Edit: After posting this review Hy's contacted me, apologized for the overcharge and refunded the…read moredifference to my credit card. Because they corrected the problem I have revised the review to 4 stars and will continue to use their service.

Their pricing is misleading and they charge you much more than what you were told. When you call…read moreto discuss it with them, they make all kinds of arguments that don't apply, even in the face of a written quote. Do not use this service.

My iPad Pro was having a difficult time installing the new iOS 1 5.0.2 for reasons passing…read moreunderstanding. At about 10 o'clock last night I managed to schedule an appointment with the Apple store at Westfarms mall in West Hartford Connecticut so that a tech could look at it in person. My appointment was for 5 PM today. I got there a few minutes ahead of time and was greeted pleasantly and asked to sit down and they would be with me in a few minutes and they were. A technician asked me several questions about the problem, seated me at the table and said he would be right back. He came back with his Macbook, connected up my iPad, put it in DFU mode, and in less than 30 minutes I had ios15.0.2. Through the process he showed me how I could've done this at home if it ever happens again. Terrific job by great people at the Apple store!

I walked into this store to buy a product. Instead of walking the sales floor or doing anything…read moreuseful, a clutch of employees were leaning against tables talking. What? You can't stand on your feet? It has to be tush to table? Cool. They saw me walk in and go right to the product I wanted. I know this because the product was five feet past them. Since this store can't just have registers like a normal store, you need an employee to come over and ring you out. I had to go interrupt the gossiping teen boys (ok they were men in their thirties but as far as I care, they had the souls of gossippy teen boys). Nobody who works at this store seems to understand that it is their literal job to help customers. Finally a woman helped me. Interesting. Only saw women helping people. All the men standing around talking to each other like they had a thumb up an orifice. After insisting I give her enough personal information to successfully steal my identity if the store wanted to, I was allowed to purchase some headphones. When I left, the manchildren were still talking about their video game, as they had been the entire time. I think the 20 min I spent in there showed me enough about the management of that location that if I were making decisions, I'd be cutting people. Crap leadership leads to crap behavior from your team and crap experiences for customers is the end result. Thank god I was just passing through and don't have to go back there. Slack jawed buffoons. And one overworked woman.

While the individual teachers are great the management of this location has been lacking. Even…read morebefore this most recent COVID flare up there has been staffing issues causing children to not be allowed into their assigned classrooms, requests for voluntary days off and the occasional closure. There is a closure next week for a few days which is COVID related and to be clear that's not what this review is about. What it is about is long lasting staffing issues that are effecting my child and family. This is not impossible to deal with but it's difficult to recommend EPC when compared to its local contemporaries until things stabilize. Any follow ups or comments to this review will be addressed with updates.

I'm new to the EPC family but have been a happy customer thus far! The center is in a bit a flux…read morewith staff changes, room changes and the expansion but they are doing a pretty good job managing things and keeping everyone happy! My favorite feature of EPC (and is actually a primary feature that sealed the deal compared to other centers) is the tadpole program. I've got so much anxiety about being away from my child and so its nice to see her happiness during the day. I greatly look forward to getting those pictures each day. Unfortunately with all the things going on, there are some days where we get either 1 picture or none at all; however I know once things start to settle, it'll get much better! :) The tadpole system can be a clunky and so sometimes you get these random pieces of information in your daily report...probably not an EPC issue but hopefully feedback goes to tadpole so they can improve their software! In addition, sometimes all of the information isn't correct in tadpole (i.e. maybe your child ate twice but its only logged once) however i am able to ask the teachers and they can let me know what happened in a given day...again I think its just been a little crazy lately and things will start to smooth! I'm glad I can ask any and all questions and everyone is extremely responsive and helpful. The free diaper service is awesome for the under 1 year olds and much appreciated! The physical location is great and convenient even during rush hour! It's nicely tucked away and not in a congested area. Most importantly, the staff is amazing. Love the chickadees ladies! I can talk to them about my daughter or the random things happening in my day/week and its nice to be able to build a connection with the people who spend the most time with my daughter during a week. I appreciate the time they take to listen to all my comments and questions. Lastly! We would highly recommend EPC to any family. Looking forward to continuing our time here and for all the in the process things to settle :)e

They called me multiple times and were insisting I signed with them immediately. I stated multiple…read moretimes I was only looking for quotes and they were insisting I signed. I finally had to be a bit rude to the girl because she wouldn't stop. They then called me 2 other times that same day. They were also significantly more expensive than other companies I did check out later.

Do not use this company. After calling on a Friday and told a representative will call me on Monday…read moreto set up appointment for evaluation, no one contacted me. After calling 8 different numbers by inept people answering phones and giving me other numbers to contact and leaving voicemails, no one called. Going locally. Orkin is too big and their customers are too small

I had an exceptional experience with Frontier Fiber installation at my house yesterday. The…read moretechnician was thorough, personable, and made sure that everything work everywhere in my house and even outside the house on my property. He was there for three hours because they had to run cable from a neighbors pole up the street. Excellent service.

They promised us a visa gift card for setting up service. Gave us a coupon for Samsung discount…read moreon product purchase. We don't want the coupon. We don't want to purchase anything. Pretty stinky to promised visa gift card and not provide it.

Our technician Jason Boyer was awesome and so professional. My wife was so impressed with his…read moreattention to detail and explained everything he was going to do. I highly recommend Stanley Steamer and Jason for your next fall or spring break cleaning. Thank you Jason. Jack and Pat Sloan

EDIT: Although I did not receive a call, email or text from a manager, we did get a text message…read morethis morning (7-21-26) that someone would be out between 8 am and noon. Shortly after Brandon showed up. He did an AMAZING job on our carpet. He genuinely cared, was sorry about the experience we had the day before and did an outstanding job. I was extremely impressed with his friendly personality, caring nature, and professionalism. I do appreciate they took care of this and it is unfortunate that I had to lose 2 days getting 1 room of carpet cleaned and the aggravation accompanying it. However, in the end, they did come through. If you are going to use them make sure you ask for Brandon. He is awesome!!!! I never write a review unless I first reach out to the company to try to resolve this. However, I feel it is necessary to warn others. For many years I used a different and amazing carpet cleaning company. When they left, it looked like brand new carpet! My boyfriend wanted to try Stanley Steemer, so I reluctantly agreed to it. According to reviews, they did warn about how they will try to upsell you. Which of course he did within the first 5 minutes of arriving. I firmly said no I only want what I had scheduled for. I have 2 cameras in the room he was cleaning the carpet in. I was watching him the entire time and saw what he did or did not do. He did not pretreat any stains (their customer service rep said they are supposed to), and missed many spots. When he was finished which was about 20 minutes later I went to see the carpet and it looked terrible. I pointed things out to him and he got very defensive. I told him the previous carpet cleaning company always had the carpets look beautiful and I couldn't understand why ours did not remotely look like that. Instead of being professional and working on it some more so we were satisfied with it, he got very combative and confrontational. Almost to the point of scary. It just seemed like he wanted to get in and out of here and go home. I contacted customer service and spoke with an amazing and wonderful rep named Debbie. She went above and beyond and said she reached out to his manager and I should be expecting a call back. Debbie even went as far as calling me at 7:30 pm tonight to see if he called. I did not receive any call, email, text, nothing. I have pictures of how terrible my carpet looks and video of how he spoke to me. As of right now, 6 hours later our carpet is still soaking wet. So I don't know if he didn't suck up enough water or what. I would never recommend this company EVER! Paid $205 for 1 bedroom carpet and a hallway runner. And now have to call the previous and awesome carpet cleaning company to redo it.E

I have a whirlpool refrigerator with in door ice and water dispensers. Recently the ice maker…read morestopped making ice, so i called A Action Appliance Repair. They sent out a repairman a couple days later, he spent about a half hour or so diagnosing the problem and told me the door needed to be replaced. The estimate was 1500.00 for the door plus tax, shipping and installation. I paid less than 1300.00 for the refrigerator itself so I declined the repairs but still had to pay 140.00 for the service call. A day or so later I decided to look into it myself and found some videos online to diagnose the problem. Turns out the icemaker needed replacement, I ordered a new one and installed it myself, 90.00 parts and a little bit of my time and my fridge is making ice. An update to this review: after posting the manager of A Action reached out to me and apologized for the misdiagnosis of my fridge and offered a refund for the service call. He was friendly and wanted to make things right, he also made me aware that they have had a lot of problems with my model and usually quote it for door replacement and mentioned a possible class action lawsuit against whirlpool for a poor design.

Charges $200 to look at my dishwasher! And they claim to be affordable!! As a senior citizen on…read moretightly fixed income, I mean I once had a plumber come out to diagnose and repair a problem, and he only charged $150. Why should an appliance repair service charge more??

If you wanna get over worked -,under paid & appreciated + simply just get ripped off then this is…read moreyour company.

I have been emailing, chatting to the company to change my mobile number in the system for over 6…read moremonths... The only thing they say is we need your license and picture of you. And I send it and NOTHING CHANGES. YOU CAN'T TALK TO NOBODY OR NOTHING. YOU ALREADY HAVE TO WAIT A WHOLE YEAR TO BE ACCEPTED.