Do not rent here! 8 units were broken into and management does not care. There are no cameras and nobody checks to make sure the sketchy people leave after close. 2 people stayed over night and broke into several units. Picked the locks. Your stuff is not safe here!!! Nobody will help you when you're scared because you lost your entire life. Please, rent somewhere like U-Haul U-box. It's safer. The cops said they are responding to several calls at this location for theft. It's shady. Something fishy is going on. 5 separate Cube smart locations are being robbed constantly. read more

This company forces you to pay on line only and charges you $6.05 a month in a year that's $72.00. I've been calling for a week to speak to a supervisor and have not got a phone call back yet. The manger said she will call me back and has been dodging my calls due to called ID.I will do my best to make this year my last year using them.She said she would waves the late fee and now she won't even answer the phone. The customer service at this location is the Pitt. Never again and I would not refer anyone this storage or company .Majority of the clients are military . read more

Have had multiple units there throughout the years. Most of the units I've had were clean and taken care of. I like that it has cement and not carpet flooring. As a whole, the location is taken care of. There are some homeless especially at night, so I try to avoid going at that time. Front desk staff are great. read more

This review isn't going to be nice. Not only has CUBE STORAGE raised their prices exorbantly... but my BIN was broken into a few months ago. I had it secured & stayed. Now their FRONT GATES are stuck open for 3 weeks!!!! There's absolutely "NO EXCUSE" for this when the Public is PAYING Premium PRICES & TRUSTING a storage facility to keep their "GOODS SAFE." I'm expecting an adustment in the form of a Month's Free Rent OR I'M LEAVING. I'm pretty disgusted over this as anyone would be!! read more

Same thing other places do..they'll advertise a low price and after you've moved things in you'll get a letter letting you know the next bill will increase by 25-30%. My advice, get your price in writing and make sure it's good for more time than you plan to be there, otherwise YOU WILL NOT PAY WHAT THEY ADVERTISE. Don't even know how this crap is legal. Response to MANAGER COMMENTS BELOW, they don't ring true at all. He says prices aren't guaranteed, but they're not even good for 4 months. Has the market changed that much? You're lying because Cubesmart is currently running an advertisement for the same size unit at $136, which is what I was told I'd pay originally. I posted your ad from today below so you can't lie about that either. When I walked in to sign paperwork it magically went up to $167, and now, 4 months later it's gone up again to $205. So did the market only change for me? What you do is you advertise a price you know you'll never honor. You charge set up fees on top of the initial price and shortly after, once people move their things, you raise the price because you know it's a pain for them to move all their stuff. I don't normally do this, but your ethics are very questionable. And getting on here trying to lie your way out of it says a lot. That said, I'll be grabbing all of my paperwork and sending letters to my regulation happy state senators complaining about this apparently common business practice. read more

CubeSmart Self Storage - Self Storage Near Me - Vista, California

Hi - people looking to put their stuff in storage. Don't. It's a waste of money. You'll pay 2-3x more than the stuff is worth, and it will get broken into. Self storage is the biggest scam on earth, but Americans can't part with their junk. So scummy businesses like Cubesmart are raking in the cash. Sell your stuff. Throw it away. Don't put it in storage. read more

BAIT AND RAISE THE PRICE! DO NOT RECOMMEND. When I first moved in, I choose this place as it was one of the lowest priced. Upon moving in the local staff was great and very helpful. The check-in process was smooth and the facilities were decent. After 5 months of renting they increased my bill by $31 and removed the "discount" that I had initially. They never said this was an initial discount. When I called them to inquire on it they said it's a usual thing the company does, and it probably will be a few months before they raise it again. I'll be looking for another place soon. read more

Great facility, it's clean, and safe. The staff is professional and help you with your storage needs. A-1 storage off Nettleton were rude instead of listening to my needs they insulted me. I highly recommend CubeSmart off Watson and is worth the drive to safely and with dignity rent a storage unit and car storage. read more

I looked around at two other storage units in the area and Cubesmart Self Storage and their staff, specially Christian and Wendy, far exceded my expectation. They are so friendly and ready to help. The grounds are clean and the prices are competitive. They even did I walk through and noticed I didn't attach my lock correctly and gave me a call. Which is another funny story where they accommodated beyond what they had too. I highly recommend this location. read more

This is a high quality storage facility. Ive maintained storage units every place I have lived and I can honestly say that you get what you pay for. This facility looks immaculate and each unit has internal lighting. Additionally, The people that work here will go out of their way to help take the stress out of any moving experience. Specifically, Wendy is one of the most helpful employees, she went above and beyond to make sure I had everything I needed when renting multiple units. Nightly recommended. read more

I've been with this,Cube Storage for 4 yrs. Clean, nice, and well lit facility right off the 78. Friendly competent personal. They called to tell me the lock on my storage wasn't secured properly after a routine check. Gratefully I went right over and thanked them next day!! I would recommend this storage facility. Check 'em out. read more

We are moving. Again. This time we are hoping to have it go off without a hitch. We decided to shop around for storage because I just want to make this as easy as possible. I searched all over Yelp and decided to reserve a 7x10 unit. The first month is free and the only money owing upfront is $24 for admin And $12 for insurance. So we went in, signed the papers and off we went. Quick, easy and uncomplicated. The manager was friendly and helpful and showed us around. They are also a Penske location so you can pick up and drop off your delivery truck of you e booked through them. They are open from 6am to 10pm so that's really helpful since we are trying to get as much in there before our actual move in date. I must be honest, I've never used a storage facility before and I was really anxious about just leaving my stuff. But after meeting the manager and dealing with them I realize my stuff is safe and it's a huge reli read more

Yelp filtered this review, but it is a real review. Long term storage renters should be aware of automatic rate increases (that may cause your auto pay bills to increase to more than double the full advertised price of the rental). I have a 5x5 (not climate controlled) unit. Originally I was paying $30 a month. After a couple years the prices started automatically increasing. I always assumed I was paying what ever the current rate for the storage facility was. Then recently they increased my rental from $82 to $89 a month. They got too greedy, and I looked on their website. I was shocked to see the new customer rate was $37 a month, and the full price was $42 a month. I don't mind automatic rate increases - but I think it is sneaky to increase my bill to MORE THAN DOUBLE the current FULL price!!! I don't know what they are thinking. I called them to correct the price. They acted like they were doing me a big favorite by "lowering" my bill to the *full price*... I got the impression this is a common practice for them. I have almost everything moved out of the unit. They won't be getting any more of my money. read more

I have used storage facilities many many times over my 55 years, and have never been inspired to write a review. Not until having used this Cube Smart. I've always assumed that storage units were cluttered, poorly run (sorry "other" folks), and over-priced. Not the case at all here! The facility is literally spotless, the staff really takes your specific needs into consideration when selecting a unit, and I was so pleasantly surprised by the cost! The security was great; working alone there during evening hours wasn't at all uncomfortable. The units are enclosed, so the air is fresh and stays cool! Many thanks to the staff for making my stay there easy and cost-efficient; VERY much appreciated!! Jennifer Carlson Carlsbad, CA read more

I was scrambling to find a storage unit and everyone seemed to be full. I went to a couple places with opening but they were scary. Found Cubesmart finally and WOW what a difference. Each unit is on ground floor. The place is immaculate and looks brand new. Security looks tight. The rates were just right. Tim, Jim and Heather were very friendly, helpful and courteous. They emailed me after I started to make sure all was ok. Clean out and leaving was simple - took me about 2 minutes to walk in and walk out. Great staff. read more

I've been using this locations for some time and they have the best customer service, they are fast and always friendly, never rude or mean. I always recommend people here because they keep place really clean and hours are perfect. if your looking for a storage I say come here first and you will not go anywhere else. easy access to any units from any where u park. read more

I had never rented a storage unit before and had huge reservations and concerns, I would never have pulled the trigger on doing it without Tim's help. Tim was incredibly helpful and put all of my concerns to bed, made me feel at ease and was an overall wonderful experience. The facility was clean, and the storage unit was very well secured and monitored so putting some of my invaluable items in there temporarily was easy to do. Would use again! read more

We recently rented a unit at this Cubesmart. When we were ready to vacate, we notified the office on day 5 of our billing month. The move was to happen the following morning. The "manager" said that they would not prorate the month's rental because the move was taking place on the sixth day. The movers were already scheduled and the manager told us we would not be permitted to access our unit if we didn't pay for the entire month. Outrageous! We asked that they have a supervisor contact us to discuss but we never heard from anyone. So we had to pay for an entire month when we used only 5.5 days. How is that fair? read more

I've been to many storage units in my day, but Cube Smart consistently provides top of the line service. The manager, Tim is the best! In a day and age when people seem not to even know what good customer service looks like, Tim could write the training manual. He is amazing. He regularly goes out of his way to be helpful and makes it a joy to come in each day. It is obvious that his heart is in his job as he is there to help with everything from offering to give me a loaner lock for a couple days until I get my own, to delivering my packages right to my storage unit door when they come in, buzzing me into the gate when I stop by the office so I don't have to go and punch in the code again, to helping me sort out my various storage needs in the most economical way possible. I consider him and the rest of the Cube Smart team as partners as I can't imagine doing the volume of business I do without their help and support. There are many storage units out there, but teams like this are a rare find. read more

Placed an online reservation because I work all day and have no time to speak on the phone, and if I wanted to talk to someone on the phone I would have called. I never received an email about the reservation, and I had provided my email address instead I received 7 calls that started out friendly but quickly became snarky and annoyed, the last one told me the my reservation was canceled. It's been 4 days since I made the online reservation and they cancel it because they can't speak to me, are they run by bitter teenaged girls who are afraid they are being cheated on!?! I know for sure they don't want my money, I guess I'll give it to someone else. read more

Moving-in and moving-out kept as simple and organized as you could wish for. The unit we had was very clean and had good lighting - no complaints. Jim and Wendy in the office were also very helpful with the whole process - including the move-out during these quarantine times. Will use again once the need arrives! read more

We have had a great storage experience with this CubeSmart facility. Jim is a genius at finding just the right unit for your needs. We had a unit rented, and when another unit came up before our move in date that better suited our needs, he called me and let me know. I also really love the hours, convenience of the location, and cleanliness of the place. read more

I had some issues with a family member using my storage unit inappropriately. The district manager called me to resolve the issue & he was very kind & helpful. He did not blame me for the unfortunate incident & allowed me to continue renting my unit when in fact they could've easily evicted me. Customer Service was excellent & very quick. Highly recommend. read more

Horrible customer service in that they literally block you from making payment online or by phone if your are more than 28 days past due... which is a policy OBVIOUSLY DESIGNED TO FORCE YOU TO INCUR MORE FEES. What kind of business would block ability to pay. Although Cubesmart offers a cleaner better maintained property than public storage this kind of nonsense makes it clear their business practices are the same maybe worse. Also Wendy G a representative of the store who does not provide a last name on emails (which is unprofessional) is about as apathetic of a human as I have ever encountered in a business matter. read more

Clean, well lit, good access, safe. What really sets this place apart, however, is its incredibly helpful staff. We had temporary storage here for 4 months. They went above and beyond getting us moved in and moved out. Thanks to everyone there. Very much appreciated! read more

Jim and Tim are the best. I've been with them for 4 years and they are always giving me great service. That is a rarity now days.

I'm a new customer, first month. Based on the other (2) reviews, I'lll keep an eye on the rate increases but so far, I'm extremely pleased with my experience. I called and visited approx 5 other places in the same day before deciding on CubeSmart. I've found them to be very professional, even from the initial call to what was a call center. Yes, they've got a corporate feel but that's ok with me. It's clean, their rates were competitive, and the access hours are as good, or better than the others I checked. There's only two minor complaints I have; they only have 1 restroom ad it's in the office. The office hours aren't the same as your access hours. So, if your out on the grounds, and need the restroom, you have to go up to the front in the office and if the office is closed, you're outta luck. The other thing is that there aren't any trash cans on the property. Otherwise, I like this place and I recommend it. Also, I'm using their free wifi in the office right now! read more

I have tried a lot of storage places in the past but this place is really great at a great price and the people working here are very friendly. read more

Used them for 8 months with no issues. Friendly staff and good prices. When done left without a hassle and got a full refund for a month i was charged even though i was a few days into it. Recomended. read more

Cubesmart offered me 2 11 X 15 units at a discounted price. They made sure the two units were in close proximity. These are steel-framed units inside of a building and away from weather and bugs. The price for these units was far less for a much less attractive facility closer to my home. We are glad to drive a few extra miles for this facility. Plus, they offer free coffee, good humor and professional service. What's not to like? Ron and Barb, Vista, CA 3/5/2013 read more

I was checking out a bunch of self storage places when we first moved down here to oceanside and ended up renting here due to cost and also the previous yelp reviews. And I don't regret it one bit. I rented a unit from October '15 to March '16. Security is pretty good. There were a bunch of security cameras in the building. Also each user had a unique security code to get in and out. The units were clean. I had easy access to my unit even though it was on the 2nd floor. There were carts available to move items around. Tim, who manages the place, is very helpful and whenever I have a question, he will have the answer to it. No issues during my rental here and no problems vacating the unit either. Costs were competitive also compared to other facilities (you can also create an online accout which was convenient). I would definitely go here again if I had to rent a storage unit in the future. read more

Awesome facilities, very clean. Staff is courteous and friendly. Reasonable prices and would definitely recommend to everyone.

Great customer service and a very clean center. They are willing to help and always have a positive attitude. Definitely store your stuff here. read more

I signed up today. I had a horrible experience at Public Storage and this made up for it. Tim helped me out and he was extremely efficient, friendly, and helpful. I really already adore the company and how efficient they are. They also have pretty great rates! read more

I've rented storage spaces in 2 different states, and this one is by far the BEST. The place was clean. Jim helped me figure out what space would be best for my situation, and even told me about specials they offered. He made me feel like an old friend as he helped me choose the right storage area for me. Wonderful! read more

Moved from Arizona to California & we were hooked up in minutes! Heather was awesome - she was there by herself & made sure that i was comfortable with the unit i choose. I would recommend the Vista CubeSmart Self Storage to anyone!! read more

Jim was EXTREMELY helpful and very nice. It was a pleasure working with him. The facility was very nice and clean. Tim the Manager was also helpful. I highly recommend this Storage Facility... 5 STARS All the way!!! read more

I LOVE THIS PLACE!!! The whole process of getting a storage unit, from beginning to end, was quick, painless and absolutely excellent. I would recommend this place to any and everyone. The facility is clean, the staff friendly and I felt safe every time I went to get stuff. I got a storage unit for 3 weeks, that's all I needed and it was cheap! Yep... love this place :) read more

Wonderful experience with this Cube smart location. Jim and Tim in the front office were very helpful and professional. I will refer my friends for sure! read more

Had a very pleasant experience at this CubeSmart location from the get go. The office and all storage areas are very clean (aside from the dumpster area where people throw away mattresses, rude...also not CubeSmarts fault) The manager, Heather greeted us the moment we walked in the door with a smiling face and an extremely positive attitude. We sat down to discuss what was needed and what was available and within 20 minutes, completely signed up and ready to use our storage unit. You can tell Heather cares about the customers and makes sure everyone has a quick and easy experience. All in all, this is a great storage place, excellent hours and Heather makes the experience a pleasant one. There are two other gentleman who work there (Jim) also a nice guy. However, there is some other guy who apparently lives in the top portion of the building, he REALLY needs to smile more. Don't look so glum sir, your upset face, brings people down. Thanks :) I would definitely recommend this location to others read more