If you wanna get over worked -,under paid & appreciated + simply just get ripped off then this is your company. read more

Point Pickup - This photo reflects my available balance on right $400+ but what i was only payed out is in BOLD black letters. - Couriers & Delivery Services Near Me - Greenwich, Connecticut

I have been emailing, chatting to the company to change my mobile number in the system for over 6 months... The only thing they say is we need your license and picture of you. And I send it and NOTHING CHANGES. YOU CAN'T TALK TO NOBODY OR NOTHING. YOU ALREADY HAVE TO WAIT A WHOLE YEAR TO BE ACCEPTED. read more

Point Pickup has unfair and illegal practices towards their drivers. They are misleading and takes drivers tips. They have also violated their own driver provider agreement. This company should be shut down. They will even lie on their clients saying they requested things like blocking drivers with no notice or warning. They also can never prove factual of when they do block drivers or are skimming off their personal tips. DO NOT support this company. They are misleading liars that have violated their own agreements. read more

They steal driver's money. I will sue you. see you in court thieves. Make you come all the way to the store. Make you wait an hour. Then they say we don't have orders. Then pay you for the time being and then take away the payment. thievessss read more

They are the go-to 3rd party delivery drivers for my local Walmart grocery delivery. . . and Walmart should FIRE them Immediately. 3 online orders in a row were one or more days LATE because their drivers keep taking liberty to CANCEL deliveries. I even had to cancel the order itself and reorder it again. And that next one was late. In any other private sector situation, such complacent, negligent behavior would get you FIRED! Just since the last 2 days, my order had 3 drivers cancel. I want PUNISHMENT! I want these drivers fired! And I want. Point Pickup OUT OF BUSINESS! read more

There's no communication with her drivers unless they need something from you twice have been not paid for a delivery I made and the only way to get a hold of them and send an email and they never get back to you don't drive for them unless you like losing money read more

Hello. It seems my husband is account has been blocked off as well as contact from me through call, app and email has also been blocked. Fadi out sure what is the reasoning why this has happened and I am confused myself. I need someone to help me with the situation Fadi am deaf and communication for me is a little bit different. Please contact me back, thank you. Please assist me by my husband is account is unlocked. If you still didn't answer to Fadi all times. I'll call the police about this boss is so bad! My husband is Fadi Marjorie. read more

Horrible appppp. it used to be decent when i first started using it but now they just play with your money & time. for the past 2 weeks , i have done a few orders, & when i complete them they show up as processing. it used to take about a day for your money to show. Now they don't even show that you have completed the order. I still haven't received my money. so when i do this will be my last time dealing with the app. WASTE OF TIME. & they do not care about you read more

They don't have a phone number they go through texts don't answer you for hours and don't let you have a reply ply to their texts they tell you what they want and they don't hear what you want read more

PPUP emailed me a promo offer for $50 for every (3) completed General Merchandise Oversized orders with a SUV listed from 10/7/2022-10/12/2022. I completed (6) of the deliveries in the time frame required. After requesting my $100 promo amount several times in chat with proper documentation proving the deliveries. I was denied $50. PPUP says I completed one of the orders on 10/6/2022 which is incorrect on their end. I attempted to clarify this with evidence but they screenshot me inaccurate details apparently from the store that says the order is ready to be picked up on 10/6/22. And I received the request on 10/7/2022. Which I did and delivered. The remainder (5) orders were ok and counted towards the promotion. PPUP only paid me $50 which I had to continously request for. This issue is bad Business on their end. I am frustrated about their Bookeeping and don't trust them anymore. read more

Point Pickup - This is a receipt for the delivery completed on Friday 10/7/2022 - Couriers & Delivery Services Near Me - Greenwich, Connecticut

The way this company conducts business is completely unprofessional. They remove orders you've completed so they won't have to pay you. Their customer service is automated and if thats not bad enough,their chat feature does not help at all. Don't waste your time. read more

Horrible services. We order through Sam's Club frequently and over and over again, Point Pick Up, fails to deliver. Tracking will show "Out for Delivery" and at the same time, read package will be delivered two days from now, and later on, will show that the driver returned without delivering merchandise. This has been an ongoing nightmare. There is no phone number available through their website, so they insulate themselves from customer complaints. Next time, we'll call law enforcement and report theft of goods that have already been paid for. read more

Terrible support. Didn't seem concerned about covid19 protocol. Openly racist driver with no consequences. They keep reducing what they pay. They won't help you,they will ask you for favors,but turn on you. I do various gigs. This was the worst one as far as payment and support. You just have to hope for bigger tips. read more

I had gotten a job with the Company, from start the lady from the Human Resources was impolite and didn't explain proper information in regards to the position. I was never given a letter with the proper invitation and my hourly salary.They never got back to me with my paperwork submitted and when I asked for follow up the lady stated that she is too busy, took a very long time to reply to my emails which made me feel terrible. I wouldn't apply for the company unfortunately due to the way I was treated. read more

I am a driver and did not get paid for a delivery I did. Point pick up has negative reviews because people don't want to deliver with them because they do not care if a driver gets paid or not. read more

My ORDER WAS STOLEN..no way to contact them on driver. I have video of the driver placing to tv next door send msg it was delivered then returned and took it. When walmart called they lied and said they gave it to me. I took video to Walmart and it appears there's nothing they can do. I have tried and tried to contact point pickup and nothing. I'm am filing a police report. I will now track down owner of point pickup because now I'm PISSED OFF! how can a company not have a customer service contact? So if you want to steal and don't have to worry about getting in trouble this is the place to work. read more

This company is a bad company to work for. Went from $7.50 + tips/delivery to $3.50+ tips. Prices are going up including gas and the company lowers pay. No professional way of conducting business. Still looking for a phone number to speak with a live person. Other platforms have security measures in place for "Independent Contractors". Not this company. read more

We used Walmart food delivery once and Point Pickup was the delivery service. They parked on our driveway that had been paved a month prior and damaged the driveway in three spots. After 3 months of trying to get a claim started through Walmart and then through Point Pickup, the Director of Operations Kevin literally argued with me for over 10 minutes on the phone. He hadn't even seen the pictures of the damage. Basically saying it's no ones fault. After complaining again and again, they will pay out a whopping $150 to the resealing company instead of anything to us for the damage and annoyance of having to deal with them. Do not use this company if you don't have to! They are horrible to deal with! read more

Point Pickup - Couriers & Delivery Services Near Me - Greenwich, Connecticut

There is no way for the end delivery point to get any accountability from this company! Walmart contracts with them for home deliveries and even Walmart can't contact them to get any accountability. the drivers put their phones on voice mail only, so the expected delivery time means nothing when it says ten minutes away and continues to say that for hours, you can't get any real information from anyone. Extremely frustrating!! I would expect Walmart to be more diligent about who they contract delivery with. Point Pickup has the worst support system ever. Good luck trying to track your merchandise!! read more

If I could give them zero stars, I would. Somehow they got our delivery instead of doordash and they were supposed to deliver early this morning. It's been eight hours and we still have nothing. If you're ever given the choice, do not use this company. read more

My order was delivered to the wrong address and no one seems to be accountable!! I wrote clear instructions plus chose that I will sign for my order, can't get to hold of the driver either, very frustrating read more

Walmart uses point pickup for delivery. My order has not been delivered in 4 days. My driver has the items in his car. His name is Tre Vonn. He did not respond. I have been charged. Walmart accepts no responsibility for third party delivery. I can't reorder as it was the last item in the store. Point pickup requires your vehicle be less than 20 years old to be employed. Beware of delivery from stores using this delivery service. There is no way to contact Point pickup. I tried to give no stars. read more

I recently decided to use the Point Pickup app to earn some extra money. I accepted the order. Headed to Walmart which was not that far, only to be told the item is a 55 inch TV that would have fit in my car anyway. This information was not available when I accepted the order. Then to add insult to injury the Payout was 7.86. I immediately contacted driver support and had the order cancelled. I am not sure if the customer ever received his TV. I will be deleting this app ASAP. The payout is not feasible for the amount of driving you will be doing. read more

Ordered from Wal-Mart Crawfordville, Deborah delivered fast. Ahead of schedule and made sure i was aware it was delivered because of the frozen items. read more

I've been working for them for about 3 weeks now. I make about 200 plus a week. overall my experience working for them has been good. I saw a lot of bad reviews. hopefully things have gotten better since then. I enjoy the flexibilit. haven't had any issues being paid or with my completion of orders. read more

On May 4, 2022, I placed an order at JCPenney.com. The bulk of my order was shipped via Lasership, tracking number 1LSCY5101094415. I received a notification on May 8, 2022 the package had been delivered to my home address at 4:03pm, it was not. After searching my property and checking with all of my neighbors, I began contacting LaserShip. I called LaserShip in Dulles and spoke with Joseph who informed me Point Pickup was the last mile delivery service used by LaserShip to deliver the package to my home address. Not only was the package NOT delivered to my home address, Joseph informed me the GPS showed the package had been delivered to an address on Christine PL in Manassas VA. My address is on Helen St, in Manassas as CLEARLY indicated on the shipping label. We have spoken with the homeowner at not only the address on Christine Pl but also the home next door on Christine Pl and neither homeowner had ANY deliveries to their homes on May 8, 2022. The items in this package cost me $299.14. I don't have the words to express my fury. I do not know the name of the driver but I am writing to you to say that apparently, you have someone representing your company as a driver with absolutely no integrity. I now have to go through the process of a police investigation to hopefully get my money back from JCPenney because of your driver's dishonesty. read more

Used them for the first time today, my delivery driver apparently liked what I ordered from Scheels.. Hope they're enjoying their speedball punching bag and boxing gloves!! I guess delivery drivers are becoming their own self employed 'Porch Pirates' these days. Thieves!! read more

I've been using PP through my local Safeway for a few months now. At first, it was great. But then, I started getting harassed by one of thier drivers and nothing was done about it. I reported it twice and I didn't even hear back from them. And now, this is the 4th time that my order has been missing 2 or more items. And it's easier to just refund the items because they make it so difficult for the items to be delivered like they were suppose to. read more

This is literally one of the worst and most deceptive delivery companies I have ever worked for. You start working as an independent contractor for them as a driver and pick up deliveries from Walmart Curbside in South Bend, LaPorte, and Michigan City, IN. When I was hired they first killed me with kindness and complimented on my reliability. I have been driving for them since April of 2020 and without any warning, they blocked my account. When I emailed their accounts email to find out why they blocked me or whether it was a mistake, they told me they blocked me for two weeks due to "unprofessional behaviour" towards the customers. I have always been professional with all the gig jobs I have had and with my sales job with CUTCO, which I have a stellar reputation with for the ten years I have been selling CUTCO knives. I know how to be professional and maintain professionalism anytime I am with a customer, in any of the businesses I work for. Well, according to Point Pickup, I was all of a sudden "unprofessional" when I was making some serious money with them and bringing in over $400 per week. The support for drivers is atrocious, no phone to call, just texts and messages. For driving, this is extremely dangerous and obviously proves that Point Pickup does not seem to care about their drivers driving safely. I thought that in this country we have the right to face our accusers and challenge any accusation or allegation made against us. After the two weeks, I emailed the accounts email for Point Pickup to find out they've decided to block me permanently due to a customer complaint. During this pandemic with atrocious lockdowns, when many small businesses had to close for ever, I was depending on the income I was making from Point Pickup. They are dishonest, they think their drivers are disposable and throw them away like trash when they feel like it. If you use Point Pickup to get your groceries delivered, realise that they are taking advantage of their great drivers who work hard for you to make sure you as a customer are happy. Also, if you are looking into doing a delivery gig with Point Pickup, look for another delivery service to work for. They are not worth the wear and tear on your car and the fuel costs. You work hard for them, no help and then they block you unexpectedly. I wish Yelp could give negative stars. I don't even think they are worth one star. read more

Point Pickup - The first email communication when they blocked my account for two weeks. Received on September 21, 2021 - Couriers & Delivery Services Near Me - Greenwich, Connecticut

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I am dissatisfied with point pickup because they are not honest when putting the miles they say that they are for example 6 miles and they end up that it is 12 miles or more and you call them to tell them and nobody responds the same mind when you call those numbers that they put there no They answer they do not take their work seriously they leave the driver to their own devices if something goes wrong in a delivery you try to contact them and it is for pleasure if they will work more in customer service and to those who take the orders everything would be much better. there is a lot of lack of communication between point pickup and drivers read more

I drive for Point Pickup and I've never had any issues. They are easy to contact and are very communicative when I am in need of assistance. Highly recommend signing up. read more

i have been running this app for about a month now and have come to realize that it's SOOOO not worth it. The app only allows you to choose 1 delivery at a time, even if theres multiple orders at the same store, at the same time. When I inquired about this, I was told that "major chains" required their drivers to only do one order at a time but when I pushed them on this response, I found out that it's point pickups choice to force their contractors to do one order at a time bc they don't want you to "mess up". Gas is $5/gal.+ right now and only getting worse and most customers only tip a couple bucks, if that. You'll on average make $10/hr which isn't even close to minimum wage or even a living wage. Not to mention, they are entitled to take money from your net earnings, including tips which is in the agreement you sign when you start delivering. Unless this company starts putting the essential workers first, I will spend the majority of my time doing DoorDash. Just ridiculous how they treat people. read more

horrible delivery service to work for if you want to waste your time gas miles to deliver for them and not get paid because their app is faulty and doesn't like to work when you try to take the pictures then that's the place for you if you really don't wanna get paid, my friend isn't getting paid almost $130 for five different deliveries because the app messed up and didn't allow her to take a picture but let her deliver it I was going to start driving for this company but my friend has been duped over quite a few times and she's only worked for three months with them. not recommended to work for. read more

this is an absolutely crap company. the driver ignored my phone number, did not follow instructions to call from gate and when i called him to say it looked like he was stuck at the gate, he told me that he was going back to store, i was not paying or tipping enough and refused to give me his bosses phone number. stay away from this company like the plague. read more

dont work for this company they are sending several drivers to pickup same order. the first one show up is the only one get paid. other drivers waste money and gas here is there phone number 475-292-2834 read more

Fantastic service! I left my bag at a client's location and couldn't leave my office to come pick it up. Used the app to find a driver who picked up my bag and delivered it to my hands. Couldn't have been any easier! read more

Awesome awesome awesome. I needed a same-day delivery of groceries from Trader Joe's to an elderly friend who was unable to leave her house. I cannot believe it was so hard to find a way to do this, until I found Point Pickup. They made it so easy to set this up and it was incredibly affordable. This is a game-changer. Great job guys. read more

This is my first Yelp review but I really felt that I had to let everyone know how great this company is! Great concept. Easy to use. And, truthfully, they are rock stars and can really help you out any time and very easily! Fantastic! read more

This came in so clutch when I forgot to pickup my suit at the cleaners and had a wedding to go to that same day. Used the app and was able to get ready while my suit got delivered to me. Perfect app for anything that needs to go somwhere. read more