Buyer beware. The offer 50% off the first 2 months rent on their website, NOT true. They…read morecontinued to bill my credit card the full amount. Called the Manager, Tim Marksberry at the Tucson facility on Vail Road with absolutely no resolution. He claimed I needed to move out of the space before he could apply a credit to my account. Then after we moved out, he claims he needed to run this by Jill in accounting who was on the East Coast and was having trouble getting a hold of her. Weeks past with no resolution. Finally, I had to dispute the recurring charge on my credit card. Horrible experience. Oh did I mention, their power is not stable. Don't count on having your RV with electrical connectivity. They turn it off.

Beware... they will up your rental fee and prepare for rats in your unit. I had several rat nests…read moreand rat damage to many items. The web price is to get you moved in then they jack the rates. The current web price is $90 for 10x11 but they just raised my rental fee to $149 for the exact same unit. That's over 60% more. I guess they think they have you hostage and can charge whatever. I moved to a new storage facility, much better price and condition there.

So far so good. We moved some things in to a unit in October and have been pleased. The fixed up…read moreour unit before we moved in. They had a few issues with the gate not closing but it has been resolved. Overall we are pleased.

My sister and I dealt with Anytime Storage at a very stressful time in our lives -- when our mother…read moredied. They were very helpful and as flexible as we needed them to be to meet our needs. The facility was always clean, and I never doubted the safety of my mother's belongings or my own safety on my visits to the storage unit. I would recommend this location to anyone who needs storage. They also rent U-Hauls, which would have been handy to know ahead of time!

Yaaaay! I needed a place to store something temporarily, and these people delivered! The units are…read moregated off, under constant video surveillance, and they even have someone living on the premesis! Talk about secure, huh? Added bonus, they have one of those mini-post offices inside, too. This makes all the correspondence I have to deal soooo much easier now that I don't have to drive AT ALL out of my way to get mail stuff out and buy stamps. Add in a super-friendly staff, and what's not to love about this place?

If you've got stuff to store in SE Tucson, this is the place. Great prices and friendliest staff…read moreever! Misty and Kim wrote the book on customer satisfaction!

I don't believe anybody should store anything a value with this company I have had my $40,000…read moreside-by-side stolen from their facility and they didn't even know a whole section of fence was tore down for three days. I have paid my rent. They have so-called accidentally booted. My trailer cost me my trip because they couldn't take it off for three days. Then lo and behold the following month they did it again put a boot on my trailer and messed up my trip each time they were paid. They have no one on site or even patrolling the site. That's why it took three days for them to figure out my stuff got stolen. I would not recommend anybody store anything a value at this place. It's more of a hassle than anything and on top of that, they're more expensive than most. And don't give them your credit card information they'll make charges without your permission.

RecNation is my third and by far best RV Storage solution in Tucson. The facility is clean, secure…read moreand easily accessible. The availability of 110 VAC power to keep my batteries charged is fantastic.

Byron was terrific . Very personable but also professional when we caught him filling in on Bob the…read moreresident managers day off. This facility is clean and things seem to really be done right .

An excellent place to store your household goods! The facility is clean and secure, and the…read moremanagement team is knowledgeable and friendly.

We had a wonderful experience from beginning to end here, and it is clear that the management takes…read moreenormous pride in providing the best experience--professional, thorough, friendly. Keep your dollars in the local economy by supporting these wonderful mom-and-pop operations who know the meaning of integrity. . Highly recommended!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

I loved the dog wash station! It was so convenient and easy to use! It was super clean and only…read moretook 10 minutes to wash my dog!

Nice looking car wash, but does not accept debit or credit cards, even though they offer itread more

I have been a customer of A Family Storage since the beginning of 2020, as I recall. There have…read morebeen a few rate increases over the years but the last one is the worst one. I am 66 years old and on a fixed income. I had called a few months ago to see what could be done about my rate going up to $120 a month and the lady that I talked to gave me some discounts to bring it down to $85.85 for the month of June, 2025. My payment is now $111.35. Why did it go back up?

Highly recommend A Family. Excellent customer service Especially on Valencia with Comfort.read more