I had an excellent experience!! Crystal is phenomenal! She showed me different storage units,…read moreexplained how everything works, offered me water, and was very kind. I have access to my unit 7 days a week. Each unit has an alarm, the facility is clean. I'm very happy!!!

I have rented several storage units at Green Valley Self Storage for over 10 years and have been so…read morepleased with their exceptional, attentive, customer service. The staff is kind and respectful. I didn't think they could get any better, but Franky has gone above and beyond any request to ensure any detail is taken care of. The facility is exceptionally clean and well maintained. I feel my items and I are safe every time I enter and work at my units.

Justin and team were very helpful, responsive and was able to answer questions. The storage…read morefacility is secure and clean. Highly recommended.

Love this place! Quality is amazing, the facility is new and clean and the staff is onsite every…read moreday and so friendly. You will not be disappointed. The rates are very reasonable, fair and transparent.

Friendly service. Safe property. Affordable prices. I would recommend to anyone looking for a self…read morestorage facility.

Excellent customer service. Friendly, very nice staff!!! Easy sign up online. Great location.read more

I looked at multiple storage facilities in Folsom. Mini U had great rates, great location, and easy…read moreaccess location. The facility was clean and well kept. I really liked the easy rental process online, fast and simple. Followed up with a quick trip to the office and we had our unit in no time. We really loved the staff; super friendly and personable. Highly recommend this facility!

Rory and Sandy provided top notch service. They took me to the sheds so I could look inside and…read moreable to see the actual amount of space I was goi g to have .Answered all my questions and very helpful. Also they offered me some cold water that was very nice. Good to know there are still good people out there that really care . Thank you Rory and Sandy ! John

Dave and Monique are so easy to work with. Both of them are friendly and professional. They helped…read moreus with any and all questions we had regarding some storage needs. Pricing was in our budget, too. Storage Star is THE place to safely store your belongings.

Amazing place and people are great! I highly recommend them. Great value and even better…read morepersonalized service. They make it so easy move in and out.

Very expensive storage unit, but on first visit it appeared secure…read more Today I encountered a group of strange people loitering outside. I immediately brought this to the attention of the staff on site. I THOUGHT they would be concerned and appreciative, not only for THEIR customers, but also for their own safety. The response I received was "Did that bother you?!" I was so shocked and taken aback. Of COURSE a group of loitering sketchy people are of concern! ANYWHERE! Hello?!?! Why wouldn't they INQUIRE as to the reason this group was "hanging out" on their property? Maybe they were friends of the office people? Regardless, the staff turning my concern onto ME spoke volumes. If you are looking for a SAFE unit for your property...and YOURSELF whilst you are attempting to "visit" your unit, "EXTRA SPACE STORAGE" on Parkshore Drive in Folsom is NOT THE PLACE! I am quickly moving my items OUT to another place that actually cares about the safety concerns of their customers. I hope the OWNERS see this review, as their on-site "management" clearly needs to be replaced. As a female visiting alone today, I was (and still AM) definitely concerned about the RUDE and unprofessional response that I received. I definitely do NOT recommend this "Extra Space Storage" location, and I highly recommend that other people looking for a safe unit look elsewhere!

TERRIBLE BUSINESS. Beware of a classic bait and switch tactic. I rented a 10x10 unit from Extra…read moreSpace Storage (Folsom) in January 2023 for $158 per month. In May 2023, I received a notice that my rent was increasing to $238 per month, a 51% increase! I called the manager, David, to inquire about the increase. He said that they routinely review market rents and have the ability to reset them at any time to reflect inflation. I asked him if inflation had gone up 51% in the past 5 months and he said yes. I then went on their website and saw that they had units available for less than the $158 per month rate I was paying. After asking about switching units, David said that we could not switch to one of those units because that pricing was reserved for new customers only. He also noted that those units would almost surely see a huge price increase within just a few months of moving in. This seems like the definition of a bait and switch tactic. They lured me in with a low price, then jacked up the rent after I signed the contract. And nowhere in the contract did it say anything about us getting a promotional rate that would reset after just a few months. I decided to move out of Extra Space Storage after the price increase. The move out was a lot of work, wasted time, and headache. But we weren't going to pay $238 per month, and we also were not going to stay just based on principle. I hope others can learn from my bad experience.

Used this storage while purchasing my new house. Staff was helpful and the units were clean.read more

Doretta helped us out and was an absolute sweetheart! She was super helpful and we love having…read morepeace of mind that our things are safe and in a clean spot for a great price!

Great place to store your vehicle. Cameras everywhere. The property is managed by watching multiple…read moreTVs every location is covered by a camera it's all concrete or asphalt. Very easy to park all fenced in and has a code to put in for entrance. I would recommend it over any other place. I've checked them all out also the staff is very helpful and friendly.

I was relocating to the area. While driving here to stable my horse, I called Treelake Storage. I…read morehad nowhere to store my 3 horse slant trailer. With only a few hours notice the owners of Treelake accommodated my every need. The owners are the nicest people ever. They were very helpful, even with equipment in need of a little repair. The facility is in a beautiful area. Its clean, secure, and monitored. I now have an RV, a car trailer, and a horse trailer stored at their facility. Prices are very reasonable and affordable. The owners treat you like family. I am beyond greatfull and fortunate to have found this storage facility as well as two amazing people. I would recommend Treelake storage to everyone. They helped to make my move from Monterey to Granite Bay a lot less stressful. I had great place to bring all my toys. I could not be happier!