Bus is late every single morning, first bus runs way too late (6:20) and we are always losing the…read moreconsistent drivers for someone new and then you never see the guy who got you there on time again. This is absolutely the worst bus via my experience and everyone I have talked to. Take NJ Transit if you can, or be ready to be late every day going to work and coming home.

This bus was an easy way to get TO the Meadowlands from NYC. Coming back after a major event? Not…read moreso much. On the way to the event, there were many different buses, and the line was not bad. We got onto a bus pretty quickly, and things seemed organized. The bus drops you off right in the parking lot, so it was convenient and straightforward. 4 stars! Coming back was the harder part. While many buses were waiting in the stadium parking lot after the concert, the method they used (was there one?) to load the buses moved at a glacial pace. A huge line was waiting to board while buses sat empty... 1 star.

I'm not sure about the company itself, but I had a very troubling experience with one of their bus…read moredrivers. While I was riding my motorcycle, the driver intentionally cut me off and then made an obscene hand gesture. I have the incident recorded. This kind of behavior is completely unacceptable--especially from someone responsible for transporting passengers. It's not only disrespectful but also extremely dangerous for everyone on the road. I hope the company takes this matter seriously and addresses it appropriately. Bus #375 Date 5/18/25 Time 9:51am

From the owner: Regency Tours was established in 2013read more

This company does not have bus aides that are trained to handle children. Least of all special…read moreneeds children. My child is an autistic boy who has to use this bus company to and from school everyday. In recent weeks we have had a serious issue with one aide in particular. She screams and scolds the children on the bus saying things to them to purposely antagonize, intimidate and torment the young children. I witnessed her telling my son that he should shut his mouth because she was going to write him up and throw him off the bus. I asked her if she had spoken to the administrators at his school (fully knowing that the administrators had addressed this several times) and her response to me was "I don't do all-a dat." Then she walked back over to my son and said rude things to him under her breath so I couldn't hear her. For weeks I had wondered why he kept telling me that he was going to get thrown off the bus. This has not only caused disruptive behavior on the bus by the other children but now my son has anxiety and thinks about going on her bus all night. Last night he woke up four times to ask if he was going to be ok on the bus. I was expecting for the dispatchers to make it a point of firing her for this behavior or at the very least, change buses. Nope! Same aide came along today but I refused to send my boy. So instead of getting to pick on him today she decided to talk down to a younger child who can't communicate. This is disgusting behavior and I find it shocking that even after MULTIPLE complaints from both parents and school staff this company chooses to not make any changes and allow her to continue humiliate and belittle children. ***UPDATE I wanted to write to update my review. Changes were made. I've called and spoken to Virgin & Isabel they have been nothing but helpful, respectful and nice. Our normal driver William is ALWAYS amazing. Regardless of the day he always has a smile and greets us well. The new aide that you sent today named Dinirda (not sure of the spelling of her name) received my son, said hello to him and my husband and she made sure that he was safely secured WITHOUT having to be reminded. I wish that all parents could have that experience with your workers. People like those two make all of the difference.

This company is really bad. I wouldn't trust putting kids on the bus. They speed and not safe!!read more

We were able to track the vehicle as it approached our building so we were not standing around in…read morethe cold. Vehicle was a really nice Lincoln, well adjusted climate control, well maintained. Paul Whelan was driving, extremely patient in JFK Traffic..smooth ride, made for a very pleasant trip to the Mayhem of JFK Airport in Queens NY.

Picked up on time at terminal door by Eli. Spacious vehicle and a quick drive home. Eli was a very…read moregood driver. Also, he was very courteous.

This tour was amazing, I had a great time. The people were very friendly and courteous. I…read moredefinitely recommend this tour.

We had the pleasure of having Mo drive our group around all week, and we couldn't be more pleased!…read moreHe kept us safe, got us everywhere on time, and even got to know us like a good friend! Would love to have Mo as a driver again!

I just had my first experience with King Coach (taking a group of people to Belmont racetrack) and…read moreI've already booked TWO more trips with them this summer. April is as professional and honest as it gets, an absolute pleasure to work with. The rates are more than competitive, and our driver, Ricky, was fantastic in every sense. Most of all, the buses are clean, comfortable, and better than advertised. Seriously, if you want to book with a company that takes pride in their work, cares about their customers, and takes the stress off of you... Use King Coach. A+

We used King Coach for transporting our wedding guests back and April was amazing to work with!…read more The bus arrived on time and our guests appreciated the convenience of the transport.

I needed to get 45 teens to a Catholic retreat and John and his team found my group transportation…read morein less than 24 hours! They were absolutely amazing. As you can see by my profile, I never write reviews but this team of people truly went above and beyond! Dont hesitate to book with them.

I reached out twice on 2 seperate occassions for an instant quote and received no response. Then I…read moretried chatting for an instant quote. I was told they don't quote a year out, so I asked if they can quote me for a date in the next month just to get a ball park idea and the chat stop responding....

This company was very accommodating to our requests and changes and responded to each inquiry we…read moremade. They were on time and professional and we will use this company again next year for our annual trip.

The best!!!!! I have used them for my school for TWENTY years~ Love Eddie, Stephanie, the drivers,…read moreand crew. Family business who takes pride in what they do... Have used them for local trips all way through locations up to 15 hours away and is always stellar in every possible way!!!!!