All around wonderful experience. We needed temporary storage when our new house wasn't ready. Leina…read morewas extremely helpful and assisted us in getting a 2nd unit across the hall last minute when all our stuff didn't fit in one unit. When we moved out on a Sunday, even though the office was closed, Leina once again helped in keeping the automatic doors open and proactively offered to let our movers use the office bathroom, even though it was closed. I didn't know I could be so happy with the service of self-storage facility, but Leina went above and beyond every step of the way and made one part of a stressful situation significantly less stressful. I couldn't be happier with the service I received and the pricing was extreme transparent and fair.

Central location near Northpark Mall. Easy access and pretty large facility. Close for SMU students…read moreneeding to store things. Climate controlled. Easy access from both sides of building. Rolling dollies are usually by each door.

I have been at this storage facility for 5 yrs. They are the best. They have 24 hr access. When…read moreit's time to pay I just call and tell her to run my card.

I have had a storage unit here for years, and everything has been good up until recently with the…read morechange of management. Back in the day management turned the lights and electricity on as soon as it got dark outside. Now they turned them on extremely late and people can't do nothing because of no power. I hope they can fix this soon as possible. Other than that, no issues.

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

This is a great storage facility! They are brand new facility that is doing storage the correct…read moreway. The managers at the facility are very friendly and truly helpful to all of your storage needs. I also rented a U-haul van from them and bought boxes/packing supplies. I would highly recommend anyone to this facility.

From the owner: Wine Storage Drive-Up Storage…read moreHigh Security Storage Van Rentals Moving Supplies Boxes Locks Packing Supplies

The units are clean. The property is well maintained, and the on-site host is very pleasant to…read moredeal with. I like when I roll up the door on my outside unit, a motion activated LED light comes on. The security is as good or better than other self storage places I've used in the area. The rates are fair, but they're not cheap.

I have found the staff at the facility very helpful and always willing to work with me. The price…read moreis very affordable and secure. The manager lives on the premise and has been quick to offer help when I needed to come by a little late to sign up for a unit. I rent to help with some of my business clients when they have too much stuff and we need to store off site during a move or remodel. They have new updated facilities that are very convenient for the Lake Highlands are. I have never had a problem with safety or security. Thanks for being good neighbors.

Shirley was great! She helped me get my unit squared away after the website told me a unit was…read moreavailable, but it was in fact not. 5 stars for Shirley, 3 stars for the website misrepresenting availability and not holding my "reservation".

Moving from Dallas to California, we needed a storage unit and chose Public Storage near our home…read more The starting rate was $99.00 per month, which seemed reasonable at the time. However, over the course of a year and a half, the monthly cost increased to more than $220.00. We called multiple times asking if the rate could be reduced. Each time, we were told that they had already lowered it twice and there was nothing more they could do. I also tried contacting the corporate office, but the representative I spoke with appeared to be working remotely and communication was difficult. According to the representative, notices about the rate increases were mailed to us. Unfortunately, we had moved and forgot to update our mailing address, so we never received those letters. Why not email us or send a text!!! That said, we didn't need a letter to notice the increases--we saw the higher charges every month on our Chase bank statement. Because of these constant price increases, we have decided to move to another storage facility. Unfortunately, the cost of relocating our belongings will now exceed $1,000, making the situation even more frustrating. Based on our experience, I would strongly caution others to carefully review the terms and potential rate increases before choosing Public Storage.