Affordable easy-going, super secure and they're just a really good storage unit facilityread more

Had a unit for over two years. They won't let you use the trash dumpster even if offering to pay a…read morefee. Unit infested with rats. So bad it covers everything I had in the unit. Office was closed . Left items outside the unit. Along with all the rat dropping of poop . Got evicted. They not once blocked my access code to force me speak with staff in office. No notice on door of unit. LOST EVERYTHING. AND THERE OUT IS WE SENT A NOTICE BY EMAIL. WTF

Rigo is Very helpful and friendly. Professional and great communication. I know I will be very…read morehappy with this company

I rented one of the smaller units in this facility to help with overflow at home from Nov. 2021 to…read moreMay 2023. We live in house with serious storage needs and required just a little help until we could build shelves and a shed. The staff was courteous, polite, professional, and helpful. They gave me thorough tour of all the available options. There were no surprises: they explained that the units were externally facing and not self-enclosed, so they advised expecting some desert dust to get in periodically. We were fine -- I covered everything with tarps, garbage bags, or just left it uncovered for things we could brush off. I've seen the other review about infestations but found no invasive desert species in my unit. My stuff was dusty but fine. I was impressed by the security as well. As we prepared to clear out our unit, I forgot to replace the lock on the door. I was called promptly after the evening security check to confirm the status. Since I had emptied the unit that day and was paid up, the agent quickly and efficiently canceled the theft report, closed up my contract, and ceased my automatic billing to avoid mischarging. Basically, it was straightforward and professional. They were straight with me about what to expect and I feel like I got my money's worth. If we're ever in a jam like that again for space, I would rent from them again.

I received excellent service from a woman named Marisa. I was searching for a hobby unit and she…read morewas helpful with answering all my questions (and I had a lot of them), showing me the unit, and ultimately putting in a reservation for a unit that fit the budget constraints that I had. I would certainly recommend A Family Storage to anyone searching for a hobby unit, especially this location!

My family has used AAA Soto for years for a reason. They are great at what they do. Very…read moreprofessional and courteous and they go the extra mile for their clients. Highly recommend for all moving needs.

This is the sixth or seventh time I have used AAA Soto's Moving &Storage. Incredible! They moved my…read moreson from two different homes to an apartment in 2 and a half hours. They are so careful with all the belongings and furniture. The price was so reasonable for the excellent quality of service. Thank you to AAA Soto's Moving Company!

CubeSmart at 2424 n. Oracle is maybe one of the best storage units if not in the world but at least…read morein Tucson,AZ. The gentleman that runs the place is on his golf cart looking for trash or making sure we're safe. I'm glad he drives around, I feel secure. 2 thumbs up, 5 stars and an A+ I recommend this business 100%.

I went with this company because I used them once before on the NW side. But this one is Rude. So…read moreRude. I wish I had chosen a different company. I will be moving my items to another storage.

DO NOT RENT HERE !!!! I'm military and I entrusted my belongings to this instillation while I was…read moreaway for training but somehow within eight months my unit was fully infested with mice. A large sum of my belongings were completely destroyed or contaminated by mice feces resulting in about $800+ worth of damaged items I had to throw away, not even counting how much time I spent de-contaminating the items that only had minor damage or were just covered in mice feces! I know these are mice because while moving out of the unit I was moving one of my boxes and a mice jumped on my jacket then ran down the hall!!!! I'm so completely disgusted with this establishment. Make sure you read the fine print too because they like to change how much the price is after three months without so much as a curtsey email.

The manager Steve did an excellent job at providing me with extravagant customer service. I…read moredefinitely recommend this location. The hospitality is amazing and absolutely great environment for your items to stay safe in the hands of Super Professionals. Donna the manager at Extra Space Storage have an awesome personality and totally assisted me with extravagant customer service. I had a ton of questions she was patient and answered each question with supreme professionalism. I endorse this facility.

Very convenient location in Tucson, AZ. Secure, clean, and well managed. India and Delicia are…read moreamazing and I highly recommend storing here.

Multiple price increases in a very short period of time. I don't really have that much to add other…read morethan that. Will look for more affordable storage locations ASAP.

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

They used to be great. Locally owned with great staff. Now they're just another corporate owned…read morestorage space that jacks up the rates every month knowing how much of a pain it is for you to move. I was there near closing time a couple of times and saw what was certainly people going to units to sleep for the night. The staff is not honest anymore. Moved all my stuff to another corporate storage place and am happy to be done with them. If you're going to pay high rates you might as well be in a place that's modern, professional and not mouse infested. It's sad to see what happens you don't have local ownership any more.