Highly recommend this facility specifically because of Michelle. She is absolutely wonderful! She…read moremade the whole process easy and enjoyable. Cheaper is not always better because customer service like this is priceless. Thank you Michelle!

Storage that's so easy, so friendly, so safe and secure. Customer service and small business…read morecharacter at its best! We've been here a while, and can confirm the climate controlled storage is excellent.

The storage staff is amazing here. Raeann and Lita are amazing and the manager is so professional…read moreand willing to help! this is my second time around using them and it's worth the opportunit!

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

I've been with American River Self Storage for nearly a decade.This month marks 10 years -- and…read morethat alone should say something. I've never had an issue with my units, the grounds, or the overall safety of the facility. I genuinely enjoy being here. Over the years, I've referred many people, and at least four of my immediate family members currently rent units here as well. Office management is amazing Scott and Lawrence deserve real recognition. Scott is the on-site backbone of this facility -- the one you see constantly staying on top of the grounds, making sure everything is clean, maintained, and running smoothly day in and day out. His customer service is phenomena; he's dependable, consistent, patient, respectful, and always willing to assist. Lawrence is also phenomenal to work with -- professional, helpful, and always clear when handling anything that involves paperwork or questions. Together, Scott and Lawrence make the office run the way it should, and they're a major part of why I've stayed loyal all these years. When I need something done, they make the process simple and straightforward, every time. To be transparent, I do avoid dealing with one staff member: Ian. My interactions with him have been consistently difficult. His tone comes across condescending, like you know less than you do and he tends to complicate simple requests instead of clarifying them. A recent experience -- I was moving things between my two units and using the electrical outlet on the wall. I'd been plugged in for about two and a half hours with no problem, and then 45 minutes before closing Ian suddenly came out to tell me I wasn't allowed to use it. So it took 150 minutes for you to realize and address the issue. A few days later, I called to ask if they stil had any larger unit I oreviously discussed with Scott available so I could consolidate, and in the middle of the conversation he repeats, "And just to remind you, you also can't use the electrical outlets." At that point, it felt unnecessary. I heard you the first time I'm an adult, I understood it, and repeating it came off exactly the way my experiences with him usually feel. Aside from that, this facility has been nothing but dependable -- clean grounds, secure units, and reliable management. I've been here almost ten years, I currently have two units, and I don't plan on going anywhere else. If you're looking for a storage facility you can actually trust long-term, with staff who genuinely take care of their tenants, ask for Lawrence or Scott. They're the reason so many of us stay loyal to American River Self Storage.

I had to down size from two units to one and on top of that I was late on both I went down to…read moresquare up this deal I had gotten both units on a promotion so what I thought was going to be a huge hassle Scott made this deal a breeze thank you much greatly appreciated.

This storage is the most expensive in Sacramento by far. They also keep increasing their prices…read morealmost monthly. Slum lords

Don't even rent from them they lie about everything and they put your stuff up for auction when…read moreit's not been 3 months

Great pricing, the unit was extremely clean, but what impressed me the most was the customer…read moreservice we received. We were helped by an employee by the name of Jamie. It was an extremely hot day and she came around multiple times seeing if we needed cold waters, she even brought us cold rags to cool off with. She definitely went above and beyond. I will be recommending to all my family and friends needing a storage unit.

Very easy to rent the unit and the 6months free deal is a steal! Office staff is very friendly and…read morethe grounds are very clean.

We were one of the first renters and had so many options of which unit to rent. Kyle was fabulous…read moreand patient. He gave us so I many options. He kept the elevator spotless and mopping it everyday. We've rented a unit since 2020. Later we saw an Asian person keeping the elevators spotless and tried to clean or do something with the pigeon poop by the elevators. Now we no longer see the Asian person keeping the place up. Now we don't see anyone cleaning. It's horribly filthy. Many times there aren't any carts available where I believe they were numbered up to 6 carts. We pay a lot of money to rent a unit and would like it maintained and kept up.

StorQuest is an amazing storage facility with a clean, new environment and excellent customer…read moreservice. Kyle made my first self storage experience extremely seamless and put me at ease in such hectic times with his patience, kindness and positive attitude throughout the whole process! I will definitely be storing with them from here forward and highly recommend them for anyone in need of a safe, secure place for their belongings.

Love this place! Quality is amazing, the facility is new and clean and the staff is onsite every…read moreday and so friendly. You will not be disappointed. The rates are very reasonable, fair and transparent.

Great service friendly staff clean facilities. Definitely recommend to anyone. Onlineread more

Quick, easy move in, then was able to get a cheaper unit after several months and that experience…read morewas just as easy to transfer into with no issues. They are very clean (came from a place infested with mice... YUCK) I've had zero issues with anything there. I wish they did stay open a little later due to work hours but I make it work when I need to go. I'll stay here as long as I need to, very convenient also. PS... WE LOVED THEIR CUSTOMER APPRECIATION PARTY THEY HELD last year! Thank you for thinking of us too!

I started out renting from MV Self Storage due to proximity to my home and safety it offers. Not…read moreonly is this is a great place, clean, temp controlled, safe and easy to use but the management is outstanding. I highly recommend them for your storage needs. Great value.

Highly recommend ! I would give 6 stars if I could. Miguel is wonderful and ensures the RV is…read moreready to roll out. He also can help with some Minor maintenance and repairs. He is receptive and accommodating to schedule changes . The folks working there are great!

We've stored a couple of RV's here. They are very flexible and communicative. If you are looking to…read morestore an RV, boat, etc.....this is the place!

Very good storage company. Units are clean, access is good to load or unload your goods.read more

Michelle was very helpful solving my problem, efficiently, quickly and very friendly thank you so…read moremuch. you are awesome !