I cannot wait to be able to put my new apartment items in the storage so I can save it for when I…read moremove into my own space. Thanks for being close.

From the owner: Storage World offers more than just space — we provide peace of mind during life’s transitions…read more Whether you're moving, starting a new job, growing your family, or downsizing, our mission is to help the world navigate change with dependable self-storage solutions. We're your trusted “world of space,” right here in the neighborhood, ready whenever you need us. We have been serving the local community of South DeKalb, since 2004. We are conveniently located across from the Georgia Bureau of Investigations on Panthersville Rd. We offer both conventional drive up and interior units as well as climate-controlled self-storage units to meet your needs and budget. Our facility is equipped with digital gate and camera technology. Call us today for specials!

I purchased unit online went to confirm manager was no where to be found for 3 days straight…read more Called corporate and they sent urgent email and agent showed up 45 mins later with another lady. No apology or credit was given and corporate didn't offer any other courtesy gestures...

Yolanda this Saturday was great! The staff was friendly!!! I like how public storage operates!! I'd…read morerecommend this brand of storage for anyone who wants to get in and out with their storage needs!

The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

These guys are great. I used them for about 11 months - no contract on how long you need to agree…read moreto using it, just give them a 10 day notice. I didn't need my unit anymore, otherwise I would have gladly kept it! Anyway, very friendly, very real people. Helpful on the phone (would promptly call back if they missed my call), and nice in person. Even stayed open a little extra late one Sunday so we could drop off something (shhh, I didn't tell you that). Anyway, I did a bunch of price comparison before hand, and no one could beat what they had to offer. Plus, the friendly neighborhood vibe is great. I live in Buckhead and it was well worth the drive to Decatur.

I had rented a unit with these people and the unit itself was fine and reasonably priced. HOWEVER,…read morewhen I moved out of the unit, I was told that I would that I would receive a refund for returning my lock and that they would pro-rate me and that I would get refunded for the rest of the month and was given a receipt saying that my refund would be $25 total. $10 for rent and $15 for the lock. I never received it and when I called I was told by the gentleman on the phone that I was misinformed and that they don't pro-rate and refund would only be $15. Not so angry about the money as I am that this seems shady and that I was misinformed. Not a good way to do business!

BEWARE: THEY WILL RAISE YOUR RENT!!!…read more We started off back in February with a rate of $54. It's now November, and they're increased our price TWICE - we're now all the way up to $238 for the exact same unit. We'll be moving locations, we're furious with them. UPDATE: I was given a phone number to call in response to this, and no one answers. Another great example of their customer service.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Unhelpful and rude staff, parking lot is unsafe. Staff is hostile when asked for help…read more Avoid at all costs.

Most of the U-Haul locations are hit or miss. Sadly, U-Haul Moving and Storage at their Covington…read moreHighway location is definitely a miss. Like another reviewer mentioned, there was only one person working the register on the inside with a growing number of customers (at it's highest, 5 customers waiting). We were also left alone inside while the same staff saw to a single customer outside. So 4 people just standing in an unsupervised store for a solid 10 minutes? C'mon now. When we were finally served, we got our truck and I walked to find the vehicle. Only I couldn't find the vehicle because it wasn't made clear that staff was supposed to drive the truck up. . Was there anything good at this U-haul? Well, there is a storage service here, and they also will take your packages from UPS, fed ex, etc. They also sell all sorts of boxes and moving equipment with clearly marked prices. Located immediately before Interstate 285, and surrounded by gas stations, you have really easy access to a main highway as well as topping off your truck with gas being super close. There is a night drop box to drop off your keys if you can't get there before they close as well, It's a shame, because this U-Haul location has all the makings of a perfect location, but with short staff and confusing directions, you may want to shop around.

I see all these reviews from recent people and I might add that they do have a few newer people…read morethat are amazing, with great customer service however Carl is the absolute worst and he does not stand behind his mistakes or the mistakes of his team, he ignores them. I have had this storage for almost 3 years so most times I forget about it and pay 2 or 3 months at a time, however my rent has increased every 2 or 3 months since I've had it. I have asked about this and inquired and only thing Carl recommended was to change the due date. Then here comes the newbies and they say no let's put in for a rent decrease you've been here awhile and boom. I call and mentioned it to Carl because it didn't change on my account and he says it'll be another month from it was done. I was upset because that's not what I was told and Carl just sat there and said nothing and then repeated the effective date. I then went online to pay my balance and I see there's an auction coming up Friday so I go on the site to look and here is what my things that I had professional movers, put in years ago, what it looks like and things are missing because this storage was packed down no room to even move anything. So they have ran through my things and started bidding on them before they are even up for auction. Look at my things, this is a disaster and one of the biggest mistakes I made leaving my things in their care. I have been crying to corporate looking at these photos for hours, this is unacceptable.... I have yet to receive a call back from corporate or the district managers which they have been telling be all week and last week, they comment under my review on their website like they care and I've attached photos and I called the number they listed and nothing happened, Don was unaware of what was even going on and he said he didn't know how to help which is what I've been hearing the past two weeks.

EDDIE IS THE BEST‼‼very thorough very nice!! awesome help and direction couldn't have had a better…read morerep Eddie is awesome and funny!!! Recommend this storage space 100%

I made w payment on 4/3/26. I was to make another on 4/1/26. The business , without…read moreauthorization, made another charge on my card for $539. It was Easter weekend so the banks were closed on that Friday. On Monday, I received notifications that I submitted another payment on 4/4/26 for $539. No, I need not. When I spoke on this matter, the personnel tried to say I had automatic payments setup. Then he saw I did not. He was silent when I spoke. This situation has caused me much hardship. I told the worker I will be removing my items off the property by end-of-month. This has NEVER occurred to me before by any business. This public storage location is unethical.

They were nice though hard to get in touch with. Every time I went but to see it no one was there…read more I sure wish I had checked the unit. It is horrible. Damp, leaking roof. I did not have time or $$ to go somewhere else with my movers who I was paying by the hour. Much of my stuff in plastic bins but.....

Excellent Customer Service!!!!…read more Brand New Storage Facility located on Memorial Drive 3076 Memorial Dr Atlanta, GA 30317 I initially made my storage reservation online before I visited the store location. The Facility Manager Jadarius Thomas "JD" called me immediately to confirm my reservation. Today, I actually visited the store and "JD" and Anthony were very professional and welcoming. I was given a complete tour of the facility and I was extremely impressed, mainly because the facility is brand new. They have storage units in all sizes to meet your needs. JD explained the monthly storage rates to me and he also explained the affordable insurance options to protect my furniture from flooding and damages that might occur. I elected to take the coverage because I'd rather be safe than sorry. If your looking for a new and clean storage facility, I'd definitely recommend this location.

I am only giving two stars because of the amazing customer service they have. I wouldn't recommend…read morethis company to ANYBODY there is always some unknown or random fee applied to your billing and they raise the price of your storage unit time and time again. Honestly don't waste your time here unless you want to keep something VERY SMALL 5x5 in there and nothing for longer than 6 months. Oh and expect to be charged days before they say you have to pay the bill and oh be ready to pay about $500+ if you miss a month. The establishment as a whole gets a big fat ZERO, lovely people working there though. Oh and it's big and confusing to navigate and super hard to transport things if you're not there when the office is open to use a pulley because they lock those up at night.