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CubeSmart Self Storage

3.0 (11 reviews)
Open 9:30 am - 6:00 pm
Updated 1 month ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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6 years ago

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7 years ago

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9 years ago

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Ask the Community - CubeSmart Self Storage

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The Lock Up Self Storage

The Lock Up Self Storage

(11 reviews)

Lisa was extremely helpful, knowledgeable, professional, and personable. I highly recommend The…read moreLock Up Self Storage for your storage needs.

I have had my things in storage since March 2020. So I recently took my thing out of storage on…read moreJanuary 19th, 2021. And this is what I find among other things. I find my daughter's clothes and baskets shredded with animal urine all over my shit. It's not just one bag but all through my stuff. I haven't touched this stuff in10 months, and there's no fucking way I'm going to put my shit in storage with urine everywhere and my shit shredded like bedding being made. I am very furious and I called the company and they had the nerve to tell me there are no rodents there and no animals can't get in. So magically someone pissed on my shit and shredded my daughter's things. Never again will I put my shit in storage there. So I finally talked to one of the managers Dale and he had the fucking nerve to tell me I brought mice there, I came from Hamden ridge and it has never been a mouse there. Anyone that knows me I'm not a dirty person.A fucking joke these people are fucking ridiculous. Never the fuck again. Haha, the nerve to tell me it could have hidden in my mattress who the fuck you think I am. I'm not a fucking dirty person Dale, your facility has mice in it so I don't give a fuck what your pest control says, my shit was ruined. And Dale I hope you see what the fuck I added.

Extra Space Storage

Extra Space Storage

(3 reviews)

Good people at this facility, friendly and so forth. But, be warned, at least for the larger…read moreunits, they DO NOT fix rental prices. They will tell you that the company doesn't adjust rents on a regular basis. This is a lie. You will pay a market rate on your rental unit that WILL change. You may pay less in the future than your original contract, but in my case I ended up paying about 45% more per month compared to my move-in rate. The move-in rate for me was app. $245 and within 3 months, I was at about $350+. The 'management' can do nothing as this is 'corporate.' I would not have used this facility if it was clear to me that I would have a market rate and not a fixed rate. And, even if they can prove I was aware of such thing, an increase of $100/month wasn't discussed nor indicated as possible. Most storage facilities provide a fixed rental rate. In this case, if you use this facility and assume true of more Extra Space facilities, you must be inquire about fixed vs. floating / market rental rates. Be sure you understand this part. Once you are fully moved in, they have you - it's much harder to negotiate or leave at that point. So, be warned about a too good to be true entry rate only to be 'shocked' at a 30-50% rental rate increase within a few months. To my shame, I had overheard a customer during my move-in discussing an increase in rent for his storage unit but discounted it as a fluke as John, a manager, dismissed it as rare or something that would be corrected. Essentially, this is a horrible business practice and really, Extra Space needs to cease this model (or be forever publicly shamed for misrepresentation). The facility itself has no ground level access (despite what anyone says), which is okay. You must use the elevator (2x) to get to the storage floors. The overall facility is solid, clean, and modern. The shock of pricing changes and hope that it drops again (reduction) in your favor is not helpful to building customer loyalty. In the future, I'd likely pay more for a fixed rental rate at a competitor to avoid this risk of an unknown price increase. My story is 100% true, contract in 2023. Also, after a few months at a the $350+, I'm now at $326. Still, this is poor business - I have no idea if I'll be over $400 next month on the whims of 'corporate'. Fair warning.

John and Jakim are great, they helped me out when I was in a tough spot. Very friendly,…read moreprofessional. Super clean facility.

CubeSmart Self Storage - selfstorage - Updated May 2026

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