One star for him actually showing up on time. 0 stars for everything else…read more Why, you ask? I'm generally a very nice guy, and can tolerate a lot. Not this. 1. The driver was sick. Not sniff sniff sick, but cough hack cough gross cough sick. I'm just glad his window was open most of the ride so we did not hang out with an incubating virus. I'm going on vacation, not taking a trip to the CDC. 2. Who drives through the Lincoln Tunnel and purposely opens the window all the way? Any NY or NJ resident can attest to the questionable air quality down there. 3. He was texting and emailing while driving. Seriously? Illegal. Unsafe. I want to live. Every time his iPhone made a noise (text, email, whatever) he unlocked, looked, and addressed it. 4. He drove like we were very badly losing an F1 race while driving in a Suburban. Routine 3-lane shifts, tailgating, playing chicken with busses. Topped out at 87mph. Seriously? What the hell is the rush? SLOW DOWN. 5. See number 4, add number 3. Even more emergency braking because of this. Exponential amounts of stress. 6. Did I mention he was sick? Yup. 7. My quote from Hoboken to JFK was $88. Not $104. 8. $8 charge to use my credit card?!? What now? Why was that not in the quote when I explicitly said I was charging this? 9. We got there. I was livid. I argued the $104. I finally said whatever - and then he said "that doesn't include tip." OH? I threw a few bucks down in cash and left without saying anything. 10. Went thorough security, livid. Called the company, they were nice. Took a very detailed complaint and said the manager would call me back, he wasn't in yet. I'm out of the country right now (vacation in the DR) but I hope, for their sake, I have a voicemail and direct contact information for the manager on my phone right now. 11. They must have then called the driver to tell him I lodged a complaint --- because then he called me. On my cell. From his cell. To yell at me. And say he was not texting. To say he drove fine. To say I was rude. To say he left us alone the whole ride. Let me repeat - the driver called me. To bitch. At me. Don't call me - that's your manager's job. This is the definition of unprofessional. This is a service business. Your job is very literally to drive me to a place. Safely. Not like we are racing. Don't play with the traffic. Quit swerving around. I paid for a relaxing ride to JFK, not a race in a death trap. 12. I called the company back again and told them the driver called me. I want a full refund. This was a nightmare. Judging by the generally positive reviews, I'm sure there are better drivers. But at the moment - under no circumstances do I recommend this place. Maybe we'll talk when I get a full refund and a coupon for a large % off my next trip, should I ever choose to try them again. Update: the manager texted me and is aware of what happened. We will talk when I am back - and we'll see what happens. Update 2: Got charged for 60% of the total trip and I have a free ride to EWR if I want it....nah.

Worst service ever !! I called 6:18am for a pick up he said 20 minutes. .. 25 minutes later still…read moreno car. I call back he says he should be here around 6:45. .. 6:45 rolls around still no car. The driver then calls and says he's 10 minutes away. Okay no problem. 15 minutes later still no car. I call back he still says he's 10 minutes away. At this point I'm super late for work. I call the dispatcher back. When I said hello he tried to act like he didn't know the car didn't come yet. He says another 5 minutes. 20 minutes turned into an hour and a half !!!! I then asked for a discount and he tried to give me a measly $5 off. Terrible & liars.

The gentlemen at Nouveau Chic were absolutely the best! The drivers communicated their arrival to…read moremy locations, which was always on time and were attentive when helping with my luggage. The SUV's were comfortable and the little snacks and water were a nice treat for my airport trips. Booking their services for your NYC trip is one of the best decisions you can make. Thank you for the great service Gentlemen!

At first I was skeptical since there's not many reviews but what I saw in their profile made me try…read moreit and I'm so glad I did. I received a response within minutes from their dispatch. Even though I was traveling by myself I was picked up in a really nice and clean brown interior SUV with a cooler full of refreshments. My driver was very nice, helpful and professional.

This company was absolutely incredible! I booked them last minute after another limo company…read morescrewed up and America's Best saved the day! Booking them was easy and straightforward and the communication was excellent. The driver showed up early and was very patient as we waited for everyone and took 1,000 pictures! The ride was comfortable and luxurious. The driver showed me how to connect my phone to the car for music, which was nice. I will definitely be using them again!

Americas best limos for came through for us with a smooth and seamless ride to the city for my sons…read morebirthday. Starting with Matthew in the office who was amazing and very helpful on the planning end of things to Rad the driver who was excellent in every way. The night went off without a hitch. The bus was there early and the driver was in constant communication with me assisting the surprise aspect of the party. Drop off and pick up were perfect as well all the way home. I would definitely use Americas best limos again!

It's been awhile, but the service is still great. Our drivers were professional and on time. They…read morewill check your flight times to make sure they are aware of early arrivals or delays - we got back to NJ 20 minutes early, and our driver was at the airport waiting. It lowers my stress level when traveling. I highly recommend this place.

Reliable great car service They are Korean and we are…read moreAmerican, they always send someone who can speak English.

Great experience from start to finish! I used Elite XL at the last minute when our plans changed…read moreunexpectedly. They were extremely easy to book and were very reasonably priced, especially compared to other car services. We used them to get in and out of the city when attending a concert at MSG. The car was beautiful and the driver couldn't have been nicer! We were dropped off right in front of MSG, and picked up just around the corner after the show. They made what could have been a stressful last minute change in plans extremely easy, and I wouldn't hesitate to use them again in the future!

The owner, Amir, provided great service on my early morning pickup to Newark airport. My pickup was…read moreat 4:30am, he arrived at 4:15am. God vehicle was clean and comfortable. I very much enjoyed the ride. Amir's communication was excellent, confirming availability and competitive price beforehand with no surprises. I would definitely recommend Amir and his service.

Joe and his staff are a wonderful example of professionalism! His drivers are punctual, safe, and…read morevery courteous! would highly recommend their service anytime! My family and I have used them several times and they are consistently excellent!

Drivers were prompt and professional. Cars were clean and comfortable. Will use again.read more

Used this company's party bus last month for a bachelorette party. It went really well, the driver…read morewas actually 5 min early, and got us to midtown earlier than expected . And the cost for this service was a lot more reasonable than competitors.

I have used Willie on 3 previous occasions. I am sorry I have not written a review sooner. I used…read moreWillie for the first time in June of 2014 to transport 12 people to an event in his Mercedes Benz Sprinter Van. I found Willie using a website called Thumbtack and use him on the next 2 occasions through that site as well. He had the lowest quote each time. I utilized his Sprinter Van once again Jan 2015 to transport 12 people to a birthday party from Manhattan to White Plains. I most recently used Willie to provide transportation to and from Manhattan to JFK airport in a Cadillac Escalade. On all occasions the vehicles provided have been brand new & spotless, drivers absolutely professional and accommodated special requests without any additional fee requests. I have dealt with Willie via phone, text and email leading up to utilizing his services and his communication skills are second to none. Once again he was the cheapest provider while providing a high end service. Prior to using his service Willie emailed me an exact quote including a breakdown of tolls and taxes. I also opted to have the drivers tip included as well. Great job Willie!!!!

When my original plans to get a ride home from Newark Airport fell through, I had to make…read more alternative plans - and do this from Ireland before boarding my afternoon flight. I made an inquiry that was delivered to 5 car services super early AM in the US. I heard from 2 and chose Epic Lux. Ralphy was great - responded promptly with a fair price for what I i needed. He picked me up in a pristine Escalade fully stocked with drinks and snacks, and I started to feel at home before I even arrived. Epic Lux provides all kinds of transportation, from concert drop-offs and pick-ups to corporate event transportation and much more. Ralphy makes it a point to meet new customers personally and has customers who have used him for years. I can see why. I highly recommend Ralphy and Epic Lux, and I'll use him again for sure.