First of all I would like to say the staff ( Rebecca and Amanda) were some of the nicest and most…read morehelpful individuals we have ever met. Speaking of the price of the storage units were very fair and the area inside and out was very clean. I highly recommend this storage facility to anyone1 looking for great prices and costumer service. Thank you very much from Houston, TX.. Brandon and Maria!!!!!

Great experience overall ! The facility was clean, secure and well-maintained, and I felt my items…read morewere safe. The staff was friendly and answered all my questions(ask for Vicki). Move-in and move-out were simple, and access hours were convenient. Highly recommend.

Public Storage in Midtown Tucson is in a convenient location with easy access. It's advertised as…read moreair-conditioned or temperature-controlled, though I'm not completely sure how consistent the temperature stays during the summer. They do have carts available but they are not always available. The bathrooms near the office were always clean and tidy. The employees have all been really nice, helpful, and easy to work with, which makes the process smoother. The biggest downside, and this seems common with storage facilities, is the pricing. It's not just a gradual increase over time. The rate increases happen every couple of months, and they add up quickly. What starts out as something like $200 can climb to nearly $400 before you realize it. Once your belongings are already stored, it's not easy to move everything out right away, so many people end up staying longer than planned and paying much more than expected. Overall, it's a convenient location with friendly staff, but it's important to factor in the frequency and size of the rate increases if you plan to store items long term.

I love the location & Cas was amazing with great energy! Really easy to get my unit and looking…read moreforward to having my items safe !

By far the worst storage place I've ever had ! I've had for 3 months , maybe been there 3 times in…read morethat whole time and today I was locked out of my unit and told I had to leave the property because I had my dog with me and all of a sudden it's in my lease that my baby chihuahua who is a very very obedient, well trained service animal that you can't even tell he's with me ever cuz he's so quiet and well behaved and so small . So in order to get into my storage i had to leave my dog in the car or have someone leave work to come get him for an hour which also means he would be away from me and not able to do his job, leaving me at risk medically. Mind you I signed my lease while I had both my dogs with me not just the one and they had treats in the office for the dogs and gave me a bag when I asked for so I could pick up the poop cuz I left my bags in my truck. So how does a lease I signed then all of a sudden change without my knowledge, forcing them to be so rude with me and my surface animal to the point where they locked me out of my paid storage till I follow rules in my lease.... Unbelievable! Than tell me I can not be there longer than 2 hours and once the hour and a half mark passes(90minutes) - the employee was then at my storage door telling me to start packing up that I needed to get out of there. It was time to go and then would come back every 10 minutes to make sure I was ready to leave at the exact two hour mark - 120minutes to unload a huge house I just moved out of - impossible! How to keep my U-Haul another day pay the extra money cause I was not allowed to be there longer than two hours. And two wrap everything up with a cherry on top. My unit completely flooded when it rained today to the point where everything in my storage that was on the floor was soaked ruined or has to be washed, cleaned or thrown away cuz there was so much rain very quickly ! They had to have known that it was going to flood like that ! It was not their first day of that location that had ever rained. They have been there for years. Knowing that exact unit had to flood like that frequently and still sold to me .

They used to be great. Locally owned with great staff. Now they're just another corporate owned…read morestorage space that jacks up the rates every month knowing how much of a pain it is for you to move. I was there near closing time a couple of times and saw what was certainly people going to units to sleep for the night. The staff is not honest anymore. Moved all my stuff to another corporate storage place and am happy to be done with them. If you're going to pay high rates you might as well be in a place that's modern, professional and not mouse infested. It's sad to see what happens you don't have local ownership any more.

Very quickly replying and providing very good information about the property and what they have…read moreavailable. Booking a space today!

This place was very helpful when we where in a pinch to help our parents move from their home to an…read moreapartment. Georgia was so helpful and made sure everything was clear when there was a snag in our time line. I appreciate the staff for being so helpful with great customer service.

Picked them off of reviews on yelp. Very nice place and Margaret was super friendly and helpful!…read moreHappy we chose them!

I stored my stuff here for about 2 years. I never had a problem with them. Always very friendly…read more Great communication. I think I was late on a payment one time and they had put a red lock on my unit, no problems getting it off. You need your code to get in and out so don't lose your code.... No problems with them helping me out when I lost my code . They were amazing. I also needed receipts and stuff for court and again no problems. Great place

If you are planning to use this place for an extended period, look elsewhere. I've been with them…read morefor 10 years and they have raised my rent 8 times. When I recently questioned this last increase, they didn't respond!!! Typical.

Would give it a zero if I could. We started renting for the RV dumps but they removed that with no…read morewarning. They keep raising prices for our small unit originally the price was $35-40 it's now $70 it's only been a year and a half. Ours was broken into and stuff was taken and the police were not called. Then when we went to look at what was taken they said to call insurance. We decided to end our lease and they still had the audacity to charge $83 to move out. This place is not secure and I would recommend looking elsewhere.

Nothing is what it appears. Highly expensive. Inconvenient hours and lack of accountability for…read moreaccounting errors and mistreatment of tenants. We always pay on time. We will leave this business when we return from our travels. Unprofessional and inexperienced office manager whom the owner thinks is fabulous. I wonder if their related? If you read carefully, most all the great reviews are from over 2 years ago. Laura was the office manager then and was irreplaceable.

This place has been awesome! I don't usually write reviews, but I felt this time I needed to! You…read morewill not be disappointed if you decide to store your items here. Joseph, an employee at silverbell storage, was so accommodating, professional, and polite. I really appreciate the customer care, security provided, and cleanliness of the property. You are in good hands!

One star. Our unit was broke into and the only cameras are at the entrance so they don't monitor…read morethe units. Only the office gate!!! The criminals took everything! And used a makeshift lock after they took ours. And it's the ones that CubeSmart gives. I'm so disappointed in their lack of security or even care when I told her ! All she said was file police report and call the insurance. DONT. RENT. here.

I think it might be a rarity to find someone as nice a Kim, the manager at the 7070 E. Speedway…read morelocation, in any job let alone interacting with the public at a storage unit. She was friendly and helpful and came up with a solution for our storage unit challenges that was beyond wonderful. I cannot state enough how caring, thoughtful and solution focused she was. We are happy customers.