Great customer service and nice facility. Reasonably priced. Highly recommend to anyone looking!

The call center gave me misinformation on price and the required lock. I wasted my time during a crisis (rental scam and illegal lock out) setting an appointment based on this misinformation. When I arrived, the secretary gave me the unit number and I decided to go check out the unit before renting a unit. I wasted more time driving around searching for a smaller unit based on my conversation with the "call center" (read, "marketing center"). I couldn't find it. Wasted more time going back to the office and the secretary took me to a MUCH larger and MUCH more expensive unit than the call center set the appointment for. A very hurtful disappointment as I had no extra time or money to waste during an illegal lock out of my personal property by a rental scammer in Camino. I feel doubly scammed by the "call center." read more

Prices go up every 9months regardless of how long you have been with them. No additional services just raised prices .go elsewhere.

Last week I was in need of a storage unit. I was able to walk in after making a reservation online the night before. Within 15 minutes or less, Jennifer had all of the paperwork squared away and was walking me to my unit. Thanks for all of your help! read more

My experience at Placerville self storage went amazing! I called in looking for a small unit the lady who answered provided me with all the details and even offered to show me the unit. Unfortunately I didn't make it so next day I rescheduled. I also didn't make it to my next visit I did get a call back I wasn't able to respond so I gave them a call back Tuesday morning. I was able to stop by both Michelle and Jennifer attended me at the front desk. They were very helpful when it came to picking a size unit right for me. They were both so kind and welcoming I felt so comfortable asking any sort of question. They answered and provided me with detail I needed. They were so so kind I talked with them for a little longer these ladies are the kind of woman you'd like to just hang around and chat. They were very professional understanding and supportive. They deserve so much praise! And a raise. I'm supper glad I ended up choosing self storage these ladies made my visit and purchase worth it! I'd check it out if anyone is in need of a unit size is great. read more

I have had storage at this facility a number of times, and the staff has been great! Jennifer was so helpful, and did what it takes to get me in the right unit, with a super friendly attitude to boot! I need storage from time to time, and I wouldn't go anywhere else ! Thanks Placerville Self Storage! read more

I rent from these folks for a few months every year and it's an easy process and staff is courteous and efficient. Recommend!

Friendly, helpful staff got us in right away; the unit was clean, spacious, and easily accessible.

If you value your possessions and would like to keep them free of MOUSE POOP, and PEE, I suggest going anywhere else but here. Also, if you value being treated respectfully as a customer AVOID THIS PLACE!!! I've been trying to get a manager to call me back for over a month now. I discovered the poop and feces back in November (notice the date on my photo) and I still haven't gotten a response. The manager Gina will not call you back and if she does, she will leave you directions to call her back that are incorrect and I'm pretty sure she does it on purpose because I've left 4+ messages for her since and have gotten SILENCE. The front desk staff either does not relay messages that they receive from angry customers or Gina the manager does not care about doing her job. The calls are all recorded so I know they have access to them but just can't be bothered. I've stated multiple times in all of my messages that this is about mouse poop so they know why I am upset and I know that the reason they're not calling me back is because I'm asking for someone to take action and they simply do not care about customers, customer service, and they certainly don't care about your belongings. I found opened mouse killer shoved under my storage unit door all the way into my unit which I did not put there. They charge $240 a month for all of your things to get destroyed so if you value being treated nicely as a customer and you value your things being clean when you pick them up again, do not come here. Oh and I emailed the Property manager Brian Watson who also ignored me. If you scroll, there's more people with this same problem. GO ANYWHERE ELSE! There's many more photos & videos but I can't upload on this forum but you can see them on my Google review read more

Placerville Self Storage - Self Storage Near Me - Placerville, California

I sometimes have small problems. Otherwise I really have nothing bad to say. Been storing my things at the storage facility for over 2 yrs now. read more

Storage areas are clean and safe. Staff are excellent and very helpful! We've had no problems using this storage location.

Great job handling with the PG&E blackout tonight! Thanks for sending a crew so fast to manually open the gate and set us free! Edit: Can I give them six stars? With PG&E having the power out again in the area, now they've got the gate on a generator! Here's your extra star, guys, from me to you Want to earn a seventh? Trash cans - or better yet, a dumpster - inside the gate for customer use. And give that guy in 89-90 a discount for almost always opening the gate to let us out when his truck's blocking the keypad ;) read more

I have been a customer at Placerville Self Storage for about 7 years, and the service has incredible. Managers Mayra and Jason have always helped me and made my life easier during a couple of hard years. Very friendly and helpful. I really wouldn't go anywhere else to store my personal property. It is clean, and secure, and a pleasure to use. read more

They are a great faculty yo store you're belongings. Very friendly, clean had everything I needed... Including the lock. read more

Very friendly staff Jennifer is always a blast to visit whenever we come in to pay our bill she is always happy to see us and always makes us feel comfortable to bring our business to this facility the grounds are always well maintained and clean and they all are without a doubt on top of things around the facility our possessions are very well taken care and secure we have never had a problem with any of the staff they're Jennifer is a blast to talk to funny friendly and above all professional and on top on operations I recremend if anyone is looking for a clean and fun place to store their possessions come check out placerville storage they really know how to make their customers feel appreciated and again have a great sense of humor and fun attitude every time we come in thank you to the friendly staff here you really make a difficult move more enjoyable just by simply making your customers feel welcome and appreciated read more

Great storage easy convenient and close!!!The staff is great to work with an eager to help you find your storage needs!!!

Awesome Signup service with Maya!! Love the location and hours of operation!! Both are super convenient!!

We have only been using self storage for about 4 months but we love them, we would go anywhere else. They are friendly and so helpful! Highly recommend! read more

Needed a short term storage unit, I called, came, set up, paid.. bam, in and out. Was easiest ever. Manager was outstanding and helpful. Unit was easy to get to, made my moving experience so much easier. I really hope to NEVER have to move again, but if I do, totally would use Placerville Self Storage. Thanks again Starla J. read more

I needed storage in a hurry, went to website and reserved my unit. Went dithered a few days later and got my unit with no problems. The staff is very helpful and friendly. I can't be any happier with my choicest storage facility's. read more

I just started using these units, and I am already very happy with the results! Jason was very helpful with setting everything up over the phone. They are very helpful with the Covid-19 pandemic going on. I'm very happy! read more

Been using this place for years, I have two units - clean, secure and accessible Centrally located in Placerville read more

I called the facility about a week before arriving in town and was told there were numerous units available, but upon arriving was told this was not the case. However, the clerk that helped me was able to locate the size of unit I needed. The price was not the price that was quoted over the phone, but she offered me a 1/2 off first month incentive. Overall, I am satisfied with the facility. read more

This place is a great, clean and easy to get to unit. Jason in the front office was very professional, thorough and friendly. He took great care of us and made the sign up process simple and quick. The unit we got was clean. Very nice facility and noticed the amount of security camera. read more

I was in a bind and needed a storage unit in a hurry. Mayra helped me find the the right sized unit. It is clear customer service is a high priority. The facilities are clean and well organized. If you are looking for a storage unit, I highly recommend Placerville Self Storage. Overall you will enjoy a hassle free and friendly experience. read more

Friendly but loyal customer does not count. Relentless rent increases. Says improvements but just plain maintenance. Don't plan on storing here very long. read more

My son rented a unit here, within 1 hour of renting the unit we decided that the unit was not adequate and cancelled it. We asked for a refund. We were told it would be sent to us. After several calls and weeks later and no refund we were finally told they do not reimburse anyone. What terrible business practices and bad customer service. Don't rent a unit here, you will be sorry. We went over to Missouri Flat Storage, they are awesome there! Go there instead wonderful customer service, cleaner facilities. read more

Last month I needed a storage unit in a hurry. I called and left a message and they called me right back. In this day and age that in itself is a good beginning. The Gentleman I talked to was so nice and answered all of my questions. We were able to get a unit right away! The place is very clean and has a locked gate. I also like the fact they offer insurance and a very affordable rate. Thank you sir for being so nice! read more

I've been at Placerville self storage for close to six months. About a month ago somebody cut my lock and put their own lock on here after breaking in and taking what they wanted. I did an investigation and found who it was and when it happened and ask the office staff to check video on it for me and and possibly get a pic or t[wo. After about a week they did absolutely nothing. I was continued to be harassed by the thieves that came into my storage so I hit and it one day hoping to catch them. The manager found me in my shed in the middle of the day with the door down and is now throwing me out in the middle of this covid pandemic. No explanation just that I had to go because of this. Still to this day I've heard nothing from management about my break in they would rather kick me out to make themselves look bad. I would not put anything you care about into the storage because they obviously don't care about it at all. Also during this time that they gave me two weeks to move out and then restricted my gate access from 9 to 6 but for the last week I've actually been locked out of my storage completely but yet I'm expected to move. This staff are nothing but Nazis and power tripping losers. read more

My first time to rent storage in Placerville. Great customer service. Fast and simple to set up the account. Clean and very secure storage. I will likely be a long term customer for my at home business storage facility. read more

(170) Managers carry something you never see anymore is old school respect and honesty with your invest of you business is seen all over because clean and extremely well maintained. read more