Toyanna was great!!! She was very helpful in assisting me with my storage inquiries. She was…read moreknowledgeable and friendly. She was patient and understanding. She went the extra mile by calling sister facilities to find the best storage facility for me. And did!!! To add, the property was very clean. Thank you Toyanna!

We left our travel trailer at Extra Space Storage on Covington Hwy…read more It did not make it a month before being stolen from their "locked" parking area. But they did have video. YUP. Video of it being stolen to show the police. Zero Stars!

Malcolm is great with communicating with customers. Any issues get resolved with a clear, concise…read morepath to a resolution. He is also friendly, professional, and shows that he cares about the people who use or have used the facility. Hours are inconvenient, but it didn't affect me as much as others since my schedule is flexible. There is a gravel lot you can use for parking while using, or one of the loading bays.

I've had a unit for over 3 years with no issues, facility was clean. Since new management has taken…read moreover, my unit now has rodents.. RODENTS.... Over $8,000 worth of items ruined! The halls leading up to my unit smells like a bum is living there. Management is aware, was told "you never now who you're renting next to". If I was you, I'd find somewhere else to store your items. We are at a complete loss of all our items now. AND have to move the items out ourselves and dispose of them. This place went from 5 stars to -1 stars!

We have rented several storage units at General Storage in McDonough over the years and have been…read morepleased by them. The service has been responsive and the buildings have been clean. We have had no unresolved problems.

My wife and I needed a storage unit closer to our new home in McDonough for a couple of months…read more After looking for units, we decided to use General Storage. Although the people were nice, the facility was not. We had movers to wrap our things and store them at General Storage. This was early March. We returned to retrieve our things by the end of April. When we arrived at the storage unit, we were met with a HUGE, DEAD RAT. This rodent also dropped feces all over our belongings. There was no food or anything edible in our unit. This was a Saturday morning around 7:00am, so the place wasn't open yet. I didn't get a chance to get back to the storage unit to talk to a manager face to face due to moving that day, but I called the following Monday morning to complain about what I'd found. They told me there was nothing they could do about it. I just want people to be aware of what my experience was here, and hope that no one else has to go through what I went through at ANY storage unit.

This location is right off of Cobb drive between Cumberland and 285. Pleasant service but not cool…read morethat they leave for lunch and lock up and have people waiting. According to the lady they don't know what time they are going to lunch. Seems like that is more selfish than customer service oriented. Not a good way to run a business. So call first and check they are there. One poor man waited an hour and a half while paying the movers!! No bueno!!***while the manager wrote a comment below that unfortunately is not true. There was not a sign on the door and in fact I suggested there be one posted. It was longer than 20 minutes..I myself was there for longer than that... disappointing when people make excuses...instead of working on the opportunity to improve their services.

Very friendly people and 1/2 price for the first 2 months :-) the spaces are big and easy to…read moreaccess. I needed one big enough to store my convertible for the winter.

Over the years they have the best. They have worked with me during my hard times. I rented a unit…read morethere and have never had any problems. I would recommend this business to everyone.

I must say this has got to be one of if not the best storage unit places I've been to in a long…read moretime. Recently divorced. And I needed somewhere to store some of my belongings due to me downsizing. Mrs. Loving Was so sweet and understanding and helped me with the process. It's so convenient to my new residence. Thank You so much. I would recommend this place to anyone.

I moived during the pandemic into an apartment in Duluth, right near Peachtree Industrial and…read morePleasant Hill Road. I won't name the complex, because I am really upset at the decline of the quality of living there over the past 11 months- but basically I asked a bunch of companies to get me estimates for moving on Friday night, and I ended up going with Tote because they sent out an estimator right away, and also the price was reasonable. Luke reached out to me Friday night, and we texted about getting someone over quickly. First thing Monday morning he was in my apartment, COVID aware and safely estimating the cost of my move. They were not the cheapest, but from the professionalism and thoroughness of walking through my entire place- his estimate wasn't that far off from the final bill. Monday I chose to move, they came today. Two days. This morning Tyson and Dexter called me on their way to my apartment to give me a heads up. We walked through the apartment and the clock started around 9:40. Within 2.5 hours they packed up my entire place and loaded it. I had many items already packed and they did an amazing job getting it out of the apartment so quickly and professionally. Literally world class workers. Zak called me and wanted to check in on how things were going. We discussed insurance options, and I let him know I was very pleased with the team they sent out. I moved about 13 miles. On the way here I bought lunch, and we provided drinks as a courtesy since these guys were CRUSHING it today. They were done about 30 minutes after the 5 hour estimate- but that's not a big deal in my book. All in all- they moved a 3 bedroom apartment in 5.5 hours. The unloading was also Championship level because there are three levels in the house and they were accommodating to the places we needed items moved. My parents had several boxes from their move. The movers gladly offered to take them out of the garage and also the boxes of packing paper. It was tremendous, the extra effort they made to make sure we were happy. I can't thank Dexter and Tyson enough. I was VERY happy that my family was happy. I want to give a special thank you to John Magruder, who is the head of operations there. I had one item damaged, and he resolved it about 5 minutes ago personally to my satisfaction. It's 10 PM, and he answered my texts (I was expecting to talk tomorrow, but he was going on vacation and wanted to get this resolved ASAP). Sincerely, a great person to offer to talk tonight and get this completely resolved so he can enjoy his vacation and I can move on with my unpacking and settling in. AWESOME person. Tote handles local and national moving. I am going to recommend this company HIGHLY to anyone that needs a hand with their move. Support small business owners! Especially during these difficult times.

Let me preface that I hate giving poor reviews to small businesses...I understand that reviews can…read morebe much more important to them than they are to large chains... that being said, moving is typically a high anxiety enterprise and you need to know as much info about who you choose to move with as you can. I also feel that all actions have consequences, some good, some bad...this is the latter. I recently had an out of state move with a full pack that I had set up with Tote Moving & Delivery months prior. I called in frequently to make sure everything was on schedule and was always told by the owner that it was. They called to inform two days prior to the move that they were going to outright cancel the move as they had 2 employees out sick and one other who had a family member pass. I understand that things happen and I can be sympathetic but to have no backup prepared for an out of state move and/or to not even offer to move the date back was unacceptable and put me in a terrible, stressful bind. This ended up costing me thousands of dollars extra to procure a last minute mover. I was also not pleased that I had spoken to the owner all throughout the process but when it came time to give me bad news, that job was given to another of his employees. I asked the owner to contact me and he told me he was too busy covering for the workers that were out. My total move was to be over $8000 and that did not even warrant a personal call back in the owner's eyes? *I will say they did offer to have another company that they had a relationship with try and assist me but when I read reviews of the other company, they were flat out scary. They were rated extremely poorly and many reviews mentioned fraud and theft, so I did not consider using them. That did not even seem like a viable solution based on what my research came back with. If you use Tote, perhaps you will have a better experience...but just know that the potential for the whole thing to fall apart is there, it happened to me.

DO NOT USE - movers scratched entire stairwell of brand new house and now have to re-paint…read more Called/texted number multiple times for remediation and included pictures without a response. Clearly customer service is not their priority.

Cant say enough great thing at Karlos and Curt at Velvet Glove Delivery. They were kind,…read moreprofessional and very good at moving extremely heavy furniture in tight spaces without scratching anything. They were so nice and were a joy to be around. Highly recommend to anyone looking for professional movers in greater Atlanta area.

I had no assistance with moving my things so I did what I could myself and was worried l'd have to…read moreleave the big items that could not fit in my car. I was being quoted prices that IMO was outrages especially since I already moved most of my things and the travel was 0.9 miles. From start to finish Sims was very communicative answering my inquiries. He gave me a window for arrival and contacted me when they were on the way. They came and immediately got to work. I truly appreciate them and would recommend their services. I saved his contact for future references should I or someone else need them. Thank you again guys.

Trash pickup and removal…read more After the Greenbackz movers got me settled into my new 4 br home, the cleaners for the old house were a no show. I called Greenbackz, sent a few pics for trash removal and the guys sent me an estimate almost immediately. They were ahead of schedule on the clean out/trash removal and jumped right into the task at hand. Another flat rate job that I'm completely satisfied with. These guys came thru with quality work ethic and attention to detail. The result was amazing again. Thanks Greenbackz. Another 5 review.