I received excellent service from a woman named Marisa. I was searching for a hobby unit and she…read morewas helpful with answering all my questions (and I had a lot of them), showing me the unit, and ultimately putting in a reservation for a unit that fit the budget constraints that I had. I would certainly recommend A Family Storage to anyone searching for a hobby unit, especially this location!

Nothing is what it appears. Highly expensive. Inconvenient hours and lack of accountability for…read moreaccounting errors and mistreatment of tenants. We always pay on time. We will leave this business when we return from our travels. Unprofessional and inexperienced office manager whom the owner thinks is fabulous. I wonder if their related? If you read carefully, most all the great reviews are from over 2 years ago. Laura was the office manager then and was irreplaceable.

This place has been awesome! I don't usually write reviews, but I felt this time I needed to! You…read morewill not be disappointed if you decide to store your items here. Joseph, an employee at silverbell storage, was so accommodating, professional, and polite. I really appreciate the customer care, security provided, and cleanliness of the property. You are in good hands!

Great experience overall ! The facility was clean, secure and well-maintained, and I felt my items…read morewere safe. The staff was friendly and answered all my questions(ask for Vicki). Move-in and move-out were simple, and access hours were convenient. Highly recommend.

I decided to dump all storage unit items - that has been done today…read more When you have a permanent headache - it is not a service. I plan my budget and it is not comfortable to have a monkey with a firearm in hands (storage manager) near you and your life. By the way - they rent this unit again (#90 unit) using the same promotion: $1 for the first month ($39 usual price plus $12 insuarance). After that they raise prices (by 50%) after 3 and 6 months (I talked to a manager). So dont be traped in this "tasty" price - it will not last for long.

Good location. Safe storage…read more You stuff will be dry and out of the weather.

It is convenient and safe and mangers are helpful and pleasant. Where else would you want your…read morestuff to live!

I tried to call them to pay the fee for a friend who is overseas and had his credit card charge…read moredenied. In their message to him they gave a number to call. When you call it you have to press * for an operator, but all you get is a message saying their hours are weekdays 5am to 8pm PST. I can see here on Yelp that they are closed on Monday, but that is not what it says in their message. Their website only gives a login form, no contact information.

Filthy and local transients use the lockers for clothing changes and fixing bikes. Very unsafe and…read moreno security protection. The rear entry/exit door is locked and cannot be exited in an emergency if you are on the wrong half of the indoor storage. A quick call to the fire department should fix that blatant violation. Don't bother paying extra for "climate controlled". There is no difference between indoor/outdoor temperatures. It is shaded and the indoor bathroom is locked. Forcing people to urinate elsewhere...so wear a mask. The staff is horrendous, rude and lazy. Pay the extra $5 for safety and security (and your health) and rent somewhere else. I have videos and recordings of it all, including the staff.

Estelle and the gentleman working with her were both very helpful and friendly, and the price and…read moreaccessibility are great! I'll be upgrading to a 10' x 10' very soon.

Thank you Dianna for all your help this last month. Great Service at the Romero Rd location.read more

I use this for storage and it is great. Owner is awesome. Very helpful and insightful.read more

They begin hiking the price immediately. They start out low to fake you out and don't tell you…read moreabout the high mandatory insurance and how high they will take the monthly rent! Jake the manager, if you can catch him onsite, will not give you a break even once if you are late. Everyone deserves ONE break!! He has authority to cancel a late fee but probably gets to pocket all the late fees & WON'T BUDGE EVEN ONCE!!

the best local self storage. great service and always available. safe secure, local business…read more support your local businesses. I would definitely recommend I-10 self storage. no disappointments - thank u I-10

100% recommend storing your belongings at I-10 Self Storage. Easy access through this safe and…read moregated facility 7 days a week. Unit prices are more than reasonable and management is a pleasure to do business with. My items were stored securely and safe for a long time with no issues.