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    CubeSmart Self Storage

    3.8 (8 reviews)
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    Updated 1 month ago

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    Photo of J A.
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    2 months ago

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    4 months ago

    great professional people rent us a office all perfect clean wonderful all work perfect all explained well

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    2 years ago

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    4 years ago

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    7 years ago

    Bathrooms are disgusting never cleaned. I have only seen the bathrooms cleaned one day over a month ago. Unbelievable.

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    Dan A.

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    8 years ago

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    Tom L.

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    9 years ago

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    12 years ago

    Got a free month special, only paid a small fee. The management team was very polite and helpful. Strongly recommended!

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    Public Storage

    Public Storage

    (15 reviews)

    I've used self storage units off and on for about 25 years. This is my favorite storage facility of…read morethem all. I had a unit here at this Grand Parkway location for nearly two years. I emptied it out a couple weeks ago (moved) and closed it but decided I wanted to get a much smaller unit for my needs, close to my new neighborhood much closer to Houston. After visiting three locations I was convinced that I was spoiled by my recent location. The other places had gates, with you having to get out of your car to put in your security code. Then driving around to find your building. No carts available. Sensor lights that wouldn't stay on after a minute, leaving you looking at your space in a very dim environment. And these were just a few examples of my disappointments. After experiencing those other public storage facilities, I went straight back "home" to the Grand Parkway location for my smaller unit. I would rather drive almost thirty minutes to use my home storage facility. There is no gate. You pull right up to the loading door. This place has one giant building with one entrance and with five floors. There are about five large flat carts to haul your stuff to your unit by warehouse elevator. You enter your code once in the elevator which will only take you to your floor once signed in. No code needed to exit. It's so easy to dump a handful of boxes or seasonal items. I'm in and out in a matter of minutes. With my disability, I would never have been able to deal with those other location's situations without a bunch of frustration. And there's always excellent customer service (lately in masks). My recent experience was with Mary. She was wonderful and even found my new unit a few doors down from my daughter's unit. (I brought her over shortly after I found this place. She was so happy from the extreme upgrade for less money!) All this to say I highly recommend this Public Storage location!

    If I could give this place zero stars I would. I've had a very frustrating experience with Public…read moreStorage, and at this point I am expecting corporate to step in and resolve this promptly & properly. On April 2, I made a manual payment of $53 after being told autopay did not go through. On April 6, I made a few calls to the property however, no one answered. I went in person to confirm the payment was received. The manager, JP, told me everything was processed and my account was fine. Now on April 15, I'm being told that same payment was returned for "insufficient funds" and I suddenly owe nearly $100 in fees. This is inaccurate. I had over $300 in my account at the time, so there is no valid reason the payment should have been returned. If there's proof needed I do have bank statements proving there is no reason the full payment shouldn't have been taken out of my account. What makes this worse is the lack of communication: * Calls go unanswered * Voicemails are not returned * No one follows up unless corporate is contacted * In-person, no real solution is offered I have been proactive every step of the way--making the payment, calling to confirm, verifying it in person, and trying to get answers. Despite that, I'm being charged fees for an issue that is not my fault. At a minimum, all late and additional fees should be waived, yet JP says he's unable to unable or unwilling..... despite proof of funds at that time he was not at all understanding and gave a generic we're sorry you feel that way. I'm sorry you don't like your job sir! Given the inconvenience, misinformation, and time I've had to spend resolving this, I also expect appropriate accommodation, such as a rental credit.i This situation reflects a serious lack of accountability and customer service. I would strongly encourage corporate to review this location's management and processes.

    UpLift Self Storage

    UpLift Self Storage

    (1 review)

    This place is AMAZING!!! I booked online because I needed a place to store my stuff for one month…read moreprior to moving out of my current home into my new home. OMG!! I can not rave enough about this place. The day I went in to pick up my lock/key and finalize my contract, the lady at the front desk (I forgot her name) was so kind, sweet, and so nice!! She showed me how to use the lock that they provide and walk me around to show me how everything works, access etc. You just have to return their lock upon departure- no charge!. This place is spanking NEW, CLEAN, and all units are A/C!! There's plenty of openings to enter to your unit.. whichever entry is closest to yours and she showed me which would be for mine to make it easier for me. Let me tell you.. the process of moving in/moving out of my current home, the stress and hours of endless packing for weeks.. and actual moving on a HOT day, this place made it so effortless that I actually enjoyed this part of the moving process most! We picked UPLIFT because it's close to our current home and it's a quick 5 mins to get to our unit to and from and pricing was very reasonable, hours of entry access reasonable. This was by far the BEST and EASIEST part of my move- taking the stress out of it. I know I only need the unit for one month.. but if I was to need it longer.. it definitely would be my choice long term. This storage facility is clean and the service is impeccable.. and an added plus.. they provide dollies to help you put your stuff to load to your unit so you can push your boxes to your unit if you don't have one.. (shared with others) OMG what a life saver.. it made our move in so easy and effortlessly.. I have to give kudos to management/owner/staff here as I remember the days of moving into a storage unit for my daughter's college summers on end and it was painful! This i would do again in a heartbeat!! GREAT JOB UPLIFT!! You won my vote and NO, nobody asked me to write this review but I have to give credit when/where it's DUE! don't hesitate to rent here if you are looking for a storage unit! prices are great, there are move in deals online, and you can't beat the newness and the customer service staff!! and who doesn't love a newly built place?! :-)

    CubeSmart Self Storage - selfstorage - Updated May 2026

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