Used this storage for about a year. Always easy to get in and out. Clean & Always felt safe. Never…read morehad any issues. Sayda was always extremely helpful & Brian was very nice as well!

I went on 01/17/2026 at 9:40 am to see the size and price of a 5x5, a lady assisted me in a very…read morerude way. I asked about the smaller size and she told me 5x5 I asked to please show it to me to go through a door and I can see from outside how the locker looks like. I told her I would like to see the inside to see if my stuff would fit. She responded in a nasty attitude, that I would need an escalator and that it didn't make sense the reason I wanted to see it. To see how bad she was treating me and for no reason, I told her thank you and walk away to the door. She said, ITS way too early for this shit. I didn't respond and keep walking. This location was in little Havana 800 W Flagler St. To the owner of this location I would like to recommend to hire people that actually wants a job and can provide good service that way your company can get more customers.

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

I've been in this facility for the last 4 years and I've never seen it this clean, ever since…read moresecurespace took over things have changed, the facility looks and is completely safe clean and secure. The staff is great, Angie is very professional and kind. I recommend!!!

This has been one of the worst customer service experiences I've ever had, and I'm relieved I…read moredidn't end up storing my belongings here. I reserved a unit online and was required to upload my driver's license. I tried more than a dozen times and the system would not accept it. I then called the Coral Way location and spoke directly with a staff member, who asked me to email my ID to her. She confirmed she received it while I was on the phone, told me everything was set, and provided me with my gate code and storage unit number. A week later, my daughter went to the facility on a Sunday with a full car, ready to unload and the gate code did not work. Since the office was closed, the call center answered. They told me the issue was that my ID was never uploaded. I explained the entire situation, including that the onsite employee had received my ID and issued the gate code and unit number. They even contacted the district manager and claimed the issue was "fixed." After 45 minutes of back-and-forth, the gate code still never worked. I requested a refund the following Monday. It has now been over a week and a half (almost two weeks), and I still have not received my deposit. I keep getting the runaround with no resolution. This experience was disorganized, frustrating, and completely unreliable. I strongly advise anyone considering this location to stay away. I truly feel like I dodged a major bullet. KEEP AWAY I have contacted the office directly multiple times. All with no results.

The superior management resolved the issue. Very much appreciated, but again do better & maybe…read moreupdate the system because this should not be a thing.

UPDATED REVIEW: not happy the price went up no warning it just keeo go storage with a 24h access,…read morepossibility to have power in your unit and AC. Really clean and convenient. Affordable. Friendly staff as well as professional management. The storage is located near the river in front of the Wharf. Hey if you feel like having a drink after dropping your belongings its the perfect place to go :) Im still new there but so far i would recommande this place. Not sure what the couple bad reviews are about but i was never over charged and there is no homeless in front of the facility. I would say come check out the place for yourself they even have a gated park

Making reservation means nothing. The truck that was reserved broke down and they didn't bother to…read morecall, communicate the issue or try and find a solution before we arrived. A simple phone call would have sufficed but they couldn't be bothered.

DO NOT USE THIS COMPANY! My wife and I rented two units that…read morewere both broken into. They were the only two units broken into, according to the manager. Seems strange that when asked about the theft, the manager - has not been able to tell the same story twice. - told us that he had talked to the police about the theft. - told the Miami Police, in Spanish, that they did not have any right to see or obtain the video surveillance of the theft. - has consistently made the entire theft sound like it was no big deal. - when confronted with the fact that people renting the unit next to one of ours checked out the previous day, says it was just coincidence. - his attitude in all conversations has been evasive. The units are so flimsy they can be broken into with a pry bar. The security is a joke. The manager claims he has no available records of anyone entering the facility through the code locked doors and elevators. Kinda sounds like he is covering up for the thieves or is in on the thieft. The haul was over $100,000 in personal belongings, many of which are irreplaceable. DO NOT STORE ANYTHING AT THIS FACILITY!

I went to this storage facility to see how it looked and to check some specific storage units that…read morewere available. I randomly discovered this place while searching for storage on Google Maps. What caught my attention about this particular storage right away was the prices - they looked very reasonable online on the official website. I had checked a few other storage facilities around Midtown Miami, and StorageMart definitely offered the best deals for the same-sized units. But when I actually visited the StorageMart and spoke with the Rental Office manager, he told me that the prices are a little higher if you book directly with them. The online deals are cheaper; take note of that! Another plus about this facility - there were three people working at the Rental Office that day. At other storage companies I visited, there was usually just one person at the office. The manager here was nice and friendly. He gave me a tour of the facility and answered all my questions. I left with a very positive impression of the place. Everything looked very good and clean. There were no weird smells on the floors. Every floor I checked had good lighting, and the air conditioners were working well - the air was perfectly cool. The only negative thing I can mention about this facility is that there aren't many parking spots (I believe I counted just about six). When I arrived, all the spots were taken, so I had to park on a side street near the storage. Also, honestly, the location of the storage isn't ideal. It's separated from Midtown Miami by a highway, so it's definitely complicated if you're a pedestrian and want to walk there from Midtown. To sum up: I think this StorageMart property is very nice, and I am seriously considering renting a unit here. I can absolutely recommend it!

From the owner: StorageMart self storage in Miami offers climate controlled storage units in an all-indoor…read morefacility, so you can protect your storage space and your things from the weather's whims. Conveniently located just off Highway 441, you can come and go with ease. Our Miami self storage facility features multiple loading bays large enough for moving vans and trucks, as well as complementary carts to help save you time and to help save your back. In addition to our everyday low prices, we also offer special pricing when you rent your storage space exclusively online. And don't forget to check out our seasonal deals and special offers throughout the year. When you need a Miami storage unit, come to StorageMart for affordable self storage near you.

Outstanding service…read more We called them in a panic in May and they offered a fair price to store college stuff for the summer. They are professional and provided the boxes and tape needed for storage. For the return of the stored stuff, fantastic service. We were able to schedule a day that works for us. They stayed in contact with us the whole time to coordinate delivery time. They arrived as planned and delivered as expected. I recommend them all the way! Responsive, thorough, friendly, professional! Well done.

no accountability for damaged items - unfortunately several items were damaged and their "insurance…read more" company would denied the claim and they blamed the student. the loss was a couple hundred dollars which most students don't really have to replace damaged items. disappointing

Lies and more lies. Do NOT store your car at this company. You will be CONSTANTLY lied to and…read morereceive nothing of what you are told and what you have booked. I came in 1 month ago and walked around the garage with Chris Negron (manager and bait and switcher) to choose a specific spot for a reason (#16 in the bigger garage). It was in the corner with less cars that would drive to it. The spaces were much wider so I wouldn't have to worry about other car doors, etc. I was repeatedly told when I was there by Chris that #16 was mine. I called 2 weeks before coming in. Someone that answered the phone said "I was all set and that Chris would call me". When I didn't hear from him, I called on or around May 30 to confirm AGAIN. Chris tells me then, 5 or so days before I was leaving the country, that he rented my spot to someone else. He then said he would make it right by putting me in the "premier garage" (smaller, worse garage) and assured me that it was a better spot because "there would be no one on either side of me". After leaving the country, I called to check on things with Chris and he tells me that they are going to rent the spots next to me. A COMPLETE DOUBLE BAIT AND SWITCH BY THIS JACKASS COMPANY. The garage I am in sucks and has no room to drive in. Cars parking there get dangerously close. This is not at all what I was told I would be getting. If I hadn't left the country, I would just go get my car. The constant misrepresentations are not at all how to do business. Then I call another manager, Joseph Andre, who hears the full facts and agrees that no one should be next to me. He calls Chris and tells me that by Friday, June 5, he will have everything taken care of and email me confirmation no one will park next to me. That day passes and I hear nothing. On June 9th, I email Joseph to hear that they have decided to rent the spots next to me. Yet again more lies. DO NOT STORE YOUR CAR IN THIS GARAGE. THEY WILL TELL YOU ANYTHING TO GET YOU TO PAY AND THEN SWITCH THE PRODUCT YOU ARE GETTING.

Estuve llamando para tener más información sobre los storages y me atendió una persona llamada…read moreGiovanni qede impresionada con su buen servicio y amabilidad felicidades por sus buenos trabajadores y gracias por la atención!!!

Some of the rudest and most insufferable people work here, especially the main manager lady. I've…read morenever met such a rude employee of any establishment. I would highly recommend this creature be replaced. If you need to rent some moving equipment I definitely recommend going somewhere else. They do not honor the reservations that they make for you. I was forced to change the date of my move because the lady gave away the truck I reserved

Service was incredibly poor. Upon arrival I wasn't greeted or anything just asked me how old am I…read more As soon as I said anything under 25 the man at the front asked what my last name was which I gave. And right after I did he was like have a nice day your reservation is canceled because I'm not over 25. Mind you not the U-Haul policy is 18 plus. Very unprofessional and not welcoming

Thanku Al Always polite to me when calling texting asking…read morequestions to explain. His movers were very nice, polite smiled and very courteous hard working Bryan, Oliver, Lelis Thanku for helping good workers a great team. My son his move went smoothly we will see you again soon again. Totally will hire this moving company again.

Alvaro and team were just simply great -- professional, timely, careful, and responsive.read more