First of all I would like to say the staff ( Rebecca and Amanda) were some of the nicest and most…read morehelpful individuals we have ever met. Speaking of the price of the storage units were very fair and the area inside and out was very clean. I highly recommend this storage facility to anyone1 looking for great prices and costumer service. Thank you very much from Houston, TX.. Brandon and Maria!!!!!

Great experience overall ! The facility was clean, secure and well-maintained, and I felt my items…read morewere safe. The staff was friendly and answered all my questions(ask for Vicki). Move-in and move-out were simple, and access hours were convenient. Highly recommend.

I've been renting a storage unit here for about 13 years, wild right? Over the years there have…read morebeen ownership changes and it feels like the price continues to go up and the value diminishes. The initial perks were the front desk staff were friendly and super helpful. For many years they accepted packages and put them in my unit. I utilize the unit for work related marketing materials, so it was such a great help to have them accept packages. They also had a functioning moving truck, which I utilized a few times. The last time I inquired about the moving truck it was out of order. I also used to keep a spare key at the front desk which they threw out during an ownership transition and didn't notify me. It's a compounding of all of these things that have chipped away at my overall Impression of this company. Why do I still rent here? It's indoors, secure to enter, and offers the shortest commute for me to get there.

THE WORST! Run as…read morefar away from this place as possible. They constantly raise your rent and they've raised mine twice in less than a year. They blame it on inflation but it seems like classic predatory landlord tactics to me. I gave my notice to vacate and revoked their auto-pay authorization and told them I would send a check. I mailed a check along with a hard copy of my intent to vacate and sent it certified mail. They didn't accept delivery of it so they didn't receive my rent and they locked me out of my unit. Had they done their job, they would have received payment three days before it was due. These people lack professionalism and they have no problem at all being predatory property managers. If you enjoy supporting corporate greed, this place is perfect for you

One star. Our unit was broke into and the only cameras are at the entrance so they don't monitor…read morethe units. Only the office gate!!! The criminals took everything! And used a makeshift lock after they took ours. And it's the ones that CubeSmart gives. I'm so disappointed in their lack of security or even care when I told her ! All she said was file police report and call the insurance. DONT. RENT. here.

I think it might be a rarity to find someone as nice a Kim, the manager at the 7070 E. Speedway…read morelocation, in any job let alone interacting with the public at a storage unit. She was friendly and helpful and came up with a solution for our storage unit challenges that was beyond wonderful. I cannot state enough how caring, thoughtful and solution focused she was. We are happy customers.

Picked them off of reviews on yelp. Very nice place and Margaret was super friendly and helpful!…read moreHappy we chose them!

I stored my stuff here for about 2 years. I never had a problem with them. Always very friendly…read more Great communication. I think I was late on a payment one time and they had put a red lock on my unit, no problems getting it off. You need your code to get in and out so don't lose your code.... No problems with them helping me out when I lost my code . They were amazing. I also needed receipts and stuff for court and again no problems. Great place

I've been coming in and out of this storage space for a few months now, one of the companies I work…read morefor and with holds their items here. It's been a really enjoyable experience being in this storage, at least for a storage. The staff are super chill and kind. I appreciate the clean bathroom available on site. Carts and spaces are well maintained and easy to navigate. And there is a variety of storage sizes. Also, good central location, although I will say that there are several of the same storage units around but I've not been.

This company doubled the rent after 12 months. What they say in their contract is that they can…read moreincrease the price every four months (after I paid the first 12 months). If you could imagine the costs of moving or paying DOUBLE the rental cost, or being offered a second unit on another floor for a few dollars less, this is what you get. Double. Not a 10, 20, 30 percent increase. A 100% increase. And the lady I spoke with said it will likely go up again in 4 months. I asked her if it could double again. She said it could. It's clearly a fake price to get you in so you don't feel you have a choice after spending hundreds of dollars to move. A scam. And yes, there are unhoused people in the spaces as night. Nothing scary, but they are there.

In my storage unit, there has been an issue with mice getting into my crates and boxes for about 2…read moremonths now. The management team has done nothing to resolve this situation. I'm looking for a new facility.

They raised my RV storahe rate by 35% with no improvements to their shabby site. I canceled my…read morecontract before the end of the month and was denied a refund of my prepaid amount for the following month.

Fantastic service! We were handled very well and professionally. We called around to several…read moreplaces and this by far was the best and affordable.

Horrible customer service. Wish I had read the reviews here first. Sam as everyone else, my rent…read morewas raised from 150 to over 200.00. I left several messages for an explanation and never received a call back. I scheduled a move out and expected d a call to ask why and still got nothing. Just a horrible experience all around!!!. Use them at your peril.

I have been renting a unit for multiple years with A Family Storage in Tucson Az. They have been…read moreraising the prices up absurdly. This year the raised the rent by more than $50 in one month On October 1st I went to remove my belongings from the storage unit on Swan Rd. It had been destroyed by pat rats. Smelled awful. Rat droppings and urine everywhere. I was forced to expose of my lazy boy leather furniture 2 sofas with recliners. Multiple mattresses and additional sofas. Totally destroyed. After more examination of the unit I noticed two holes in the sides of the door. The rubber had clearly been eaten away. No action had been taken by management to prevent and address this issue. Do not use A Family storage. They neglect they're duties and do not maintain a rat free zone

We recently needed to find summer storage in Tucson and having never dealt with self storage, we…read morewere not sure what to expect. When we called one vendor (not A Family), we quickly found there can be add-on fees on top what the online pricing may suggest. And when we rode by the first place, we also found some self storage business can be in sketchier areas. The apt complex suggested giving A Family Discount Storage on Oracle Road a try and what a blessing that was. Bill who manages the front office and lives on location is a great guy! He is friendly, kind, and put us at ease ... he made the process so easy. A Family Discount is affordable and is adding brand new storage units which are clean and have a raised floor (vs. the first place we called that recommended we should raise the items we were storing off the floor!). If available, you can also rent the truck A Family has on site to move your items into storage-- something that saved us an incredible amount of time. Finally, this specific location is in close proximity to UofA if that is a consideration.