The truck rental service here has declined to the point that I'm writing this review. For many…read moreyears I rented U-Haul trucks from this location and never had any issues until last week. They issued me a truck and the contract showed fuel at "F". When I got into the truck the needle of the gas gauge was a little below the F and I thought nothing of it. I drove the truck 20 miles and on the way back I refilled the tank with 2.1 gallons of gas, the gauge was showing the same reading as when I left. When I parked the truck the attendant was busy and told me he would email my receipt. I thought no problem, it was moving day and I was in a hurry. The emailed receipt showed a $13 charge for refueling--WTF?. So I stopped by and went to the sales counter to ask about it. The same guy who was nonchalant about it yesterday now claimed he goes strictly by what's shown on the contract paperwork, and the needle on the gauge wasn't at "F". He claimed that he had to put two gallons of gas in the truck (a total of four with the two I had already put in) to get the gauge to full. I called BS on this, he was trying to claim the truck only got 5 MPG which is nonsense, so we both went out to the truck to look at the gauge. It was still reading less than F and when I called him out, he tried to claim that he did me a favor because he could have put 2-3 more gallons in it! The guy is a liar and a petty thief. They robbed me of $13 and lost me as a customer. Hey Rita Ranch Self Storage, don't spend it all in one place.

I rented a truck for one day and the guy at the counter told me that I needed to return the truck…read morethe same time on Sunday (9:30 am) or I will be charged another day. I tried to return the truck the same day and they were closed. The guy working there, who lives upstairs, came down and told me that I can leave the truck, but then told me there is no after hours drop off because of abuse. So, I drove home and returned at 9:15 am on Sunday to find out that they don't open until 10am. I noticed a sign on the front window that had a checklist for after hours drop offs and there was a drop box for keys. So he lied to me too. The truck had more gas than when I rented it. They charged me for 2 days, then they charged me 2 other times after that, in addition to what I already paid, which made me overdraft and receive over draft fees. When my wife went to the place to resolve the issue, they told her that they couldn't help her. I do not want to short anyone, but I do not want to pay what I did not receive. I used the truck for one day and now they are making me pay for 2? Or 3?? They advertise $29 a day and I somehow accrued almost $220 for a half day. I will never step foot in this place again.

Super nice! I spoke to Barbara and they keep the temperature between 70 (summer) and 74 (winter). I…read morewas quoted $127.84 with tax for 5x10 (not available in March 2026) and $197.95/mo for a 10x10, which is available. More than I can spend, but a great option for people who need a very tight range on temperature, especially for artwork, etc. Seems to be exceptionally well managed, with excellent customer service.

Great to work with, friendly Management, clean facility, well run. Will definitely use again.read more

I rented three units at this location and emptied out the last one two weeks ago. I sent the…read morepictures that they asked for and I never heard back from them. Called today because its the end of the month and that's when they told me that I needed to take a picture differently, which was a bit difficult because there was a downspout in front of the Number. The problem was not the request. It was the delivery of Judy. She refused to answer any of my questions, she refused to let me know what pictures I did send that were incorrect and everything just escalated from there. I would recommend that you to speak to Maria if you want to rent, Ina is the grounds keeper whom inspects and cleans out if needed when you begin your rent, she is absolutely fantastic and helpful!! Judy is horrible and rude and not nice AT ALL. Stay away from her.

So far so good. We moved some things in to a unit in October and have been pleased. The fixed up…read moreour unit before we moved in. They had a few issues with the gate not closing but it has been resolved. Overall we are pleased.

RecNation is my third and by far best RV Storage solution in Tucson. The facility is clean, secure…read moreand easily accessible. The availability of 110 VAC power to keep my batteries charged is fantastic.

Please let upper management know that I received a phone call from the Tucson Site Manager to…read moreresolve an identified issue. I was totally impressed with his professionalism and kindness in dealing with a concern about the placement of my RV. I will make an adjustment at my earliest convenience. I am very happy with all that RecNation offers at this location. Thank you, Gary McGrew

My family has used AAA Soto for years for a reason. They are great at what they do. Very…read moreprofessional and courteous and they go the extra mile for their clients. Highly recommend for all moving needs.

This is the sixth or seventh time I have used AAA Soto's Moving &Storage. Incredible! They moved my…read moreson from two different homes to an apartment in 2 and a half hours. They are so careful with all the belongings and furniture. The price was so reasonable for the excellent quality of service. Thank you to AAA Soto's Moving Company!

Yaaaay! I needed a place to store something temporarily, and these people delivered! The units are…read moregated off, under constant video surveillance, and they even have someone living on the premesis! Talk about secure, huh? Added bonus, they have one of those mini-post offices inside, too. This makes all the correspondence I have to deal soooo much easier now that I don't have to drive AT ALL out of my way to get mail stuff out and buy stamps. Add in a super-friendly staff, and what's not to love about this place?

If you've got stuff to store in SE Tucson, this is the place. Great prices and friendliest staff…read moreever! Misty and Kim wrote the book on customer satisfaction!

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

They used to be great. Locally owned with great staff. Now they're just another corporate owned…read morestorage space that jacks up the rates every month knowing how much of a pain it is for you to move. I was there near closing time a couple of times and saw what was certainly people going to units to sleep for the night. The staff is not honest anymore. Moved all my stuff to another corporate storage place and am happy to be done with them. If you're going to pay high rates you might as well be in a place that's modern, professional and not mouse infested. It's sad to see what happens you don't have local ownership any more.

Byron was terrific . Very personable but also professional when we caught him filling in on Bob the…read moreresident managers day off. This facility is clean and things seem to really be done right .

An excellent place to store your household goods! The facility is clean and secure, and the…read moremanagement team is knowledgeable and friendly.