Very expensive storage unit, but on first visit it appeared secure…read more Today I encountered a group of strange people loitering outside. I immediately brought this to the attention of the staff on site. I THOUGHT they would be concerned and appreciative, not only for THEIR customers, but also for their own safety. The response I received was "Did that bother you?!" I was so shocked and taken aback. Of COURSE a group of loitering sketchy people are of concern! ANYWHERE! Hello?!?! Why wouldn't they INQUIRE as to the reason this group was "hanging out" on their property? Maybe they were friends of the office people? Regardless, the staff turning my concern onto ME spoke volumes. If you are looking for a SAFE unit for your property...and YOURSELF whilst you are attempting to "visit" your unit, "EXTRA SPACE STORAGE" on Parkshore Drive in Folsom is NOT THE PLACE! I am quickly moving my items OUT to another place that actually cares about the safety concerns of their customers. I hope the OWNERS see this review, as their on-site "management" clearly needs to be replaced. As a female visiting alone today, I was (and still AM) definitely concerned about the RUDE and unprofessional response that I received. I definitely do NOT recommend this "Extra Space Storage" location, and I highly recommend that other people looking for a safe unit look elsewhere!

TERRIBLE BUSINESS. Beware of a classic bait and switch tactic. I rented a 10x10 unit from Extra…read moreSpace Storage (Folsom) in January 2023 for $158 per month. In May 2023, I received a notice that my rent was increasing to $238 per month, a 51% increase! I called the manager, David, to inquire about the increase. He said that they routinely review market rents and have the ability to reset them at any time to reflect inflation. I asked him if inflation had gone up 51% in the past 5 months and he said yes. I then went on their website and saw that they had units available for less than the $158 per month rate I was paying. After asking about switching units, David said that we could not switch to one of those units because that pricing was reserved for new customers only. He also noted that those units would almost surely see a huge price increase within just a few months of moving in. This seems like the definition of a bait and switch tactic. They lured me in with a low price, then jacked up the rent after I signed the contract. And nowhere in the contract did it say anything about us getting a promotional rate that would reset after just a few months. I decided to move out of Extra Space Storage after the price increase. The move out was a lot of work, wasted time, and headache. But we weren't going to pay $238 per month, and we also were not going to stay just based on principle. I hope others can learn from my bad experience.

I had an excellent experience!! Crystal is phenomenal! She showed me different storage units,…read moreexplained how everything works, offered me water, and was very kind. I have access to my unit 7 days a week. Each unit has an alarm, the facility is clean. I'm very happy!!!

I have rented several storage units at Green Valley Self Storage for over 10 years and have been so…read morepleased with their exceptional, attentive, customer service. The staff is kind and respectful. I didn't think they could get any better, but Franky has gone above and beyond any request to ensure any detail is taken care of. The facility is exceptionally clean and well maintained. I feel my items and I are safe every time I enter and work at my units.

Easily accessible and clean inside and out with very good people to deal with. I rented for a…read morenumber of years there and never had a single issue. It is easy to get to and overall a very good experience.

This is the third storage facility I have used, by far the best! It's always looks like it just…read moreopened. The site is immaculate, the units are clean and have automatic lights that come on. Jim in the office is the best, always friendly and knowledgeable about everything. I would highly recommend it.

Love this place! Quality is amazing, the facility is new and clean and the staff is onsite every…read moreday and so friendly. You will not be disappointed. The rates are very reasonable, fair and transparent.

Great service friendly staff clean facilities. Definitely recommend to anyone. Onlineread more

I looked at multiple storage facilities in Folsom. Mini U had great rates, great location, and easy…read moreaccess location. The facility was clean and well kept. I really liked the easy rental process online, fast and simple. Followed up with a quick trip to the office and we had our unit in no time. We really loved the staff; super friendly and personable. Highly recommend this facility!

I have rented storage from Mini U during the two most difficult times of my life - during a divorce…read moreand after my dad passed away for his things. They are so friendly and kind and helpful. They call you if you forget to make a payment so you don't Incur a late charge. When your life is challenged by life events, this is so helpful. In total I leased space there for over six years. If I still lived in California, I'd use them again. Thank you MiniU for all your years of service and your graciousness. God bless!

This is an excellent place for your storage needs. The staff is friendly and very helpful…read morethroughout the sign up process. Making sure that you like the size of the storage and even provide a free moving truck! No other storage place I know offers that! Hope this was helpful! Norm

Highly recommend - 5 star service! I'm so glad to have chosen this facility. I have used my storage…read moreunit here for just about 4 years and have not a bad a thing to say. The customer service has always been friendly, helpful, and prompt. The facility itself has always been taken care of well and secured, and the free truck use has been incredibly helpful when in need! I highly recommend using this facility and will absolutely use again when needed in the future.

I rented a unit last week and it was a really easy process and a nice property. Highly recommend!read more

Foothill Mini Storage is clean, secure, and easy to use. The…read moreStaff is friendly and helpful, and the rental process was smooth. Prices are fair, and the facility feels safe. Highly recommend for simple, reliable storage.

Friendly service. Safe property. Affordable prices. I would recommend to anyone looking for a self…read morestorage facility.

Excellent customer service. Friendly, very nice staff!!! Easy sign up online. Great location.read more