Rudy Valenzuela was an absolute gem helping me with my first storage unit. Broke down all features,…read morerequirements, fees, sizes, & demonstrations. Took his time explaining everything relevant to me & the storage unit. Rudy went absolutely above & beyond ensuring such a simple need was met with excellent professionalism & character. Love supporting small businesses & being supported by them! Would 10/10 recommend both AFamilyStorage & Mr. Rudy!

Was good for 7 months until I discovered my unit was broken into 7/26/25 I lost some very…read moresentimental things, filed a police report and notified A family immediately, I believe it was an inside job, A family had nothing for me no footage nothing , Even TPD told me in their investigation they found nothing that maybe these storage companies "security cameras" don't even work. Some of the things I lost were vintage sega and Nintendo nes video games which I see and know for sure they are mine at finders keepers store on 22/wilmot and this is the response i get on google: Randy, We're sorry this happened to your storage belongings. We gave the authorities footage of the incident and cooperated with their investigation. If you have any questions, please contact our office for assistance. - A Family Storage Management Team Are you kidding me? What kind of BS is this? still think this was an inside job Secure your "business" better.

I can't believe this place doesn't have any reviews yet! I first used Kolb Road Self Storage…read moresometime back in 2000 or 2001 after a terrible experience at a different rental unit, where a bunch of my things were badly damaged by extreme temperature and humidity fluctuations. Someone else had recommended Kolb Rd Self Storage, so I went in to take a look and was impressed by the cleanliness of the place and how nice and cool it was inside the units. Plus, Shari, the manager, was incredibly nice. In fact, over the years, Shari and I would become friends, and I'd even adopt a kitten from her when a feral cat gave birth on the property. I had my things in storage for about two years, and in that time, referred another couple of friends and clients, all of whom had positive experiences as well. Several years later I needed a storage unit again and didn't even look anywhere else. Shari was still there, and was as nice as ever, and as my storage needs changed she allowed me to downsize with no problems at all. (I'm the kind of person who visits the storage unit often to get this or that change out items, so I was there about once a month on average over the course of my rental.) All-in-all, my friends and I used this place for about thirteen years total, and I just moved the last of my things out last weekend. Shari died a few weeks ago, and Nate became the manager when Sherrie could no longer work full time. Nate is also a great guy who made sure everyone was notified when Shari passed away, and he continues to keep the attitude of great customer service that Shari had for years. Also, they have a special temperature control system that regulates all of the different aspects of the climate, so that humidity and temperature are consistently perfect. I've been there at all times of year in all sorts of weather, and it's always the same. I stored some silver antiques that didn't tarnish, lots of wood furniture that didn't warp, metals that didn't rust, candles that didn't melt, etc. Plus, nothing got that "stale storage unit" smell that I've experienced with other places. In all of my years there, nothing ever got dusty, I never saw a single bug, and I met lots of other people who have their things stored there. Every February I'd get into neat conversations with people from all over the world who use the place to store their gem show booths and cases every year, or people who had their holiday decorations stored there for twenty or more years, so I'm obviously not the only one happy with the place. When I closed my unit down last weekend, I asked Nate if he needed any testimonials, and he suggested checking Yelp. Well, I'm glad I did. They certainly deserve a good review.

I used this storage facility from June 2017- December 2017. The prices are very reasonable and the…read morefacility is extremely clean. Nate and Paula provide outstanding customer service. I am sad to leave my unit but if I ever need another storage unit in the future this will be the first place I go.

Interactions with live people who are on-site is meaningful to me. Andrew, the manager at the…read moreTanque Verde Tucson facility, receives a 5* for being attentive (he opened the door when I didn't get through in time and it closed on the cart), showed me my unit (super clean), and even came by to make sure all screws were in tight around the frame (which made me feel my unit was secure). He is polite and makes you feel a guest. I've not experienced such hospitality at other storage facilities. My move-in was seamless. Thank you, Andrew.

What a gem of a storage facility. Conveniently located. Alex the property manager is a wonderful…read moreand helpful person. He showed us a number of units which made our decision easier. Pricing is excellent, the grounds and storage spaces are super clean. Thank you

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

They used to be great. Locally owned with great staff. Now they're just another corporate owned…read morestorage space that jacks up the rates every month knowing how much of a pain it is for you to move. I was there near closing time a couple of times and saw what was certainly people going to units to sleep for the night. The staff is not honest anymore. Moved all my stuff to another corporate storage place and am happy to be done with them. If you're going to pay high rates you might as well be in a place that's modern, professional and not mouse infested. It's sad to see what happens you don't have local ownership any more.

I couldn't be happier with my choice to use extra space storage. I have full confidence in the…read moresecurity of my belongings stored there. Everything is maintained and clean, and the on-site staff is caring and helpful.

Manager is helpful and very courteous. Made it as simple as possible. Only here for a few days and…read morenothing to worry about.

I think this is a great place to store your things. Like an extension of a home garage! Lisa and…read moreall staff I have ever had the pleasure of speaking with are kind, helpful and knowledgeable. Highly recommend!

Came in 30 min before close Rudy was kind enough to help me get my unit situated and ensure I have…read moreenough space for everything before paying! 10/10 would recommend

RecNation is my third and by far best RV Storage solution in Tucson. The facility is clean, secure…read moreand easily accessible. The availability of 110 VAC power to keep my batteries charged is fantastic.

Please let upper management know that I received a phone call from the Tucson Site Manager to…read moreresolve an identified issue. I was totally impressed with his professionalism and kindness in dealing with a concern about the placement of my RV. I will make an adjustment at my earliest convenience. I am very happy with all that RecNation offers at this location. Thank you, Gary McGrew

I've never used professional, full-service movers in the past. Now, AAA Soto's Moving & Storage has…read morespoiled me for the future. From the jump, they were responsive, gave me an actionable quote, and maintained communication until the day of the move. I sent a list of what was being moved to make things easier. On the morning of the move, they arrived with two movers, father and son, and a third was on their way. However, when Robert saw the quantity of the move, he cancelled the third mover. To me, that's integrity. He could've easily had the other mover show up, maintain the original (higher) quote, and I would've been none the wiser. They were efficient, friendly, quick, and most importantly, all of the items arrived exactly the way they picked them up. On top of that, we have a duo adjustable bed that they expertly took apart, wrapped, unwrapped and reassembled just the same. Last, they were able to put our furniture exactly where we wanted it. They finished in half the time that was originally quoted. Therefore, I highly recommend AAA Soto Moving and Storage. If we move again, they've got the job.

The two-person team did a great job, were polite, followed directions, wrapped everything well,…read moremoved slow enough to not damage anything, and move a 1-bedroom about 15 mins away with an elevator on one side within less than 4 hours! I could not ask for better folks on this stressful move, great job team!

The truck rental service here has declined to the point that I'm writing this review. For many…read moreyears I rented U-Haul trucks from this location and never had any issues until last week. They issued me a truck and the contract showed fuel at "F". When I got into the truck the needle of the gas gauge was a little below the F and I thought nothing of it. I drove the truck 20 miles and on the way back I refilled the tank with 2.1 gallons of gas, the gauge was showing the same reading as when I left. When I parked the truck the attendant was busy and told me he would email my receipt. I thought no problem, it was moving day and I was in a hurry. The emailed receipt showed a $13 charge for refueling--WTF?. So I stopped by and went to the sales counter to ask about it. The same guy who was nonchalant about it yesterday now claimed he goes strictly by what's shown on the contract paperwork, and the needle on the gauge wasn't at "F". He claimed that he had to put two gallons of gas in the truck (a total of four with the two I had already put in) to get the gauge to full. I called BS on this, he was trying to claim the truck only got 5 MPG which is nonsense, so we both went out to the truck to look at the gauge. It was still reading less than F and when I called him out, he tried to claim that he did me a favor because he could have put 2-3 more gallons in it! The guy is a liar and a petty thief. They robbed me of $13 and lost me as a customer. Hey Rita Ranch Self Storage, don't spend it all in one place.

I rented a truck for one day and the guy at the counter told me that I needed to return the truck…read morethe same time on Sunday (9:30 am) or I will be charged another day. I tried to return the truck the same day and they were closed. The guy working there, who lives upstairs, came down and told me that I can leave the truck, but then told me there is no after hours drop off because of abuse. So, I drove home and returned at 9:15 am on Sunday to find out that they don't open until 10am. I noticed a sign on the front window that had a checklist for after hours drop offs and there was a drop box for keys. So he lied to me too. The truck had more gas than when I rented it. They charged me for 2 days, then they charged me 2 other times after that, in addition to what I already paid, which made me overdraft and receive over draft fees. When my wife went to the place to resolve the issue, they told her that they couldn't help her. I do not want to short anyone, but I do not want to pay what I did not receive. I used the truck for one day and now they are making me pay for 2? Or 3?? They advertise $29 a day and I somehow accrued almost $220 for a half day. I will never step foot in this place again.

my move from one town to another was a nightmare. right up to the point I arrived at Cubesmart…read more Krystal was so helpful! the only thing about my move was my visit with Krystal. she was polite, caring, extremely helpful and really made the end of a very horrible day very right. as I walked in I received a phone call that one of the trucks with all my belongs broke down. I was almost in tears when Krystal said hello. from there my day instantly got better. with the delay the trucks were running late and were not going to make it to unload the first truck before gates closed. Krystal was kind enough to let us in with the late truck and I was able to get my stuff stored safely off truck one. Krystal was amazing. she went very far out of her way, above and beyond the call of duty, and put a bright spot in my nightmare of a move. her professional manner, kind words of understanding and caring were exactly what I needed to get through this nightmare of a move. Krystal thank you so much. we will only be using CubeSmart from now on for our storage needs thanks to you. I owe you my sanity today.

My car overheated and broke down, so I pulled into CubeSmart Storage, worried they might ask me to…read moreleave since it's private property. However, to my surprise, the opposite happened. I was greeted by a very kind lady, whose name I regret not getting. Instead of asking me to leave, she showed genuine concern and asked if my boyfriend and I were okay. Her kindness was especially touching, as I was already having a terrible day. Encounters like this remind me that some people are truly a blessing in this world. Since I needed to leave my car to go to AutoZone for parts, she very graciously let me keep it there and politely asked that it be moved before Morning . What an amazing experience! Their customer service is exceptional, even though I'm not a customer. I truly love companies like this.