I received excellent customer service from Pam. She was pleasant, friendly and extremely helpful…read more Pam also made sure I had her contact number in case I had any issues. Pam on a scale of one to ten stars gets a ten star rating!!!

Updated 7/2025 Interactions with staff are generally…read moreinfrequent, but every time I have done so here, they've been very friendly, courteous, prompt, and professional. Pam has been a delight to work with. The physical property is easy to get around and very well maintained - better than other properties I have had storage at in the past. Its location is very convenient for me and I love the new app-based gate access. I am now a "three-peat' return customer and for Pam's customer service alone I'd recommend others come here!

Let me start this review by saying thank God for Rue (spelling?). After getting a quote from…read moreanother company that was outrageous with terrible customer service, Rue put me at ease. He was calm and reassuring as he walked me through the quoting process, and, if I'm honest, he sold me on using this company. When the day of the move came, I was sent three wonderful guys who instantly felt like they were friends. They made what could've been a terrifyingly stressful experience into a fun (yes, I said fun) time, including helping me figure out where to put my things in my new place. I couldn't recommend this company enough!

Finally movers that were respectful of my belongings, professional and polite. Jason, Steve and…read moreJeff were so careful with everything and for the first time with any mover, not one item was damaged in any way. This is a great company! I would definitely recommend them! Nice guys, too! Thank you Jason, Steve and Jeff for making this move the best move I have ever had!

Yelp needs a zero star option for a place like this. The woman working there was nasty, rude and…read morecompletely lacking in any customer service skills. I made a reservation on line at this location because it was the closest to me and I could rent a storage there but the reservation was somehow changed to another UHaul dealer nearly 10 miles further away, at $.99 a mile that's almost $20 I am payments for no reason. The other location in Plainville was great but I am now paying more for no reason and I had to listen to this horrible woman tell me over and over again how wrong I was even though the email from UHaul clearly showed the reservation at that location. This is the first negative UHaul experience I have ever had after atleast a dozen time renting so I have to assume it is this location and more so this rude woman and not UHaul itself. Avoid this location at all costs. They lost my rental business on the truck and the self storage unit because of their rude and nasty attitude that I and no one else should have to endure. Give a call to Brian or Amber at UHaul in Plainville and they'll take good care of you like they did for me.

Very nice people to deal with. Rented a cargo van that was very clean and new. Costs were up…read morefront. No surprises. Very nice to deal with. Storage area extremely clean. Very pleased.

The team at moving pieces, Michael and Terrell, were awesome! Polite, quick efficient. We ended up…read morehaving to remove a sliding glass door. Not only did they help us take it out, they helped us put it back in when they were done. They were extraordinarily careful handling our furniture. I would highly recommend them!

The owner, Kevin, was very responsive and great to work with. Also offered very reasonable pricing…read moreto move a household of packed up items to a storage unit. His crew was on time, personable and very efficient. Very pleased with their services and would highly recommend them!

I went into just storage with the idea of opening a storage unit and within less than 25 minutes…read moreJason had me hooked up with a cleaned up unit. He showed me how to use the key, all the access points, where the carts are for moving stuff in and out... Etc. it was an extremely pleasurable experience and I could not have been happier with the service I got. Thank you, Jason!

We moved a 2,800 square-foot home from western Connecticut to eastern Connecticut. The movers…read moreshowed up on time and worked efficiently throughout the entire move. They were courteous, professional and managed our items with care. The price was as it was quoted and reasonable. We highly recommend them.

From the original call/quote with Julio to the 3 movers lead by Gustov, the whole experience was…read moretop notch. This is our 2nd time using CT Movers. Movers were very hard working on a rainy moving day and we're very friendly and considerate. All our belongings were moved with care.

We used this service to move large furniture for a whole house and boxes/storage bins in August,…read morethey were exceptional! The movers were efficient, friendly and professional. The pricing was great and much less than others we had gotten quotes from. Will be using them again when the need arises. Highly recommend I just referred a friend to JMG because 2 years after the move referenced above, they still come to mind as wonderful to work with.

I contracted with JMG to move from CT to NC. I also paid for moving insurance to cover any…read morebreakage or damage, and paid extra for zero deductible. Before the movers had left our new home, I pointed out a problem with a stainless steel cabinet. Pictures were taken and over the next 2 months multiple text messages were exchanged. This led to me being ignored and nothing being done to resolve the problem. I haven't heard back from JMG in 2 months and I'm beyond frustrated. I would never recommend using JMG based on my experience.