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    Austin Drive Self Storage

    3.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    U-Haul Moving & Storage at Covington Hwy

    U-Haul Moving & Storage at Covington Hwy

    (6 reviews)

    Unhelpful and rude staff, parking lot is unsafe. Staff is hostile when asked for help…read more Avoid at all costs.

    Most of the U-Haul locations are hit or miss. Sadly, U-Haul Moving and Storage at their Covington…read moreHighway location is definitely a miss. Like another reviewer mentioned, there was only one person working the register on the inside with a growing number of customers (at it's highest, 5 customers waiting). We were also left alone inside while the same staff saw to a single customer outside. So 4 people just standing in an unsupervised store for a solid 10 minutes? C'mon now. When we were finally served, we got our truck and I walked to find the vehicle. Only I couldn't find the vehicle because it wasn't made clear that staff was supposed to drive the truck up. . Was there anything good at this U-haul? Well, there is a storage service here, and they also will take your packages from UPS, fed ex, etc. They also sell all sorts of boxes and moving equipment with clearly marked prices. Located immediately before Interstate 285, and surrounded by gas stations, you have really easy access to a main highway as well as topping off your truck with gas being super close. There is a night drop box to drop off your keys if you can't get there before they close as well, It's a shame, because this U-Haul location has all the makings of a perfect location, but with short staff and confusing directions, you may want to shop around.

    Extra Space Storage

    Extra Space Storage

    (3 reviews)

    I see all these reviews from recent people and I might add that they do have a few newer people…read morethat are amazing, with great customer service however Carl is the absolute worst and he does not stand behind his mistakes or the mistakes of his team, he ignores them. I have had this storage for almost 3 years so most times I forget about it and pay 2 or 3 months at a time, however my rent has increased every 2 or 3 months since I've had it. I have asked about this and inquired and only thing Carl recommended was to change the due date. Then here comes the newbies and they say no let's put in for a rent decrease you've been here awhile and boom. I call and mentioned it to Carl because it didn't change on my account and he says it'll be another month from it was done. I was upset because that's not what I was told and Carl just sat there and said nothing and then repeated the effective date. I then went online to pay my balance and I see there's an auction coming up Friday so I go on the site to look and here is what my things that I had professional movers, put in years ago, what it looks like and things are missing because this storage was packed down no room to even move anything. So they have ran through my things and started bidding on them before they are even up for auction. Look at my things, this is a disaster and one of the biggest mistakes I made leaving my things in their care. I have been crying to corporate looking at these photos for hours, this is unacceptable.... I have yet to receive a call back from corporate or the district managers which they have been telling be all week and last week, they comment under my review on their website like they care and I've attached photos and I called the number they listed and nothing happened, Don was unaware of what was even going on and he said he didn't know how to help which is what I've been hearing the past two weeks.

    EDDIE IS THE BEST‼‼very thorough very nice!! awesome help and direction couldn't have had a better…read morerep Eddie is awesome and funny!!! Recommend this storage space 100%

    Extra Space Storage - Security Screens

    Extra Space Storage

    (4 reviews)

    Excellent Customer Service!!!!…read more Brand New Storage Facility located on Memorial Drive 3076 Memorial Dr Atlanta, GA 30317 I initially made my storage reservation online before I visited the store location. The Facility Manager Jadarius Thomas "JD" called me immediately to confirm my reservation. Today, I actually visited the store and "JD" and Anthony were very professional and welcoming. I was given a complete tour of the facility and I was extremely impressed, mainly because the facility is brand new. They have storage units in all sizes to meet your needs. JD explained the monthly storage rates to me and he also explained the affordable insurance options to protect my furniture from flooding and damages that might occur. I elected to take the coverage because I'd rather be safe than sorry. If your looking for a new and clean storage facility, I'd definitely recommend this location.

    I am only giving two stars because of the amazing customer service they have. I wouldn't recommend…read morethis company to ANYBODY there is always some unknown or random fee applied to your billing and they raise the price of your storage unit time and time again. Honestly don't waste your time here unless you want to keep something VERY SMALL 5x5 in there and nothing for longer than 6 months. Oh and expect to be charged days before they say you have to pay the bill and oh be ready to pay about $500+ if you miss a month. The establishment as a whole gets a big fat ZERO, lovely people working there though. Oh and it's big and confusing to navigate and super hard to transport things if you're not there when the office is open to use a pulley because they lock those up at night.

    Austin Drive Self Storage - selfstorage - Updated May 2026

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