My husband and I have used RCB for nearly a decade for our self storage needs! It all began when my…read morefather who was local passed away and I had to clean out his condo unit. I just need an extra place to store his things and we have utilized the unit for multiple moves to and from Brooklyn and New York City and now we have landed back on the short line of Connecticut.... The team at RCB has always been so friendly and helpful. They are very quick to respond and honestly some of the nicest people I've ever done business with. Are things have always been clean dry and kept secured I could not ask for more! The access is extremely easy to navigate well. Also feeling safe with the camera systems that are installed.... We highly recommend RCB!

I have been a customer for 3 years and I found Rob very easy to work with . The location is great…read moreand easily accessible as are the units I highly recommend this business

Milano Self-Storage is a well oiled machine. Staff is always efficient, friendly, and on-point…read moreregarding all interactions. Storage facilities are additionally well kept. Thanks to the whole team and Jan in particular. Well done!

I have rented self-storage spaces several times in the past. I have learned to value a place that…read moreis affordable and accessible 24/7 all year long. It is important to know that my stored items are safe and secure, and the facility is dry. Milano self-storage meets all of these criteria. Jan, in the main office, is helpful and patient. Paying online is great. I have nothing but praise for Milano.

Very professional and personable could not have asked for a better experience. Good communication…read moreby the office and the movers to let us know each step of the move. Jay and his guys could have not been more helpful during the actual move. Great guys.

Will consider editing this once move is hopefully completed tomorrow. I will be using a different…read moremoving company to get my stuff out of their storage unit. There is no self storage option by the way which Yelp seems not to know. 1. They accidentally double booked me. Innocent enough. Somehow it got lost in transit(??) that they were packing as well as moving. 2. I've moved multiple times with my same set of furniture and items and these were the slowest movers I've had by far. 3. They want to charge me $265 to "transport" my items from their warehouse in West Haven... onto the loading dock of their warehouse in West Haven. So basically $265 to be able to get my things back and have nothing to do with them ever again.

Do not go with the cheapest quote. That's the lesson I learned…read more My move did not go as expected. I made it clear that I had a lot of large, heavy furniture and I also told them the sizes of the two storage units that I wanted emptied and brought to my new house. I specifically asked if it would all fit and if they would make multiple trips. I was quoted a price for six hours including tax. They did bring most of the large, heavy stuff but took NONE of the boxes. Now I am left to empty half of a 10x25 unit in MANY trips in my car. Not only that, but one of the movers spent a lot of time trying to get out a splinter (using tweezers that I offered) and using the bathroom and the other guy stood around waiting for him. This caused me to be charged for an extra hour. I'm grateful for what they did, but it wasn't as much as I was expecting. I'm older and on a limited budget so I went with the lower priced option because she said they would handle it, but they didn't and now my arthritic knees and back are paying for it.

We were looking for movers for a move from one town to the next. Carolyn was extremely helpful and…read moreresponded quickly. The move is next week but so far I would highly recommend her.

After hiring a moving company a couple years before, I knew what I liked and did not like. I had…read morerequested a quote from Collegian when I last moved in 2016. However, I went with another company, that quoted me a flat hourly rate. I thought a 3-man move would be quick and efficient, at only $150/hour, guess-timating about $500. However, those movers were not, in fact, efficient (mainly due to back-office/poor dispatching issues, since it was the end of the day). With Collegian, I dialed the phone number and reached a person. I didn't get re-routed to a local office. I spoke with an actual, local employee. I told him about the size of the job and what items I needed to move. I requested an early move time, which they put in my request. I immediately received an email confirmation with a link to my account details on the website. A couple days before the move, they confirmed via email, acknowledging my morning move-in request would be granted. I was given an arrival window of 8-10:30 am. At 8:30 am, I received a call that the crew was on its way. They added another man (from a two to three-man crew), which increased the price an extra $25/hour. I figured that the move would have gotten completed faster. By 9:15, the crew arrived and got started. It wasn't a huge move, just furniture. It took an hour to get everything in the truck and wrapped up. Once they got to the new location, it only took an hour to unload the truck and move everything in. Nothing was damaged. The crew (led by Rick) was professional, respectful, and efficient with their time. By 11:45, we were completing the paperwork to close out the job. The only snag was the final tally of the job cost. I was quoted around $4-500, but was billed for $750. It seemed high, so I double checked it and called the office the following Monday. George acknowledged the error and agreed to get me in touch with the bookkeeper. Erin, the accountant, got back to me with an invoice stating the amount I overpaid and promised to send a check to reimburse me for the over payment. THIS is how you run a business and merit a 5-star review; meeting expectations and correcting discrepancies in a timely fashion. Thank you, Collegian. I will turn to you first the next time I have to move (hopefully not anytime soon). **I previously reviewed All My Sons for a 2016 move. Check that out for comparison.

Were late. As in a day late. Didn't care about my stuff. Were in a hurry the entire time.read more

Wow I've moved with this company three times now. Ed helped us organize it and Jivon was the leader…read moreeach time. Their team is SO detailed and careful and always has a smile!!! I don't know how they do it. They've moved me up and down walk ups. They are so careful in packing my TV and furniture. For example they wrap things so they don't get scratched and then they set it up for you again!! I seriously cannot recommend a better moving company. I've used a few. This is by far the best. Thank you Ed and Jivon!!!

Northeastern Movers and Roadway lost my life--100 boxes (an entire crate)!…read more These moving companies lost 100 of my 130 boxes in a move from NYC to MN last year!! Can you even imagine receiving the news that ¾ of your valuables, heirlooms, and memorabilia--including those of your recently deceased husband--are missing because the movers amazingly LOST an ENTIRE CRATE of boxes? It's heartbreaking and frustrating and financially devastating! I remain ready and willing to resolve this matter, but they have ignored my recent pleas for fair reimbursement. Moving is an incredibly stressful and costly process anyway, but this takes the cake. Please consider this in choosing your mover!