Hours listed incorrectly on Yelp, it's: M-F 6am to 6pm;…read moreSat-Sun 6am to 5pm. Very organized, clean, accessible location*. Bring a flashlight (some units don't have interior lighting. Set your mobile phone up to use the bluetooth-access App, saves time & hassle. Yes, the hours may be a little tight for some. For me the security factor wins out on that one. I condidered 4 stars for that & the missing lights...if not for the facility manager, Erica. She was very thorough, thoughtful and professional; so she got it to 5. *Tip: St. Francis HS last class gets out at 3:15pm on school days, which totally jams traffic on Elvas a half hour. If you access the facility from the north, just off of H Street, no problem.

Garbage corporation.... No notification to the customers that they bought the place... Digital…read morepayment only... Gates left open for days n night's... No logical explanation except that I s our policy n well the policy is to screw over customers....

Highly recommend this facility specifically because of Michelle. She is absolutely wonderful! She…read moremade the whole process easy and enjoyable. Cheaper is not always better because customer service like this is priceless. Thank you Michelle!

I've been using Natomas Self Storage for a year now, and I've never had a better experience…read more Michelle is the absolute best! She's so friendly and always ready to help. She remembers me by face and can solve any problem I have right away. She's patient and kind, and she really goes above and beyond. The storages are also great - they even have climate-controlled units, which was perfect for my husband and I. We love and appreciate you, Michelle! Thank you for keeping our stuff safe and treating us like family. You'll always be our go-to person for self-storage! N she should be yours too Thanks, Moe and Carlos

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

This place is a fortress for your stuff with a wonderful staff!…read more My husband and I needed a place to store our belongings for 2 months while we transitioned from our loft to our new house (which was still under construction). I knew this was the right place to house our belongings when I asked the manager during the tour if they had issues with pests or theft, and he was mortified and responded "what kind of storage unit would we be if we had pests and theft happening?!" (A response I had not gotten from a different storage unit I toured before finding R and 21st storage). He then went on to share with me all the security and pest prevention measures they take. Booking the unit was easy, the price was reasonable, and it's very clean and professionally run. They have ample available carts and do a great job with security. They also have ample parking. Also because there's only one entrance and limited hours, we felt especially confident in our items staying secure and in quality condition. Cons - the hours are somewhat limited (particularly on weekends when they close at 4) and because it's a fortress vs. drive-up it does take a bit more effort (and time if using movers) to get stuff into the single freight elevator, down the hall, into the unit etc. All that to be said, it was the "cons" which gave us a much better sense of confidence, security, and anxiety reduction leaving our belongings here. You will absolutely get an arm workout from the lifting the elevator rolling door up and down though! We can't say enough positive things about the experience and it's great that it's located right in the heart of midtown!

Very good storage company. Units are clean, access is good to load or unload your goods.read more

Michele Gonzalez worked very hard with us to get everything done , beginning to end. She was great…read more I would use her refer her everything.

Super clean, easily picked up the rental truck, and had no issues dropping off the keys…read more The woman at the counter was super friendly and we exchanged some good jokes. We were in and out with a rental truck within 20 minutes. Dropping off was a breeze. We locked the truck and put the keys in a slot. No hassle, no mess. The facility itself was spotless, easy to navigate, and easy to get in/out of. Price was cheap for renting. I will absolutely use this place again.

DO NOT use this storage service! Have tried multiple times to speak to a person, but only offered…read moreAI assistance. I was given a text link for payment which has been pending for two days and can't get this resolved because there is no human to speak with to resolve whatever the problem may be. This kind of stuff never happened until the last place sold out to them. Stay away from this company!!!

Dexter is the manager on site. Cant say enough good things about him, he picks up his phone and…read moreanswers and calls back. I needed an appliance dolley and he hooked me up with one, he did not have to do that. Very decent guy, I highly recommend doing business with Dexter, he is an honest business guy and you can trust him with your business for Uhaul stuff. I was really impressed with his customer service, his professionalism, his honesty. Everything Dexter told me he would do, he honored his word. He let me use the appliance dolley because I needed one and he gave me a deal, I was running late to bring the 10ft uhaul truck in and they could charge you another day, but I called him and he was lenient with that. Really appreciate that, made the process smooth, recommend others try this place out for Uhaul moving needs and talk to Dexter, leave a review for him too if you guys find the same experience I had.

Choices of trucks ... ... the STAFF are friendly ...accessibility is a PLUS ... situated in one of…read morethe main thoroughfares of West Sac ... again the STAFF I have to emphasize ... they are GREAT & very respectful...

This is a newly constructed four-story facility that opened in late November with a convenient…read morelocation on 3rd St. between X and Broadway, near downtown and easy freeway access. The manager, Robert, was extremely helpful and spent half an hour with me answering questions and checking the storage unit and gate access to make certain everything was in working order. The facility is pristine and very modern, with a large reception area and motion-activated lights in the corridors and inside the units. Almost all of the units are internal, with none of the dust that is common at storage facilities with direct drive-up access. Robert said there are 1,200 units and I was among the first 10 renters. Initial prices are very competitive, especially for the downtown area. My rent is 15-20% less than I had been paying for a unit the same size at an older facility in an outlying area. The initial rate is guaranteed for the first six months. For now, access is quick and convenient, with no waiting for parking, elevators or carts. It will be interesting to see if that is still the case after it reaches full occupancy.

Garbage corporation... Didn't get a notification about them selling the facility to another storage…read morecorporation n now Storquest corporation office said oh sorry to all its customers n no compensation just sorry...

First I'd like to thank Zona the manager of this facility on Gerber. She's the best! She's always…read morebeen so helpful and went beyond in helping us from the first day we came in to rent a unit to our check out date . Her kindness and thoughtfulness always made us feel welcomed and comfortable coming in. I recommend this storage facility and thank you for everything you did for us! Adam & Gina Madrigal

Amazing place to keep your items. Safe and secured. Zona did an amazing job helping us and is…read morealways ready to help. She's a very proactive manager and stays in contacts with her tents when they need a follow up.