Of I could give zero stars I would. Thru moved us in and everything was great. We had one month…read morefree upon moving in. After a few months the amount doubled. No warning no nothing. The woman who worked there harassed my kids when going to the unit. They gave it on tape. They had us pay the rent and then she warned to call the police every time they come to the unit. No Reason for it other than them asking why she was tripping. the man that works in the office was nice and had common sense. They need to get rid of that lady and maybe they will get better. Even other customers stopped my kids when leaving to tell them she is like that with everyone and told them times to go when they can avoid her. Smh. I am speaking with lawyers now to get my money back they didn't refund for a month we we not there. You have been warned.

Customer Service is amazing and helpful. Matt helped me from my first experience and guide me with…read morethe best way to improve my move.

Access was as described and I liked that I had my unit and access code on the app in my phone. My…read moreunit was fine with easy drive up access, no AC but I didn't sign up for it. Been renting the unit for a year or two. 10'x10' unit started off paying around $80 including insurance they require. About two years later, they raised the fee twice and I'm now paying $135/mo. The first raise, they said they were making updates to units. They added new locks to the doors for added security. From office staff was nice when I did interact with them. Not a bad place to rent from, just not happy about how much the monthly cost increased. Moving my stuff to a storage place closer to my house and cheaper, although I'm sure the new place will raise their fees as well.

They really don't maintain their facilities very well and they increase the rent quite oftenread more

Moving? I know so daunting! After living in a place for almost a decade, I found myself needing to…read moremove, and like always you realize you have way more stuff than you care to admit!! A friend recommended I try Morningstar Storage, so I decided to give them a chance. When I got there I was welcomed by Ashanti, who poor thing was about to take her lunch! Had I not been in such a hurry I would have come back at a later time, but I truly needed to unload my car! She was so gracious about the inconvenience, and took real good care of me! Showed me a few options for different sizes so I could the right one! Walked me through the rates that happened to be great as they currently have specials on all of their units! She got me all signed up, and out the door in record time! I even offered to get her her lunch for cutting into her lunch time and even though she declined I appreciate how efficient she was! I highly recommend, this storage facility, they are climate controlled and offer insurance! Keep in mind you do need to pay for admin fess and potentially a lock, so don't get sticker shocked on your first months rent! It should be a one time thing so don't worry! You have 24/7 access as they provide gate codes for you! Go pay Ashanti a visit and get yourself a nice clean storage unit!

Do not rent here. They charge close to a $100 for smaller units and on top of that they claim there…read moreare carts by the elevators which is only three and whenever I stop by the there is not one cart in sight. Why am I giving them money just to not be able to move my things. Ridiculous to have units but not have carts. How are people supposed to move their items without getting a back injury or breaking a sweat. Last time I was here I spent 15 minutes just walking around trying to find a cart on the property. I also witnessed another couple trying to find one as well. We both ended up leaving frustrated.

The lady that works here by the name of Christine is amazing. Very friendly and helpful…read more I've been using the storage facility for three years. They have cameras and gated access. Climate control works and I never feel unsafe going here even at night knowing that I'm on camera and everything is gated. They have several different size units from ones you can fit RVs inside to the small ones with offices where you can run your small business they also have climate controlled and not climate controlled to meet your needs when I found them. They were the best price in the area and I randomly check to make sure that I'm not missing a deal somewhere else and they still continue to beat everyone in the area.

False Advertising advertises 10X10 for 75 only to find out…read morethey are over 100 Staff was very kind and took me to see the unit. it looked decent wood floors shed condition elevated about 6 inches

I flooded during Harvey. So live with a friend and sometimes saved items here. Had a break in. And…read morethe manager was awesome and helped with my homeowners insurance and the insurance from them. This is a great location

My experience signing in and renting a unit was easy, stressless and actually fun. The property…read moremanager was a delight to deal with. She explained everything completely and pleasantly. The facility was clean and orderly. The storage unit itself was very neat and clean. The prices are reasonable and I know personally it does not flood ( good thing to know ). There is an electronic registration Kiosk outside for 24hr service and you can actually get your unit and a lock. Just FYI, you will need to come back to do the physical paperwork though.

Family owned and operated! Growing up my parents always patronized family owned businesses! Found…read moretheir business in the local monthly Pecan Grove magazine! It's a large facility, kept clean, world class customer service and they always have fresh baked cookies and coffee! Yum! Don't forget to tell them..."Tiffani with an i sent you!" You won't be disappointed TRUST ME! ;P

Love the folks at All Star Storage! Really nice people, clean facilities, and reasonable prices!…read more I would definitely recommend them if you need storage space.

The Representative was very kind and informative. She really put me at ease through the whole…read moreprocess.

I used this storage for about 2 years. While I realized…read more that using storage is probably on the long run a wrong way to go, I was happy I used this particular one. Morgan has been very helpful in addressing all my concerns. He is really great. Looking at other reviews, I realized he is probably the only reason this business has 5 star ratings. He even helped me pack my van when I terminated my contract.

Guy working there is rude Af, horrible customer service, was there to drop off a package and he…read moretold me to take it away with a dismissive hand wave like if I was a peasant

We have had a storage here for 8 years. Every year there is an increase! There is a clause in the…read morecontract that says they may raise the rent annually. It should say the rent will go up every year, the highest percentage possible. There is no reward for long time customers who pay on time. We have dealt with other storages and they do not treat you this way!