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Extra Space Storage

4.0 (3 reviews)
Open • 9:30 am - 6:00 pm

Services - Extra Space Storage

Self storage

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2 years ago

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Emily S.

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2 years ago

John and Jakim are great, they helped me out when I was in a tough spot. Very friendly, professional. Super clean facility.

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Emily S.

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2 years ago

Customer service was fantastic! Everyone was so helpful. Definitely recommend to everyone!

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Logic Moving Company

Logic Moving Company

(9 reviews)

This company is one of the best we've ever contracted in 35 years in which we moved at least 15…read moretimes. We were moving to the DC area from New Haven and had a tight timeframe for moving. They were on time on moving day. Charles, the owner was very accommodating to our multiples requests. The staff was always nice and professional. Packing, loading and unloading times estimated by them were very accurate. Most importantly everything arrived to our new home in very good condition. The price was very reasonable and competitive. The quality of the supplies they used was excellent. It would be very hard to beat this team in quality, professionalism and price.

I'm very sad this poor review is necessary; I really wanted this to work out. But, I too, had a…read moresimilar experience as Cheryl and Mario. Charles the owner and his crew are super nice guys. They're awesome. I loved the idea of supporting a young local company working their butts off. And, that they did. They worked hard; it was a long day. But, if you're move is emptying a storage unit, or office equipment, or any space other than a household I'd say these are your guys. Strong, funny, relentlessly hard working, great attitude and commitment. What they are not is competent. If you want them to get near your household furniture and goods, I'm suggesting you find another company. My move did not go smoothly. In the end all of my items did eventually reach my new place but not in the first shot, nor on the same day. In a series of frustrating understandings/mistake what you agree to at one point in the day will not be what happens at another point in the day. All agreements seem to be fluid. When you ask, "what happened?" there's always a "well, such and such came up." Transparently obvious and behind every reason is: poor planning. Whatever Charles' crew thought would work, didn't work. To Charles' defense he did rely on information he received from his crew when he was off site, but the responsibility is still his to accept the crew's misinformation when it doesn't pan out. So, I get it, these are just things that happen and I'm still all for this small company. Our flat agreement of a rate got tossed in the trash; he's gonna pass on his financial errors to me. I say, "no, but I'll split it with you." What am I gonna do?; they still have a truckload of my stuff. I'm from the Midwest where a handshake and agreement is a rock solid bond, anything that's my fault is mine to eat. I'm a freelancer, too. If I misquote, or grossly underestimate, I do not go back to my client. That being said, now I want to mention the household. I have one mid-century piece that I pointed out that I wanted securely blanketed and taken care of and Charles showed up to personally wrap it himself. It travelled well and was unharmed. But then, Charles left. I discussed with his crew a couple of other vintage pieces to be packing-blanket wrapped, also. An Oak filing cabinet, a 1989 Stickley chair and stool, and a 150-year old Shaker rocking chair. They wrapped the filing cabinet and the Stickley chair. 2 out of 4. I watched the rocking chair come off the truck unwrapped at my new place and looked it over - it had one gouge but I wasn't sure if that was there before. Things stacked in the new space and got deep. It was about 11:00 pm and the crew still had a 3 hour drive back, so I did everything I could to tip them and get them on their way. I trusted that they would have told me if anything had been broken. That trust was a mistake. It was about 2 or 3 days later, getting through the stack, when I picked up the Stickley stool. It was broken. Google Stickley furniture and note the price and then note the build. They're built like tanks. I cannot possibly fathom what kind of force it would take to break that stool inside the truck.(see photo) When I asked Charles what he wanted to do about it, he texted, "...the movers confirmed it wasnt done by them and they confirmed before they left." Charles was lied to. Whoever took that stool off the truck made sure it was buried and not to be discovered until later. Charles has offered me $40 to repair the $700 stool. And, I agree with him, it can probably be repaired, but that's not how vintage stays vintage and retains it's worth. This isn't a stool from Ikea. This is an heirloom; it can only be sent back to Stickley to be repaired and that's gonna cost a fortune. I am the third reviewer to point out that Charles does not accept responsibility for his or his crew's errors. He's convinced he does, but, he doesn't. By offering $40 he can sleep at night believing that's integrity and stepping up - it's not. If Charles wishes to do households he should be able to look over a room and spot the Stickley, spot the Shaker, spot the mid-century, spot a real oriental rug, spot the maple and the oak, and tell the difference between Ikea and Henredon. He should be teaching his crew, too. In my experience, he does not have that knack. Now, if you think that I got what I paid for you'd be wrong. Charles' quote was in the range of all the others. I wanted to support him as a small, local business. And, again, I really liked the guy. I specifically said to him when we reviewed all my stuff, that I don't care about the money, I care about the items, so do it right. We agreed to a price and that was that. We both lost, but only one of us is culpable. I cannot recommend Logic for households.

All My Sons Moving & Storage

All My Sons Moving & Storage

(8 reviews)

South End

Movers broke every single piece of furniture. I paid for the extra insurance and reached out with…read morepictures and quotes to get things repaired. Two gaming chairs were broken (they do not sit up any longer), a table was put together without the support beams and all the screws were missing, a gaming desk was dragged against our hardwood floors, leaving deep scratches, and not put together correctly leaving it completely unsupported, an heirloom table was smashed and hidden behind boxes stacked six feet high, a hole was gauged into a wall, and our kitchen table was damaged. I have provided documents showing this is over $4000 worth of damage to my home and possessions. Again, extra insurance up to $5000 was purchased by me through All my Sons, and my claim was sent to Ace W, who sent me a claim form addressed to another of their clients! So now I have all this client's information and they have mine. Ace Ward decided the 4000$ in damages was worth $950 but immediately revoked the form once sending it to me. Please take this as your warning to never use this company. I don't understand the utter disregard for documentation provided by their clients. This on top of sending my private information to another client and sending another clients info to me!

These guys are absolute SCUMBAGS. Should be no surprise, there are HUNDREDS of negative reviews and…read morepages dedicated to exposing this trash company for what it is. Putting aside the predatory pricing behaviors, the movers reeked of weed the entire time, damaged our furniture and stole a LV purse. Reported it to their "claims" department which is a joke. DO. NOT. USE. Amazing they're still in business!

Two Men and a Truck Central Connecticut - Poorly stuffed storage unit.

Two Men and a Truck Central Connecticut

(44 reviews)

****5 stars only for visibility******* Movers showed up to…read moremove 6 items the largest being a couch and coffee table without basic tools. I had to leave and get my own drill so they could remove the couch feet. One mover used my bathroom without asking while the door was closed and valuables were inside. At the new house, they broke my chandelier while bringing the couch upstairs -- we heard the crash. They left without cleaning the broken glass off the stairs. I have 4 dogs in the home; one could have been seriously injured. I hired movers to make this easier as a disabled Marine Corps veteran. Instead, they created more work and a safety hazard. Upon talking to the operations manager Adam Bradshaw, he offered no compensation or apology for the incident that occurred. Update. Upon calling back the number that was provided it lead back to the main office, I was led back to Adam Bradshaw. Who refused to help me any further. When I asked for corporate's number, he said he was not able to give it out but I could look it up ** Update I called the corporate office who also refused to help I've made a charge back on my bank. I tried several times to de escalate the situation with numerous people in the company. It's sad they treat people this way and sad they treated a veteran this way Vets and service members please beware We're under enough stress already Don't let this company add to it Semper Fi Oorah!

Highly unprofessional service characterized by "shoddy" neglect. The crew moved my furniture…read morewithout any protective wrapping, causing gouges to my bed and bureau and water damage to my couch which was shipped to another address causing embarrassment. An expensive personal item was lost, and despite the movers promising immediate reimbursement, the office has since used stall tactics to avoid payment. The crew was so ill-equipped they even asked to borrow my own power tools. Given the similar experiences shared in other reviews, it is clear this company has a systemic issue with accountability and care. Save your time and money--look elsewhere.

Extra Space Storage - selfstorage - Updated May 2026

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