I had to bring two cars to Vacaville from Southern California. I had previous dealt with two Uhaul…read moreagencies in Southern California and did not want to deal with the stress. l rented from Vacaville Trailer Sales and there was a 100% flip from working with Uhaul. Staff professional, friendly and accommodating to my needs. Even though my week long rental was picked up at 9AM, I assumed because I needed help unloading my car off trailer and wouldn't make the 9AM return time I would be charged an extra day. This business said bringing it in by 5PM would be fine!!!! Am so glad I used a home based business and recommend this business to anyone needing to rent whatever mode of trailering the ned.

Purchased a PJ dump trailer from the original owners, and over time, the factory sticker with the…read morevin # was destroyed by the sun and age. Called yesterday to find out what I could do to get a new vin tag. Explained the situation, and the answer was "I don't know your vin # !" (Like he was angry that I asked). Told him I figured that, but thought he'd have an idea on what I could do. Said he couldn't help me. So I went online directly to PJ Trailers, left a message with the vin# from the registration tags, and 1st thing this morning, I got an Email from PJ that a new vin tag was being Fed Ex'd today. Who ever answered the phone at Vacaville Trailer makes me want to shop elsewhere. I have 3 trailers, and B&D Trailer in Martinez isn't that far away.

Great service, very friendly, accommodating and the price was right. Highly recommended.read more

The best service and equipment at old skool iron gym we rent from them throughout the year. Always…read moregreat service and we use them for all our rental needs. So it's not a 1 time rental. For years we have used there services. We wanted to post a thank you. And let people know a great rental place.

We reserved a truck to pick up at this location they changed it when I called literally 4 times no…read moreone answered so I went in and the owner told me no guarantee ti pick up at this location. Okay so I go to the Fairfield location which was literally a junk yard I ask the security guard where to go he points to a truck so we go there an old man from a motorhome comes out. Very nice old man but seriously UHaul this is where you send customers?! Horrible service to say the least when I told Vacaville owner what bad service this all was he shrugged said he knew. He could care less

Waste of time and money don't come here they'll lie to you and act like it didn't happenread more

This review is about the sales staff and lack of communications at Camping World Vacaville…read more Have driven 150 miles r/t to pick up our used RV three times and it's still not ready. They have a serious internal communication problem. Purchased 5/5/26. Appt was set for 5/9 9am to pick it up. Arrived to find they were still waiting for parts. Set another appt for 5/18. On 5/17 we asked our salesman if it was ready but were told they wouldn't be able to check until service dept opened the same time we were scheduled to pick it up, but he believed it would be ready. He texted us as we arrived that it was not ready. Made another appt for 5/26. Salesman told us 5/25 he had personally verified it was ready to go. On walkthrough we came up with 10 items still not finished (from the windshield not being replaced to the rig not having enough diesel for us to verify the generator was working). We had paid for the extra detailing and the rig was still dirty. So we've driven 450 miles, spent 8 hours on the road, $170+ on gas, and 7+ hours at Camping World and still don't have the RV we paid for. Oh, and the warrantee & Good Sam membership is ticking down because all that starts on the day you make the purchase. If they manage to make this right I will update this review. UPDATE: We were able to pick up the RV on the 4th try. The new mattress (standard on all RVs purchased from CW) was the wrong one. Salesman told us we needed to jerry-rig it ourselves to make it fit. We pushed back and were directed to the service desk. They instantly saw the problem and ordered the correct mattress (still waiting on it). The general manager offered us $200 max in compensation for the issues picking up the RV. 45 min later he said upper management said to make that $700. That feels like a good amount for the money & time we wasted so we accepted. Last issue: The flat tow package we had agreed on (to be installed on our car) was switched to a tow dolly without talking to us. It's huge, doesn't store vertically, and doesn't fit in our garage. We were shell-shocked and stupidly left with the item, so I doubt there is any chance they'll ever fix it.

I purchased a 2026 travel trailer a week ago, the day of the walk through the water heater wasn't…read moreworking, I left in good faith thinking they could resolve the issue but when my trailer arrived the hot water system had the same code. Now I'm living in a trailer without hot water. Do better camping world .

John/Andy, Tiffany, you guys are disgusting. My mom was left crying for an hour because of how you…read moreall treated her. You treated her as if she wasn't human. The way you both treated my mom is both disgusting and absolutely unacceptable. This "John/Andy" was the rudest of them, actually appalling. He made up information about the U-Haul contract, was demeaning to my mother, and lied about his identity. Tiffany was rude but came around at the end. My mom wanted to extend the time she had the truck so she calls this location, to which Tiffany was of no help. The way she responded was unprofessional, rude, targeted, and she had a horrible attitude. My mom took the truck to the landfill and got backed up due to traffic there. She returned the car less than an hour late. And the treatment she got for this was awful. John/Andy made up rules about my mom having to take the truck to a car wash??? That info is nowhere in the contract whatsoever, and he points to the back of the truck saying that's where it said it. The sign said to sweep the back, which my mom did. He then goes to essentially scold my mom for how she treated the truck, and was upset that he had to take photos due to our original disputes for damage. If he's so miserable with his job he simply should not be working it. They both also scolded my mom for leaving a couple things on their service desk because she had to take photos of the truck. It's shocking that they normalize being this rude to a CUSTOMER. My mom was charged for a whole days rental and insurance for being back less than an hour late. She returned before they even closed. My mom doesn't care about being charged for anything, she can afford it easily. It's the fact that these workers were unhelpful and rude for nothing. The previous people that worked here were incredible and did a fantastic job. They were understanding and actually did well, unlike John/Andy and Tiffany. It's disappointing to see this place go down hill because of these horrible people. It's even worse that people as evil as this are essentially in charge of other peoples belonging. They're untrustworthy and sketchy, please go to the East Monte Vista location if you need to use U-Haul, not this crappy spot.

This place is a joke made me wait over 30 minutes to upload an id....... Take a copy of the license…read moreand call it a day.

Highly recommend! Here is the story:…read more We're getting ready to do a backyard renovation, and to save some cash i wanted to do as much of the demo as i could. I can swing a sledge and run a saw and push a wheel barrow, but i drive a prius; i'm not hauling anything. I had a hell of time trying to find someone available to do the job. First, Vince chatted with me about the job i needed and how he could help, even before i booked him. I called around to other places, but eventually came back to Vince. So, 5 stars right from the jump for just being helpful. Second, i must have misunderstood the instructions about the materials, cuz i knew i would need a separate haul for organics (like tree stumps) but didn't know i also had to separate the broken concrete from the deck wood. Third, the whole job was larger than he had anticipated. So, to recap: its 5:00 on Sunday. My driveway has a literal ton of demolition debris that i cannot move. And this job is way more of a pain in the ass than Vince anticipated. But you wouldn't have known that working with Vince. Vince was super chill and super pro the whole time. He was friendly, kind, efficient; he and his partner loaded it all up, didn't ask for help, cleaned my driveway, gave me a fair price, and was on his way. Five stars and more. Cannot recommend VHS enough.

If you are looking to get anything hauled don't look any further. Vince was a pleasure to work with…read moreand very professional. If you explain what you want done, they will get the job done. I will be a repeat customer for my future hauling projects. Thanks again!!! Cheers

Showed up to my reserved compressor and it's the wrong hitch style that they told me to bring they…read moredidn't have a hitch that would work and come to find out the battery was dead so I ask them to fix it and I'll show up the next morning to pick it up, idk what idiot they had change the battery but 40 minutes to change a battery you shoulda done yesterday what a joke had to wrestle an arm and a leg to get my receipt back one of the lower iq looking bearded guys literally ran off with it would stay away from

I've only been in there twice over the last couple of years. This last time I rented a pallet jack…read morewent in there. These guys took care of business. Completely professional got me in and out of there. All of the employees had the same positive attitude good experience I'll be going back.

CAMPING MADE EASY!…read more Right from the get-go... Easy to book the schedule is online. Rhonda contacts you right away. Reservations made with deposit... And the price was so right, we extended for a week! The place is easy to find, we hooked up, signed some papers & off we went. We rented the COZY CABIN and it lined up perfectly with our truck. Easy to tow. If u already know how to tow, it helps, but fairly easy to figure out. Best just driving forward! Rhonda put a lot of thought in what to have inside, she had cookware, dinnerware, utensils & all kinds of little things you might need. Extra lights, batteries & propane. You could seriously just show up with clothes & food and have pretty much everything. We used sleeping bags -unzipped & open, pillows & it was easier than any tent! We brought folding chairs & an extra cooler, making a campsite has never been simpler. The cabin was solar powered but had hookups for shore power ( we didn't even need it). Plenty of air with windows & a fan. Cabin lights were more than enough. The bed was comfortable. The kitchen area was efficient & had plenty of storage. The trailer was clean, in like new condition. We will be repeat clients for sure!!!

We rented a teardrop trailer. We're we treated with fantastic service; the owners really know and…read morecare about their little trailers. When we arrived, every detail about the trailers was explained with complete clarity. You need only bring your sleeping bags or bedding and you are set. They supplied a very easy to use camp stove with fuel, which was very handy. Pick up and drop off were both fast and easy. We were even offered delivery, for future rentals for a small charge. We would certainly return to rent here and would recommend it highly. Kylie is extremely helpful, knowledgeable, and friendly. We'll definitely be back.

Words cant describe how great my experience was here. I did everything online a state away. They…read moregot me exactly what I wanted at the price I wanted and felt was worthy. The staff here was above and beyond! Happy, knowledgeable, friendly and appreciative more like I was doing them a favor vs them doing me one. From the first email request for info, they made sure to contact me under my terms (email for now as I was at work) we did everything over email. Eventually I was able to work a bit through Text. I really appreciated the no calls, and no harrassment! RJ set me up with a day and time that worked for us to pickup, again coming from out of state. Everything was ready to go. They even put the hitch components on the truck and trailor for us when we arrived. When mine didnt work, they worked with us to get it done! I have had Rv's before and this time they took the time to show me how to properly use my brake controller and what to expect pulling something so much smaller than I am used to. We took it out for the first time 3 weeks after purchasing, and found an issue under my sink. Now this not being my first trailor, I expected something to need fixing. Bouncing and driving it happens. I emailed RJ at 730pm on a Friday night.. He responded (I couldnt believe it, I didnt expect to hear until Monday) He had the service person included into the email. They scheduled me a service repair well beyond hours, made it easy. I feel completely confident my new RV will be fixed and make for the rest of summer trips to be fabulous! Next trip.. Grand Canyon! Happy Daze RV, Thank you! RJ thank you! Pamela

I bought my RV about 3 months ago. Eric was wonderful. I'm having a problem w my bathroom faucet…read moreleaking. Yes water is coming out like the faucet is on..not just a drip! I called the repair dept & spoke w John. Worst mistake of my life. I bought my rv to live in....& it's still under warranty. I was told just today on the phone by John that RV's aren't meant to be lived in & that they don't have a mobile mechanic to come fix it. I was told it was covered from head to toe for the first year when I bought it. This is your problem . I live 1.6 miles from the dealer. My next RV purchase won't be here. I live in an RV park. Gonna let everyone know don't purchase here. They don't stand behind their warranty & their RV's aren't made to withstand 3 months of life. It's BRAND NEW. My next move is court-I apparently bought a lemon on top of bad customer service on the back end. See you there regretfully. Very Sad on your part. There are other people on here complaining about the repair department. Wish I had seen these b4 my purchase. Take your business elsewhere.

Michelle is amazing with great customer service and quite honestly will never rent anywhere else in…read morethe area! Pricing is competitive and good. I want to reiterate they are very accommodating. They are the best !

Our travel trailer window was shattered when we arrived to check on our trailer. Michelle the…read moremanager had no clue as to how it happened. Be careful when using this storage facility check on your property regularly. Read other reviews an RV was stolen out of their lot. Thank you Michelle for your input. But again our window was shattered I want people to know parking in your facility that this could happen.