My friend uses this place for business storage and occasionally I help so I've been here enough to…read moresee it. It's well kept in all the areas and offers a variety of sizes for customers to store. Someone always seems available and onsight. Easy to get in and out.

Too bad one star is the lowest you can give. Opened up my unit and found 8+ packets of rat poison…read moreall over my stuff in the unit. Manager stated they put the packs in empty units to keep rats out. Too bad those packs are meant to attract not deter. FYI I had no packs in my unit when I locked it and definitely no rats as my boxes are sealed plastic. Asked about MSDS and staff did not know when back and they finally found the info days later so I could find out the possible effects of the poison that is now all over my boxes and property thanks to the lack of knowledge of product or thinking through what the outcome could be. Also had unit two months and then the rent all of a sudden doubles with nothing more than a card in the mail two weeks before rent is due. Owner William Warner(name given by staff) needs to take a real look at your business practices and lack of management. Absolutely no sort of resolution, other than offering a couple cardboard boxes to replace my sealed plastic boxes, was offered and no care other than pay double next month for our mismanagement.

We had a wonderful experience from beginning to end here, and it is clear that the management takes…read moreenormous pride in providing the best experience--professional, thorough, friendly. Keep your dollars in the local economy by supporting these wonderful mom-and-pop operations who know the meaning of integrity. . Highly recommended!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

I've been coming in and out of this storage space for a few months now, one of the companies I work…read morefor and with holds their items here. It's been a really enjoyable experience being in this storage, at least for a storage. The staff are super chill and kind. I appreciate the clean bathroom available on site. Carts and spaces are well maintained and easy to navigate. And there is a variety of storage sizes. Also, good central location, although I will say that there are several of the same storage units around but I've not been.

This company doubled the rent after 12 months. What they say in their contract is that they can…read moreincrease the price every four months (after I paid the first 12 months). If you could imagine the costs of moving or paying DOUBLE the rental cost, or being offered a second unit on another floor for a few dollars less, this is what you get. Double. Not a 10, 20, 30 percent increase. A 100% increase. And the lady I spoke with said it will likely go up again in 4 months. I asked her if it could double again. She said it could. It's clearly a fake price to get you in so you don't feel you have a choice after spending hundreds of dollars to move. A scam. And yes, there are unhoused people in the spaces as night. Nothing scary, but they are there.

If I still lived in Tucson I would only use these guys! Ricardo gave us literally the best customer…read moreservice we could have asked for. He really tried to help us find the most affordable but quality option. We were in another state and had to deal with movers, scammers and all that jazz from a distance but his communication with us helped to ease the process. Our initial movers "Moving&Storage Squad" (SCAMMERS) scammed us and never showed up to move our things. Ricardo recommended A Couple Guys and A Truck (Great business) and they were able to help us move out last minute the very next day!! We were in a tight jam but we are super grateful for this CubeSmart location and Ricardo!

We give high praise to Nick for walking us thru the end of a rough move. He made everything as…read morepainless as possible & explained all the ins and outs of storage, while multitasking and expedition our paperwork. Although not a long story, he was most gracious w his time and we appreciated it. Thumbs up to CubeSmart!

We found Tucson RV storage 6 years ago when we moved here, and are extremely happy. The location…read moreis extremely handy to I-10, and we like that it is easy to pick up and drop back off after our trips. The staff are very accommodating , easy to work with, and the hours to get in and out are very good. It is gated and has cameras, and now have covered parking for those who want more protection from the Arizona sun. . I would definitely check them out.

This team has been fantastic. Seamless rental and set up. They were patient with me as I was…read morebooking/moving the RV locally, but I was out of state. Definitely recommend!

Excellent company. Noel was so kind in guiding me through my moving experience. This was very…read moreimportant to me as my husband passed away a year prior and Noel was so helpful and understanding. The moving crew where on-time, professional, and did an excellent job moving my home contents. I hope the 4 workers and Noel are given a raise as each one deserves it! Thank you, JB

I was given information from someone that lived in TX three weeks before the move but sadly the…read moregentleman moving me weren't updated and this could have cost me my life since I was moving out by stealth. The movers themselves were wonderful - they worked quickly and tirelessly. One or two broken items but that's expected. When it was time to pay the cost was double the quote due to an 18% gas tariff. A gas tariff? I nearly fainted on the spot but what could I do about it? But here's a question: what if I didn't have the extra money? I won't be using this company ever again no matter how nice, polite and hard working their movers are. I felt disrespected by the cost being double the quote. I wrote down names and dates with price quoted and I'm not mistaken about what the cost was supposed to be. That was just wrong. It felt a bit predatory to charge double and at no time was a gas tariff ever mentioned. Sad. Consumer beware.

Super easy rental setup online, reasonable prices, flexible month-to-month rentals, and very very…read moreclean. Plenty of carts, large elevators and good AC. Nice and helpful staff. Couldn't have been better! Definitely the best storage space we've used over the years.

I love this place honestly. It's so clean everyone is so nice they just keep increasing my rates is…read moremy only complaint I've been here for almost 2 years and I'm up to paying $85 for a 7x5. If your gonna go with long term I'd take that part into consideration I've tried other local smaller storages and they were just as good honestly but don't increase rates

Changed pricing from ~80/mo for my unit to ~150/mo with zero communication. Impossible to get on…read morethe phone. I only caught the change going through credit card statements. Extremely predatory. Stay away

This Extra Space is in an old run down warehouse and the roof leaks constantly. The floor plan is…read morealso very confusing and I felt like I was in a maze

I tried to call them to pay the fee for a friend who is overseas and had his credit card charge…read moredenied. In their message to him they gave a number to call. When you call it you have to press * for an operator, but all you get is a message saying their hours are weekdays 5am to 8pm PST. I can see here on Yelp that they are closed on Monday, but that is not what it says in their message. Their website only gives a login form, no contact information.

Filthy and local transients use the lockers for clothing changes and fixing bikes. Very unsafe and…read moreno security protection. The rear entry/exit door is locked and cannot be exited in an emergency if you are on the wrong half of the indoor storage. A quick call to the fire department should fix that blatant violation. Don't bother paying extra for "climate controlled". There is no difference between indoor/outdoor temperatures. It is shaded and the indoor bathroom is locked. Forcing people to urinate elsewhere...so wear a mask. The staff is horrendous, rude and lazy. Pay the extra $5 for safety and security (and your health) and rent somewhere else. I have videos and recordings of it all, including the staff.

First off, the manager is very responsive, friendly, and competent. Second, the place is clean,…read moreeven the bathroom. What more can one ask of a self storage facility. If there is any fault to be found it is not in the facility but on the street, which is rather badly maintained. However, I certainly recommend that if you need a place to store stuff, this is a place you'll want to use.

Resident Manager Michael Johnson was extremely professional and helpful as we were looking for a…read moreplace to store our daughters school items for the summer. After learning that we had a daughter that was a student at the University of Arizona, Michael offered us an additional 10% discount. The storage unit was clean, spacious and clean smelling. It was clear that the area was ventilated. We were also comforted to know that Michael lives on property and provides 24/7 security for the facility. My wife and I will definitely be using American Self Storage Tucson for the next 3 years.