This is my second time using the services at Extra Space Storage…read more13800 SW 84th St Miami, FL 33183 and it was great. The representative Rich was very polite and professional and the environment looked well kept and clean. Its so convenient to have this facility close to my home. I will definitely tell my family and friends about this company. Continue the great services Miami FL

Management staff are very helpful and clean facility, recommended all your storage needs!!read more

The people who run it are very nice, and helpful. I have been doing business with them for a long…read moretime. Gina has been there a long time and she is great. The thing that gets me is that they raise the prices at the beginning of the year and the only way I have found to counter that is to move your stuff to another bay..and who wants to do that?

I've had several issues with this location and management has failed to do anything about them even…read morethough there have been multiple complaints from other units. There are people living there inside their units, and take up the walkway with their things. There have been people smoking inside their units, causing the entire floor to stink. We found a roll of duct tape thrown on the top of the wired fence ceiling of our unit with a loop at the end of it. It's just not a safe feeling environment. I just went to the office and was kicked out by Sonia because she had to go to lunch. It was 4:42pm and there was another lady inside the office as well. Update (answer to Cube Smart's reply): I brought the issue of people living there to the attention of on-site personnel. I did this more than a couple of times on several occasions more than two months ago. Their last answer was that other people had been complaining about the same issue and had brought it up to management, but they responded that they were being accused of racism and therefore would not do anything about the issue. I don't have the time to help run cube smart and I am paying for cubesmart's services, not the other way around. All it takes is for someone to review the cameras for the last few months to see what is happening...but apparently they don't want to do anything about it. I will not waste any more of my time communicating with them. I have put in my cancellation of my unit and have contracted another unit from another company.

I Highly Recommend Mr. Daniel Sanchez,He is Very Nice and Kind Person,He always treat every body…read morewith Respect and He always helping everybody,This Place is The Best Customer Service,Because of Him! I always will be So Gratefull to Daniel For all His Help and caring ,always to everybody,God Bless You Daniel!!!

Storage units are a dime a dozen, but the difference came down to customer service. At this…read morelocation, Daniel was very helpful in navigating a combo move out & in transaction. Highly recommend dealing with Daniel when renting here.

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

I have been in many companies renting storage units but this is the one I have kept since 2017…read more They make you feel welcome with the best costumer service from Massiel and Rolland. I had two units now I have only one unit but if you beed to rent a unit ask for Massiel or Roland they will guide you like a baby and basically guide you with VIP treatment towards the safest, appropiate temperate and space unit you need. Best team ever! Rolland and Massiel with the best Company A+ mini storage.

I started storing some things here a few months ago, and I helped someone else move in some things…read moreshortly before that. There's no air conditioning in my unit, so you probably couldn't store anything that's temperature sensitive. The units are in rows, and you can pull your car right up to it, which is pretty convenient. However, the rows are pretty narrow- barely wider than one car- so if someone else is blocking your unit, you'll have to wait. I was pleasantly surprised a few weeks ago after we got a week of rain and everything in Kendall was flooded. I thought that for sure there would be flooding in my unit and that my boxes would be wet, but nope, it was dry; their drainage must be pretty good. The office staff is nice, and they're happy to take your payment over the phone if that's easier for you.

I've been renting from A+ storage for some time now. And I have to say. Very courteous. Always…read morehelping. Friendly staff. I'll give it a five star rating

Javier is really great with customer service and always helpful when something comes up…read more Maintenance has been solid too, and Rolando does a good job. Overall a good experience.

This place has horrible customer service first of all. Second of all they raised my rent from three…read more$65-$500 in less than two months. Do not use this facility, there are other facilities that are cheaper and more reliable than this facility. The property manager wouldn't even call me back to give me clarity about why they were raising my rent.

It went smoothly. I found my unit online with a discounted price of $34 for a 5x5 unit on the…read moreground floor and made the reservation. Amanda helped me when I went in to check out the sizing of the unit before paying and she was really helpful and knowledgeable. She was able to answer all of my questions and was very thorough. My only note is that when I made the reservation she called the next day to discuss the reservation and didn't leave a message (I don't answer numbers I don't know). She called the day after that too and left a message that time, but the message was in Spanish so I didn't understand it. I know we're in Miami, but please at least leave the message in BOTH English and Spanish. Otherwise, the experience was seamless and Amanda was helpful.

I recently went to the storage on Sunday, November 2, 2025 and Joas greatly let me in as I had some…read moreboxes outside my car and it quite wasnt time to go in the gate. He even helped me with some boxes and kindly opened the gate for me. I just wanted to tell you he was very polite and pleasant. Being I am a single Mom of two his help came from heaven. You must be thankful you have such great employee working for you, so attentive and kind. I just wanted to let you know that since kindness is so scarce these days. We have a storage unit under Yudiel Santana. Thanks.

Amazing experience while renting our unit! The staff is super friendly and knowledgeable. Guadalupe…read moreis amazing! Great service. Great experience. Great storage units. Great prices! 5 stars times infinity from us! Thank you all!

HORRIBLE EXPERIENCE!!!! THEY WILL AUCTION OFF YOUR UNIT WITHOUT EVEN NOTIFYING YOU!!!!…read more I rented a unit at Public Storage on 10460 SW 72nd Street in May, 2021. I paid the monthly fees and insurance for 5 years. Every six months to a year, they raise the price to the point that by end of 2025, I was paying about $400.00 for the smallest unit when initially my contract stated and I paid less than $200.00 a month including the insurance. Not only that but when I forgot to make the January 1, 2026 payment, they sent me a reminder and I paid it on January 21, 2026, including the past due payment, late charges of $157.00, $50.00 for a lien fee, for a total payment made of $515.55. The payment receipt stated that the past due payments and all fees were paid on January 21, 2026 which brought the account current and stated that the next amount was due February 1 2026. On January 30, 2026, 9 days later they auctioned off my unit and I lost all of my children's keepsakes since birth among many valuables. I have the email that I paid the past due amount and my next payment was not due until February 1, 2026. THEY DID NOT EVEN NOTIFY ME THAT THE UNIT WAS BEING AUCTIONED OFF, BY PHONE, EMAIL OR IN ANYWAY WHATSOEVER. I FOUND OUT BECAUSE WHEN I WENT TO MAKE THE PAYMENT ONLINE, I DID NOT HAVE ACCESS TO MY ACCOUNT AND CONTACTED THE FACILITY AND WAS TOLD BY DAVID THAT MY UNIT HAD BEEN AUCTIONED OFF ON JANUARY 30, 2026. ON THAT SAME DAY, JANUARY 30, 2026, THEY SEND ME AN EMAIL ADVISING THAT THEY HAD INFORMATION THAT MY UNIT WAS UNLOCKED OR IMPROPERLY LOCKED WHEN THEY KNEW IT WAS THEM THAT OPENED THE UNIT BY CUTTING THE LOCK ON THE UNIT.

From 11/2024 to 07/2025 my storage fees more than doubled. pretty horrific way of doing business…read more you lure people in with attractive prices. the people go through a monumental effort moving everything. Then after a few months you go ahead and double the fee. Never storing with Public Storage ever again.

I had a really bad experience here. After 13 years of renting i realized i have been over paying…read more Renters beware... Review your statements. Watch out for increases. Don't be afraid to move into another unit or completely leave this storage facility. A new customers rate is average 50% cheaper then any existing customer. I was tempted on renting under a different name to get the rate instead i settled for moving under same name. Worst part was i lost sq feet. See measurements i have included. I had 8 container bins that did not fit inside my new unit. I had to take it home and store in my garage. I am not happy.... sad the rate i am paying and there is no loyalty in this industry...

After "Reserving" my unit online, and after the email saying "Your reservation is set up", I was…read morepreparing to move in and pay once I arrived to the facility. When I arrive with my many boxes, the lady in the office notified me that someone had "paid and rented for the unit". I was flabbergasted! How can my "reservation be set up" and them sell my unit to someone else. The lady offered me the same size unit, but double the price! After calling corporate, they could not honor the price that I reserved online in any other location. This is just ridiculous! After asking to speak with a supervisor, I was sent to voicemail. Please make sure if you use any Public Storage facilities that you actually get an option to pay for the unit online. For me, it did not give me option to pay, and I feel like it was to bring me in and up charge the same unit.