremely clean. https://www.google.com/amp/s/patch.com/georgia/cumming/amp/28273278/cheeseburner-bobbys-cited-six-violations-during-inspection read more

Great burgers. Good shakes. However, nearly every time I eat here my order is wrong. I always come back because I really do like the burgers, but I never get what I asked for. read more

Very disappointed! The quality has gone down hill significantly. Use to be my favorite go to so to say I am very disappointed is an understatement. Staff was nice just very inefficient. Food took forever and once it was ready, some of it was wrong. Please do the franchise a favor and help your staff! read more

We've been to several Cheeseburger Bobby's over the years - love their burgers and fries. I appreciate the variety of condiments and seasonings. This location takes the prize as the best of all! All the staff were so friendly, smiling and helpful. I'm not sure if the South African man owns or manages the restaurant, but he was on fire! So helpful, wiping the counter constantly, checking on the kitchen, smiling all the time. A lady made a big scene when she dropped her cup (she was holding it by the top without a lid) and he rushed right over to help her and apologized for her incident. Food was cooked perfectly. $8.88 for a cheeseburger meal with fresh fries and a drink. If we are ever up in Cumming again, we will definitely stop at this location! read more