Have been coming here for years now. Marn always goes above and beyond for her customers. I always see her maintaining the units and cleaning multiple times throughout the day. Never had any issues that weren't fixed right away as Marn is on top of it here. Definitely will continue doing business here long term. read more

CubeSmart Self Storage - 10x10 unit - Self Storage Near Me - West Sacramento, California

Wanted to find a nice storage area and decided to check out your business in West Sacramamento. I was greeted by a very pleasant, professional young Lady named Marn who answered all my questions about storage rates and other concerns I had. This business is clean and well kept and I will be doing business here in the near future. read more

I am very impressed and happy with Marn she is a very helpful, nice , kindness person, take care all my needs and also she called you went your automated pay bill have some issue , I'm very impressed and amazed with Marn customer care , she very professional , 5 starts all the way . Marry Christmas and happy New to you Marn and your company. I'm so glad I have my storage over there , Thank you Marn for your professional service . Lord God Bless p# 09 read more

Be carful these people robed my storage unit and they acted like nothing happened. The lady first said to me when I asked if they had any problems when I first signed up," if they want to break in your unit they will. I still rented it anyways thinking it was nothing but sure enough after a little while there, my unit was robbed. This happen may 21, 2024. Plus they had dirty people all in there establishment. My fault for doing it but I want to warn everyone else so it doesn't happen to you. read more

I wish I could remember his name but the man at the front was an absolute angel!!! We literally wanted to invite him to come eat lunch with us because of how nice and understanding he was!!! He deserves a raise or a promotion or anything! read more

Cubesmart in west sac is good people. Rebecca was wonderful. I had the worst self storage experience ever at Uhaul on florin road, and when I came to Cubesmart, they were the exact opposite of Uhaul - friendly, helpful, and polite. I don't currently have any need for their services, but when I do, I will definitely go back to Cubesmart. Thanks for restoring my faith guys! read more

First off i want to say that the office staff is AMAZING!! Always friendly, curtipus and helpfull. Location is great and easy to find. Alot of units reasonably priced The grounds are always clean They even have a box truck you can use ($100cash deposit) if you rent from them for the day. {hint:the truck can be reserved for new customers as well as existing ones} Ive had a great experience with this buisness. read more

Friendly helpful staff. Like the prices and location,very convenient to home. Like the gate hours as well.

Don't bother renting a unit from these people. You can find anything better than this location. The staff is incredibly rude and it's obvious they hate their job. They treat their customers like crap. You would think they would treat the ones who pay their little salary with some respect but they don't. Do yourself a favor and find a different location. Stay away! read more

The Cubesmart in west Sacramento is a great facility. Clean nicely laid out easy to navigate and the employees are very helpful and understanding. They will work with you on many things, have great rates and are conveniently located about a mile from two major freeway exits. read more

Rats! Do not use this company. They acknowledged having a rodent problem after allowing me to move in. They required that I pay insurance (which I did, and paid on time every month) only to find out the the insurance doesn't cover rodent damage. Called corporate office and they advised me that in my contract the don't cover it either. Great so I use your service, my items are damaged in your possession (through no fault of my own) and I'm out of luck. Not only do I pay for removal of unusable items but I have to pay to replace my own items as well. With not so much as a sorry about your items, I leave with total heart. By the way I am a single mother who has to pay for help to move items into the storage, and now out of the storage. Worst company ever. read more

Their web promos look good, but it appears to me to be a racket to get people in there. First they offer a nice deal online (c. 10% off, free first month, and a refund of their $20 administration fee). After looking at the unit, (which was filthy btw, and needed to be swept out), and filling out the paperwork, they then tried to ram their insurance scam down my wallet. Yes, their website says that insurance is required, either theirs or one's own. I have my own--been with Allstate for years. Their website and email say to be sure to remember to bring, 1) a government issued ID, and 2) a copy of the reservation. It does NOT say to bring proof of insurance. I brought my driver's license and a copy of the reservation (which she didn't ask to see). She did however demand to see my proof of insurance--my word was not good enough. She refused to make or accept a call to my insurance agent, nor was I permitted access to their internet. I could have easily called my insurance agent or pulled up my policy online. The only options available were to 1) buy their insurance (SCAM/kickback/racket) 2) come back with proof of insurance (waste another 2 hours of my life) 3) walk away and do business somewhere else (my choice). Luckily, I went there early enough that I can choose a different storage company. read more