The facility was clean, well-maintained and secure, which Mede me feel confident leaving my…read morebelongings at Safeguard. Streisanne was extremely helpful and provided excellent customer service. Overall, it was a great experience, and I would highly recommend this location. They also had great deals which was a bonus.

Saturday, the plaque at the door says they open at 8:30, it's past 9 and nobody showed up in the…read moreoffice. You call customer service and they "can't take your call at this time". Then what? We just wait forever? There's a line already of three people...

Great storage facility, easy access 24/7. I am embarrassed because I have forgotten the lovely…read morewoman who helped me yesterday. We have been using Extra Space Storage at this location for several months. The place is always spic and span clean! I wanted to downsize one of our units and the woman who helped me was super knowledgeable and made the process very easy. I highly recommend!!

Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.

From the very beginning, the team at Extra Space Storage was extremely helpful and attentive to all…read moremy needs. Everyone I interacted with was very, very nice and made the whole process easy and pleasant. When I arrived to complete my rental, we ran into a small hiccup that almost made me change my mind about renting the unit. However, Junior showed incredible patience and professionalism. He asked me to give him a chance to fix the issue -- and I'm so glad I did! Within just a few minutes, he solved the problem completely. Thanks to Junior and the great team at Extra Space Storage, everything worked out perfectly. I truly recommend this place to anyone looking for great service and trustworthy people.

It's funny to review a storage unit company, but my experience thus far is worth sharing for those…read morelooking for affordable space and individuals who offer help in making the move a breeze. Johander, who I believe is located on property at NW 77th, was efficient and happily addressed all my concerns after placing me on a brief hold. He reiterated the answers to all my questions with patience, and secured me with a rate I felt comfortable with. I'd recommend this business. Thank you!

Hi I've been there for 4years…read moreAnd it's been great and the from the office been great with me

I had to use top self when moving out of state for storage to keep items unable to initially take…read morewith me when I left. So overall had a great experience with everything no issues and helpful staff. I do recommend if looking for a good safe storage with reliable service. Special thanks to Juan for all his assistance even though he wasn't required to, truly went above and beyond!

The superior management resolved the issue. Very much appreciated, but again do better & maybe…read moreupdate the system because this should not be a thing.

UPDATED REVIEW: not happy the price went up no warning it just keeo go storage with a 24h access,…read morepossibility to have power in your unit and AC. Really clean and convenient. Affordable. Friendly staff as well as professional management. The storage is located near the river in front of the Wharf. Hey if you feel like having a drink after dropping your belongings its the perfect place to go :) Im still new there but so far i would recommande this place. Not sure what the couple bad reviews are about but i was never over charged and there is no homeless in front of the facility. I would say come check out the place for yourself they even have a gated park

Johansen muy amable y profesional y nos explico todo muy bien. Servicio excelente. Le recomiendo…read moreeste lugar.

Terrible experience with them, rented a unit on a Friday i cancel the next day on a Saturday, the…read moreoffice lady told me no problem we will issued a refund takes about 3 business days after a week nothing, call customer service to find out I'm not eligible for a refund LOL, be careful with this company once they get your money they keep it, ill never do business with them, will not recommend them to anyone......

... friendly staff, was greeted and shown to my Unit. I lucked out on it's location in regards to…read moreservice door. The price was affordable, though I would prefer to be able opt-out from the monthly Insurance since my items are mostly winter clothing and appliances that burden my van, increasing fuel costs while in Miami. I rented the 4x4 storage unit, and it is the perfect size for my current needs. Minus a cause the entry service is very narrow but so far manageable PS--(There are friendly stray Kittens near the building's service entry... If anyone has the heart to help them)

Excellent customer service and helpful staff (Lisa). I would recommend those storage to anyone in…read morethe area.

Superior service! They care about your stuff and is a tremendous value for someone looking to move…read morelocal or long distance!

After using this company when we moved to SoFL less than a year ago I knew who to call for our unit…read moretransfer. We had such a positive experience last time that I did not want to use any other company so I only called them. Danny was my contact and he was very professional and easy to work with. (I'm pretty sure he moved us last time.) This time I only spoke to Danny on the phone and through email. My move date was delayed and he was very flexible with me when I had to cancel 30 mins before my move and reschedule. I rescheduled with him for 2 days later and I knew my move was going to going to be a breeze. MOVING DAY- Danny contacts me to make sure we are still a-go. He tells me the crew will be here around 1. I hadn't heard anything so I called to confirm. He notifies me that they will be over soon as they are finishing with an earlier move. No problem- I was busy moving everything little. 2PM comes and goes and finally at 2:50 the 3 guys show up. I was told 4 guys would come but it wasn't a big deal as we didn't have a lot to move. PAYMENT- The "main" guy out of the 3 asked up front how I would be paying and that he preferred cash. Check? No Card? Yes Oh and tip is "PREFERRED!" After figuring out that I will pay with card and tip with check since I had no cash, they began. While the guys begun I was also continuing to move little stuff and organizing that the 2 hours flew by and they were finished. Towards the end I noticed a scratch on my coffee table and confronted the "main" guy about it. Our furniture is new and we are extra careful with it so when a new scratch, blemish, or dust particle touches it I see it immediately. He said there was NO way that they could of done it. We went back and forth about it- he wasn't backing down so I figured I would let my husband resolve the issue if need be. Later that night while organizing and cleaning all the furniture they moved because their finger prints were on EVERYTHING! I noticed dings and scratches on 4 pieces of my furniture. Nothing a wood pen can't fix but that isn't the problem. I shouldn't have to fix dent, scratches, or dings from a moving company. These guys are suppost to be professionals and take care of other peoples furniture. Nothing was wrapped or placed on blankets. I was only moving one building over and was all inside but protecting my furniture should be key. One of them also transferred my storage unit to a new closer one and I advised him to put it organized like it was in the old one. After discovering the disaster that everything was just thrown in there and stacked on top of fragile things~ that was the icing on the cake. I will never use this company again or recommend them. I don't know what happened as explained I used them less than a year ago and it was a great! BEWARE!