My wife and I regularly order a butter burger with bacon add mushrooms. For the last three visits the burgers have been cold. First time the fries were piping hot, burgers cold. Second and third time the burgers were cold and not even the cheese had melted and on the last one they did not bother to add the mushrooms although I was charged. I went to the store to point this out and got worse than the burgers. I was told by the manager she would have a word with the kitchen staff to make sure they stop doing this, have a nice day. You don't deliver the order as paid for and you will have a word with the kitchen staff. I would have thought unless your staff are incompetent that a freshly made burger would be still warm. Voting with my feet. Zero stars for customer service. read more

First time at Culver's was two weeks ago, management was terrible and you can obviously see that they treat their workers terrible. I visited again last night with an open mind. My deluxe double was dry and had no flavor. My tomato's were soggy, my fries had been sitting on the counter for longer then 10 minutes and when I received them they were disgusting. Workers were terribly rude and I noticed there was only teenagers working in the front ? I also could hear them asking for the managers and they couldn't find any. What kind of business is this. My cheese curds were good but everything else was terrible. Never again. read more

This was my first time visiting this chain anywhere and I was impressed! The facilities were nice and clean and the burger I had was large and tasty. I was very pleasantly surprised when the assistant manager came up to my table and offered to treat me to dessert for my first visit. If I'm in the area again, I will definitely be back. read more

Culver's - Dessert on the house. - Fast Food Near Me - Longmont, Colorado

What can I say as far as fast food goes this place rates at the top. The butter burgers are always fresh and hot, the kid meal corn dogs are always prefect and juicy and the crinkle cut fries are great as well. The staff is always speedy and attentive and the overall choices of food and desserts is expansive enough for even the pickiest eater to find something delicious to fill their belly. If your looking for fast, fresh and homestyle, this is the place!! read more

Culver's - Kids meal free scoop! - Fast Food Near Me - Longmont, Colorado

Super nice staff that serves great food. The custard is to die for and the butter burgers are hard to beat if you look at other fast food restaurants. I come here often (too often probably) and they never disappoint. read more

Generally, I like Culver's as a fast food option. However, today there was an extremely long wait (15 minutes or so). Then when we got the food home, I was missing my cole slaw and tartar sauce, and my fries were cold. Definitely disappointing. read more

First, the waiting staff was excellent and this by no means is an indictment on the staff but rather the pricing and the proposal the food is given. The burger was burnt and for the price I could have gotten a gourmet burger anywhere else. I assume they charge what they charge because their rivals charge what they charge. Problem is, they don't make the quality burger their rivals do. 4.2/10 read more

The food really is fresh and they're so nice!! Doesn't feel like fast food standards, feels like a restaurant! Their shakes are a little too thick but other than that everything is amazing! Love it read more

Fast service, especially when doing curbside pickup. I had never tried this chain before, and decided to grab some food after a trip to Sams. The cheeseburger was great - thin and crispy patty, fresh toppings, loved the bun. I also loved the cheese curds and fries - both came out steaming hot. I got a custard to save for later - so so good! I couldn't stop eating it and finished the thing in no time. As far as fast food burger places go, I definitely think the quality, food taste, and service put it near the top. read more

This is a classic, top-notch *family owned* burger joint with great burgers (and much more), crispy fries, tasty root beer and amaaaazing desserts. Polite youngsters bring your food to your table after ordering. They use real cheddar on the cheeseburgers. It's clean (both the eating area and the ladies room) and is a step up in decor from all other fast food chains with carpet, textured walls, snazzy lighting and an arty ceiling. They have the seating and tables separated by walls and cubby holes so that it's not one loud cave full of clatter. We come once a week and bring coupons that we get from the back of our King Sooper receipt and from the newspaper. read more

I was pleasantly surprised by Culver's. We had burgers, fries, cheese curds, and an assortment of their ice cream. All were really good especially the cheese curds. They were crunchy on the outside with soft cheese inside. Only down side is that they didn't bring the marinara sauce that should have come with it. read more

Great food! Tastes great the burger and fries and shake weee incredible! Definitely top pick!

Really like it here but I was highly disappointed with customer service today in the drive through. Handled by employee Nallalele who is not very pleasant or professional. Ordered a kids meal and a sundae. She forgot to pack my son's chocolate milk in his kids meal which my son was bummed about once we got home and it was too late to turn around. Not to mention, she overcharged me on my sundae and when I questioned her on the price she informed me that prices had recently changed yet the board had not been updated. Whether or not this is true, I explained this is false advertising in seeing a price on the board and paying higher than this when at check out. Nallalele followed up saying, "I don't know what to say about it" (acting curt and immature). You wanna know what I say, Nallalele you should not be working in customer service with such a bad attitude! read more

I was in earlier this week and no greeting and grill chicken sandwich was very dry. The butter burgers are awesome. Service is slow. Can't wait to try something else on the large menu. read more

Our party of seven just had a delicious lunch at culvers! Beautiful new restaurant, clean, friendly, great service and the food was so good. We had the butter burgers, grilled chicken (my favorite was the sourdough melt) with the crispy onion rings, sweet potatoe fries, cheese curds- yum! The owner, Jason Stentz, came over and greeted us. Great customer service! read more

Other than being wildly overpriced... the food is good, the service is usually pleasant, and it's pretty much the only place in town that you can get good cod filets year round. read more

I looooove this place!!! I eat here way to much, lol, but finally something really good and not not overpriced. Every thing is so good here!!! And the staff is so nice, always super clean. I wish there where more locations though. I drive an hour just to eat here, so worth it though!! read more

Food was decent like most Culver's however service was awful. It was clear the girl at the counter does not enjoy her job and she needs to rethink her role. I stood for almost 5 mins with no acknowledgement; there were two at the counter and 1 food runner they all seemed to be working on the same order and no one else; when one did finally turn to me she was obviously inconvenienced at having to help me. read more

Love Culvers. I love burgers in general. This place surprised me. I didn't know what þo expect but, I was not disappointed at all. I love their onion rings, burgers, fries. And I don't usually like crinkle cut fries. Reminds of those ore Ida fries we grew up with. These are good tho. I'm actually going there for dinner soon. Gonna eat a cheeseburger and get greasy hands because of it. But, I'll be soooo happy read more

This is a great place to go with your friends when it's late, and no one can decide. It's great fast food, and not too expensive either. Ice cream and shakes are good for any occasion, and Culver's excels in that category. read more

Went through the drive thru. Great service when ordering and then better when paying at the window. They asked if I would like extra salt and napkins with my order. It was my first time here so I didn't expect to pull up in their waiting zone spots but it only took about three minutes before they came out with my order. I wish I would have taken a picture I will try to next time but the food was organized in the bag not just thrown in like many other places seem to do. The food was hot and great. Better steak burger than other big name places. I got the regular double cheeseburger. I would say its about a dollar or two more than other fast food joints but worth it. Next time I am ordering the curds in place of the fries. I will be going back often. read more

Sometimes they get my order right, sometimes it's wrong. But overall they aren't too shabby. It's always fresh so that makes an incredible difference. read more

Emma really came by and got our treys for us and got sauces and stuff. she's so dope honestly. me and my coworkers are coming back here do you her immaculate customer service. read more

Great food but this is the 3rd time I've ordered a couple sides of marinara and didn't get any. They charge extra for them so definitely super annoying. Update: went again today. Ordered 2 marinara sauces and only got one. Is it a big deal? No, but is it seriously that hard to just get an order correct? If your customers are paying for something, whether it be a few extra cents or a few extra dollars, they should expect to get all their orders correct. This is now the 4th time read more

Only had the concrete mixers but they're so good! One time they were closed for an employee party of some sort so that's pretty awesome that they do stuff like that too. read more

It is the average fast food joint, but a little more friendly! They have unique options such as grilled cheese burgers and more southern style plates. Their staff is young which filled the place with great vibes! I would recommend getting the fish sandwich! read more

Food is good, service is good. I wish teens didnt feel like hanging around so much in the evening but overall I like this place.

Oh my goodness this is my new favorite place! Great customer service from the girl at the window and the custard is to die for!

The burgers here are really good! The place is really clean the last 3 times I've been here. The staff here is very nice and the service is fast. I recommend this place to all burger lovers. It's kid friendly too. I would give this place five stars but the fries could be a lot better. read more

To the GM of the Longmont store: My daughter and I went to your store this past Sunday afternoon. My daughter went in and ordered 2 concrete mixers. She ordered 1 with hot fudge and reese's peanut butter cups and the other with peanut butter and cookie dough. Her mixer was supposed to be the one with hot fudge and reese's. However, they both came with cookie dough in them, but we did not realize it until we had started eating them. The problem with this is my daughter has celiac disease. The sickness does not kick in immediately as it takes a couple of days. She is miserable today. I am hoping that in writing this you will emphasize the importance to your employees of paying attention when patrons let you know about food allergies and celiac is not just an allergy. We will definitely not be eating there again. read more

You know you are in the right burger joint when there is not a single gimmicky burger on the menu. They start with farm fresh ingredients and make to order the best burger I've had since Grandpa Burger Haven up north Longmont.... If you know Grandpa's, then you know I'm ol' school and know what a good burger is. You have to try it! read more

This Culver's team is really special. I know I can walk in and get amazing service anytime. The food is great, and atmosphere is super comfy and friendly. Livia is an excellent employee. She is always friendly, and goes above and beyond to make guests feel welcome. We will definitely be back. read more

Great friendly service. Good food too, glad they are in Longmont. Burgers are consistently great. Lots of choices and excellent custards. Great coffee too. read more

Waited 15 minutes for a banana split and I paid eight dollars and they said they were out of whip cream not good

Burgers are good.. frys are good.. customer service seems to lack .. wish they wouldn't get an attitude with me over drinks having ice or me asking for some sauce .. other than that this place is good fast food read more

I've been to Culver's a couple of times now and the service keeps getting better and better. Everyone was extremely nice, made us feel completely comfortable. The food is very good, can I say it's the best burger in Longmont no, but it's very good. I highly recommend there cheese curds, get them all the time. Culver's is good place to get a burger with your family at a good price this is a good place. read more

My two favorite workers haven't been there recently :( I don't know if they quit or whatever but the young man in the back would always make my food right and the y'all lady in-front was the best server I've met, ever since the burgers have gone downhill read more

Workers are always super friendly, I never have to wait in line for long and the food doesn't take a long time to arrive to the table. The food is always delicious and the custard is even better. I come here often and am never disappointed. read more

I think mayonnaise on burgers is about the most disgusting thing in the world. So, during my first visit to this new Culver's in the Village at the Peaks shopping center a few weeks ago, I specified ketchup and mustard only, and absolutely noooooo mayo. I should have known better than to take a first bite without checking. There it was: white, warm, melty, awful mayo. It was enough to make me never go back. Until today when I had a momentary lapse of reason. No mayo on this visit, but the burgers have a weird, chewy texture. The fries are the crinkle kind I don't particularly like, and there's just senior center kind of vibe in there. The Smashburger across the street is a better bet. Or better yet, have a salad! read more

Let me begin by saying the Manager, Mr. Gonzales is the BEST!! He's friendly and is on top of the entire operation. He runs a tight ship and that's the key in fast food. The burgers and the custard flavors are amazing. I'm a Realtor and one of my clients LOVES Culver's, so, no matter what part of Longmont we look at homes, we end up at Culver's. read more