This has been the worse experience I have ever had! If I could give it a zero I would. I have been out of work since March but have managed to keep paying my storage before it has gone into auction. 8/26/25 Tamara told me I had until 9/18 to pay. Then 9/15 I get a call from Sarah saying it will be auctioned on 9/18, I told her I couldn't pay until 9/19 when I get paid. She said if it's auctioned Thursday I could pay that morning of 9/19 before whomever won the auction comes in to pay. I got a call from Sarah 9/18 saying it had been auctioned, and she can call to see when the person was going to come get my stuff so I can pay before they come. She never called back so I called her back and she said the person wouldn't answer and had already came and got my storage. I'm so pissed at this point! I was trying to borrow the money so I could pay, all this caught me off guard! And they have the nerve to think I'm going to pay the difference! Pay the difference for what! they kiss my black ssa! ATP this business is over! I could've been let this storage go if this was the case! Please do not use this company! This was so unfair! read more