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    Empire Ranch Self Storage

    4.4 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    13 years ago

    We stored our belongings for two years. The facility is very clean and well maintained. I would recommend them.

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    Extra Space Storage

    Extra Space Storage

    (24 reviews)

    Very expensive storage unit, but on first visit it appeared secure…read more Today I encountered a group of strange people loitering outside. I immediately brought this to the attention of the staff on site. I THOUGHT they would be concerned and appreciative, not only for THEIR customers, but also for their own safety. The response I received was "Did that bother you?!" I was so shocked and taken aback. Of COURSE a group of loitering sketchy people are of concern! ANYWHERE! Hello?!?! Why wouldn't they INQUIRE as to the reason this group was "hanging out" on their property? Maybe they were friends of the office people? Regardless, the staff turning my concern onto ME spoke volumes. If you are looking for a SAFE unit for your property...and YOURSELF whilst you are attempting to "visit" your unit, "EXTRA SPACE STORAGE" on Parkshore Drive in Folsom is NOT THE PLACE! I am quickly moving my items OUT to another place that actually cares about the safety concerns of their customers. I hope the OWNERS see this review, as their on-site "management" clearly needs to be replaced. As a female visiting alone today, I was (and still AM) definitely concerned about the RUDE and unprofessional response that I received. I definitely do NOT recommend this "Extra Space Storage" location, and I highly recommend that other people looking for a safe unit look elsewhere!

    TERRIBLE BUSINESS. Beware of a classic bait and switch tactic. I rented a 10x10 unit from Extra…read moreSpace Storage (Folsom) in January 2023 for $158 per month. In May 2023, I received a notice that my rent was increasing to $238 per month, a 51% increase! I called the manager, David, to inquire about the increase. He said that they routinely review market rents and have the ability to reset them at any time to reflect inflation. I asked him if inflation had gone up 51% in the past 5 months and he said yes. I then went on their website and saw that they had units available for less than the $158 per month rate I was paying. After asking about switching units, David said that we could not switch to one of those units because that pricing was reserved for new customers only. He also noted that those units would almost surely see a huge price increase within just a few months of moving in. This seems like the definition of a bait and switch tactic. They lured me in with a low price, then jacked up the rent after I signed the contract. And nowhere in the contract did it say anything about us getting a promotional rate that would reset after just a few months. I decided to move out of Extra Space Storage after the price increase. The move out was a lot of work, wasted time, and headache. But we weren't going to pay $238 per month, and we also were not going to stay just based on principle. I hope others can learn from my bad experience.

    Empire Ranch Self Storage - selfstorage - Updated May 2026

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