Location: centrally and conveniently located on speedway. Open hours more than other storage…read more place. Facility: Clean and secure isles. Strict gate entry protocols. Unit: clean with pull switch light Service: friendly and helpful staff got me into a unit the next day!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

Great storage facility well kept and newer building. Chris provided great customer service. We…read moreappreciated the self serve carts they have on hand. We would highly recommend this place!

I've been renting a unit at Gateway for almost a year, accessing it quite often at times, and it's…read morebeen a very positive experience. The facility is impressively state of the art, but the pricing for my unit was actually very reasonable. It's climate controlled, and kept very clean and pest-free, and has video security, so I always felt my belongs were safe there. And in my interactions with the local owners, they were always very professional and straightforward. I didn't feel like I had to be leery of any fine print or hidden charges. And they've been very helpful too. Moving can be a headache, so wouldn't you know on my first night renting a unit there I accidentally locked my unit in the open position instead of the closed position, and they called me early the next morning to let me know, which was greatly appreciated.

I rented a space there for my trailer and truck. It is an outstanding spot with covered storage…read moreand electricity. The customer service is excellent. Would recommend this for anyone that would appreciate the comfort level assiated with leaving expensive equipment in a secure location.

Covered storage, nicely paved, power at space, reasonable costs, great security fence , cameras and…read moregated only access. Dump station and a good location for access to I-10. Manager Dave friendly and helpful.

In my storage unit, there has been an issue with mice getting into my crates and boxes for about 2…read moremonths now. The management team has done nothing to resolve this situation. I'm looking for a new facility.

They raised my RV storahe rate by 35% with no improvements to their shabby site. I canceled my…read morecontract before the end of the month and was denied a refund of my prepaid amount for the following month.

Super nice! I spoke to Barbara and they keep the temperature between 70 (summer) and 74 (winter). I…read morewas quoted $127.84 with tax for 5x10 (not available in March 2026) and $197.95/mo for a 10x10, which is available. More than I can spend, but a great option for people who need a very tight range on temperature, especially for artwork, etc. Seems to be exceptionally well managed, with excellent customer service.

Great to work with, friendly Management, clean facility, well run. Will definitely use again.read more

Moved from Tucson in 2018 and rented two storage units at Ina Freedom Self Storage. Keep our…read morebelongings there for over five years. Space was adequate and the service excellent. Whenever an issue came up it was dealt with immediately. The facility is easy to access and I felt that our stuff was secure. Twice we lost our lock key and both times staff took care of cutting the locks off. That was embarrassing. When it came time to leave the staff made the process simple whereas finding a new storage facility in a new state was fraught with issues. Special Note: staff member Kyle was always outstanding and a pleasure to work with. He never failed to help us out. In summary, we were happy with our association with Ina Freedom Self Storage.

I called on the phone and the guy I spoke to was awesome, I should've asked for his name but he…read morehelped me get a locker and helped with all the forms and made the process really easy for me. The facility is super easy to access and the spaces are clean and make me feel safe about where I'm putting my belongings. I totally recommend the place to anyone looking to store their stuff

I can't believe this place doesn't have any reviews yet! I first used Kolb Road Self Storage…read moresometime back in 2000 or 2001 after a terrible experience at a different rental unit, where a bunch of my things were badly damaged by extreme temperature and humidity fluctuations. Someone else had recommended Kolb Rd Self Storage, so I went in to take a look and was impressed by the cleanliness of the place and how nice and cool it was inside the units. Plus, Shari, the manager, was incredibly nice. In fact, over the years, Shari and I would become friends, and I'd even adopt a kitten from her when a feral cat gave birth on the property. I had my things in storage for about two years, and in that time, referred another couple of friends and clients, all of whom had positive experiences as well. Several years later I needed a storage unit again and didn't even look anywhere else. Shari was still there, and was as nice as ever, and as my storage needs changed she allowed me to downsize with no problems at all. (I'm the kind of person who visits the storage unit often to get this or that change out items, so I was there about once a month on average over the course of my rental.) All-in-all, my friends and I used this place for about thirteen years total, and I just moved the last of my things out last weekend. Shari died a few weeks ago, and Nate became the manager when Sherrie could no longer work full time. Nate is also a great guy who made sure everyone was notified when Shari passed away, and he continues to keep the attitude of great customer service that Shari had for years. Also, they have a special temperature control system that regulates all of the different aspects of the climate, so that humidity and temperature are consistently perfect. I've been there at all times of year in all sorts of weather, and it's always the same. I stored some silver antiques that didn't tarnish, lots of wood furniture that didn't warp, metals that didn't rust, candles that didn't melt, etc. Plus, nothing got that "stale storage unit" smell that I've experienced with other places. In all of my years there, nothing ever got dusty, I never saw a single bug, and I met lots of other people who have their things stored there. Every February I'd get into neat conversations with people from all over the world who use the place to store their gem show booths and cases every year, or people who had their holiday decorations stored there for twenty or more years, so I'm obviously not the only one happy with the place. When I closed my unit down last weekend, I asked Nate if he needed any testimonials, and he suggested checking Yelp. Well, I'm glad I did. They certainly deserve a good review.

I used this storage facility from June 2017- December 2017. The prices are very reasonable and the…read morefacility is extremely clean. Nate and Paula provide outstanding customer service. I am sad to leave my unit but if I ever need another storage unit in the future this will be the first place I go.

First off, the manager is very responsive, friendly, and competent. Second, the place is clean,…read moreeven the bathroom. What more can one ask of a self storage facility. If there is any fault to be found it is not in the facility but on the street, which is rather badly maintained. However, I certainly recommend that if you need a place to store stuff, this is a place you'll want to use.

Resident Manager Michael Johnson was extremely professional and helpful as we were looking for a…read moreplace to store our daughters school items for the summer. After learning that we had a daughter that was a student at the University of Arizona, Michael offered us an additional 10% discount. The storage unit was clean, spacious and clean smelling. It was clear that the area was ventilated. We were also comforted to know that Michael lives on property and provides 24/7 security for the facility. My wife and I will definitely be using American Self Storage Tucson for the next 3 years.