I hired Worldwide Moving & Storage to help me move from one apartment to a new one in the same…read morecomplex. I was hoping to get the job done quickly and for as little as possible. They gave me an estimate for a Sunday move and the price was reasonable. Dwayne, Randy and Kye showed up on time and were great to work with. They moved fast but handled my furniture with care. They were done faster than expected so the job cost less than expected. Great guys and they did a great job. I would definitely hire them again. Thank you!!

Good people at this facility, friendly and so forth. But, be warned, at least for the larger…read moreunits, they DO NOT fix rental prices. They will tell you that the company doesn't adjust rents on a regular basis. This is a lie. You will pay a market rate on your rental unit that WILL change. You may pay less in the future than your original contract, but in my case I ended up paying about 45% more per month compared to my move-in rate. The move-in rate for me was app. $245 and within 3 months, I was at about $350+. The 'management' can do nothing as this is 'corporate.' I would not have used this facility if it was clear to me that I would have a market rate and not a fixed rate. And, even if they can prove I was aware of such thing, an increase of $100/month wasn't discussed nor indicated as possible. Most storage facilities provide a fixed rental rate. In this case, if you use this facility and assume true of more Extra Space facilities, you must be inquire about fixed vs. floating / market rental rates. Be sure you understand this part. Once you are fully moved in, they have you - it's much harder to negotiate or leave at that point. So, be warned about a too good to be true entry rate only to be 'shocked' at a 30-50% rental rate increase within a few months. To my shame, I had overheard a customer during my move-in discussing an increase in rent for his storage unit but discounted it as a fluke as John, a manager, dismissed it as rare or something that would be corrected. Essentially, this is a horrible business practice and really, Extra Space needs to cease this model (or be forever publicly shamed for misrepresentation). The facility itself has no ground level access (despite what anyone says), which is okay. You must use the elevator (2x) to get to the storage floors. The overall facility is solid, clean, and modern. The shock of pricing changes and hope that it drops again (reduction) in your favor is not helpful to building customer loyalty. In the future, I'd likely pay more for a fixed rental rate at a competitor to avoid this risk of an unknown price increase. My story is 100% true, contract in 2023. Also, after a few months at a the $350+, I'm now at $326. Still, this is poor business - I have no idea if I'll be over $400 next month on the whims of 'corporate'. Fair warning.

John and Jakim are great, they helped me out when I was in a tough spot. Very friendly,…read moreprofessional. Super clean facility.

I have gone to the storage office on Washington Avenue several times to pay my bill and found…read morenobody in the office and had to go back another day hoping there will be someone there this time. The prices are very high and are constantly increasing. However, when there is someone in the office, like Rene, they are very nice. Robert W.

Expect monthly rent increases EVERY six (6) months!!!!…read more The most alarming part about this ponzi scam is new customers pay less than existing customers!! I've changed units twice, within 90 days the cost of my new unit surpassed the price of my former initial!!!

Formerly "Cube Smart" Guaranteed Rent increases every six…read more(6) months. New customers pay less than existing customers. There aren't any improvements or upgrades to warrant semi annual price increases. Exit gates require password to get out.....ridiculous I do not recommend

I recently experienced a minor issue on the floor of my storage unit. After reporting, one of the…read moremanagers, Tichina, was quick to respond to the issue and had it immediately fixed. I really appreciate the support and am very satisfied with the experience at this location!

They did a great job moving my brother and SIL from Willington to Enfield. The estimate was…read morespot-on, the crew arrived on-time, and they did what they said they were going to do. Honestly, they had a bigger crew than they expected to have so the move happened much faster than expected, so we were incredibly pleased with the result. We would definitely use them again and recommend them without reservation.

I have to say I was nothing but impressed and satisfied with Tait Moving & Storage, not only on my…read moremost recent move but on our move into storage with Tait. Everyone was very friendly and helpful and the quote was very accurate as well. I am a realtor and Tait Moving & Storage is my go to for referrals to my customers. They are a shinning star in a difficult industry. Thank you Dave, John and the entire team Mark C.

Very professional and personable could not have asked for a better experience. Good communication…read moreby the office and the movers to let us know each step of the move. Jay and his guys could have not been more helpful during the actual move. Great guys.

Will consider editing this once move is hopefully completed tomorrow. I will be using a different…read moremoving company to get my stuff out of their storage unit. There is no self storage option by the way which Yelp seems not to know. 1. They accidentally double booked me. Innocent enough. Somehow it got lost in transit(??) that they were packing as well as moving. 2. I've moved multiple times with my same set of furniture and items and these were the slowest movers I've had by far. 3. They want to charge me $265 to "transport" my items from their warehouse in West Haven... onto the loading dock of their warehouse in West Haven. So basically $265 to be able to get my things back and have nothing to do with them ever again.

DONT USE THIS STORAGE Co.!!! They don't disclose what they are ACTUALLY charging you I was never…read moretold of the "insurance " because if I WAS I would have reached out to my own insurance company for one then when you tell them that you were insured the whole time they won't give you back your money!!!!!!

April and Donald are an absolute pleasure to work with. Very reasonable price, extremely clean…read morefacility, perfect for what I needed. The staff I worked with (mentioned above) always went above and beyond for me to make it an easy, positive experience. Thanks guys!