We have been a couple of places but this one is awesome! Timothy, the manager, keeps it…read moreimmaculate, washed, waxed and pest free. He also is so nice and sweet to work with! We are down here only in winter so we have been customers for several years and keep a lot of stuff we care about in storage. There has never been a problem. The company keeps making price increases, some pretty extreme, and recently Timothy helped us identify a couple of discounts we qualified for. That definitely has helped keep us here.

Alway a pleasure doing business with this group. The…read morefacility is clean and for once. I've walked into a place where the elevator actually works ALL the time - No offense to other companies!P lus the service is way better than UHaul Thanks Tim!

Access was as described and I liked that I had my unit and access code on the app in my phone. My…read moreunit was fine with easy drive up access, no AC but I didn't sign up for it. Been renting the unit for a year or two. 10'x10' unit started off paying around $80 including insurance they require. About two years later, they raised the fee twice and I'm now paying $135/mo. The first raise, they said they were making updates to units. They added new locks to the doors for added security. From office staff was nice when I did interact with them. Not a bad place to rent from, just not happy about how much the monthly cost increased. Moving my stuff to a storage place closer to my house and cheaper, although I'm sure the new place will raise their fees as well.

They really don't maintain their facilities very well and they increase the rent quite oftenread more

Fantastic customer service by JP at the front desk. Move in couldn't have been smoother. It's a…read moregreat feeling knowing there is helpful staff on hand for anything that may come up.

Check your units! Theft is an issue. LOCKS ARE BEING BROKEN AND CHANGED…read more Tens of thousands of dollars of personal property was stolen, the property manager was more worried about a bad review than pulling video footage. More details to come hopefully! At the store level, public storage does not care. Hopefully corporate will.... Has anyone else had issues with theft?

We just love PJ was extremely helpful and Friendly. If you…read morelooking for a new storage in the Richmond Rosenberg area stop by iStorage.

Horrible people & horrible service don't go there Not…read morefriendly no one there don't answer the phones

This place is AMAZING!!! I booked online because I needed a place to store my stuff for one month…read moreprior to moving out of my current home into my new home. OMG!! I can not rave enough about this place. The day I went in to pick up my lock/key and finalize my contract, the lady at the front desk (I forgot her name) was so kind, sweet, and so nice!! She showed me how to use the lock that they provide and walk me around to show me how everything works, access etc. You just have to return their lock upon departure- no charge!. This place is spanking NEW, CLEAN, and all units are A/C!! There's plenty of openings to enter to your unit.. whichever entry is closest to yours and she showed me which would be for mine to make it easier for me. Let me tell you.. the process of moving in/moving out of my current home, the stress and hours of endless packing for weeks.. and actual moving on a HOT day, this place made it so effortless that I actually enjoyed this part of the moving process most! We picked UPLIFT because it's close to our current home and it's a quick 5 mins to get to our unit to and from and pricing was very reasonable, hours of entry access reasonable. This was by far the BEST and EASIEST part of my move- taking the stress out of it. I know I only need the unit for one month.. but if I was to need it longer.. it definitely would be my choice long term. This storage facility is clean and the service is impeccable.. and an added plus.. they provide dollies to help you put your stuff to load to your unit so you can push your boxes to your unit if you don't have one.. (shared with others) OMG what a life saver.. it made our move in so easy and effortlessly.. I have to give kudos to management/owner/staff here as I remember the days of moving into a storage unit for my daughter's college summers on end and it was painful! This i would do again in a heartbeat!! GREAT JOB UPLIFT!! You won my vote and NO, nobody asked me to write this review but I have to give credit when/where it's DUE! don't hesitate to rent here if you are looking for a storage unit! prices are great, there are move in deals online, and you can't beat the newness and the customer service staff!! and who doesn't love a newly built place?! :-)

This has been the worse experience I have ever had! If I could give it a zero I would. I have been…read moreout of work since March but have managed to keep paying my storage before it has gone into auction. 8/26/25 Tamara told me I had until 9/18 to pay. Then 9/15 I get a call from Sarah saying it will be auctioned on 9/18, I told her I couldn't pay until 9/19 when I get paid. She said if it's auctioned Thursday I could pay that morning of 9/19 before whomever won the auction comes in to pay. I got a call from Sarah 9/18 saying it had been auctioned, and she can call to see when the person was going to come get my stuff so I can pay before they come. She never called back so I called her back and she said the person wouldn't answer and had already came and got my storage. I'm so pissed at this point! I was trying to borrow the money so I could pay, all this caught me off guard! And they have the nerve to think I'm going to pay the difference! Pay the difference for what! they kiss my black ssa! ATP this business is over! I could've been let this storage go if this was the case! Please do not use this company! This was so unfair!

Sarah was so much help! She took me on a tour of the property and even showed me where the security…read morecameras were placed. Both gates were closed and working properly when I was there. The monthly price for my 10 x 20 was cheaper than Public storage.

Alta in Richmond, TX is the best…read more She is very empathetic to helping with your needs in a time when you need a true professional most!

Your price will double if you use an internet promotion! And they say they notify you by mail with…read morea spam looking flyer! Do not use this storage facility long term!