This was our first time using a moving company so we were very intentional with who we chose as we…read moredidn't want anything to go missing or broken. We did a ton of research and decided on Reign as it was more expensive than other options so we figured would be higher quality. They also had all 5 star reviews so we figured it would be the best. We are now wondering why this is. They are definitely more expensive. They charge more per hour and they also charge a $350 'truck fee' that no one else charges from quotes we got. We were charged over $1700 for 5 hours. What we liked- - It was easy to schedule and they had our date available a few weeks out. They offered to set up a FaceTime to look at our items and make sure they sent out the appropriate number of trucks. - They gave us an hour window of when they would show up, and an update the morning of so we knew when to expect them. - They were nice and made sure they knew exactly what we wanted. We did one last walk through of the old place before we left. They made sure we were happy before they left the new place. We had 3 movers who were kind and seemed trustworthy. - They listened to the writing on the boxes of where to put the boxes in the new house and if it didn't have writing, they put it in the equivalent room in the new house of where they found it in the old house. - They were careful with our things and were able to unassemble and reassemble our pieces. They also wrapped up the furniture items with blankets to preserve them. - They worked quick and efficiently Why we aren't giving them 5 stars: - they stopped at the gas station between the old house and new house and arrived at the new house 30 minutes after us when we were right behind them the whole way up until the gas station. They did ask us if they could stop to get snacks but I didn't realize it would take this long and they did not deduct this from the time they billed us for. - They asked us if we wanted mattress bags for $15 each. I said yes as I figured this would be something we could keep and save for future moves. They did not leave us the bags. So we paid $30 to basically 'rent' 2 bags which I feel we should have been able to keep or not be charged for. Next time I will buy the $15 ones off Amazon that I can keep. - They took a shelf out of our entertainment stand. In the move the nails/pegs fell out. These are specialty nails to hold the shelf in. Now we are unable to use the shelf, and the piece sags without the shelf in. We have since gotten rid of it and gotten a new one. - The top of our desk will not fit properly on when this was never previously an issue and we ultimately can't fix it and will need to get a new one. - They were about to leave and I noticed something was missing so I asked about it and they had to go back on the truck to get it. If I didn't ask, they would've left with it still in the truck. - They did not deliver 2 small decorative pieces of ours that were the last items on the truck- not packed in a box. Which not a huge deal but I noticed shortly after they left, contacted the company, and they were not able to find them. We are completely unpacked and I know these things are not at either of our houses. ** which they did reimburse us for these things which we are thankful for!! Also customer service was very helpful at first when we were trying to find these items and discuss reimbursement, but then it was pretty hard to get ahold of them to confirm our reimbursement agreement and get them paid. It felt like I was tracking them down just to get our reimbursement approved and get them paid. We will likely use a different company next time we move.

Reign did an amazing job moving my parent's this week... with an hour's notice! I can't say enough…read moregreat things about our experience with this company. They went above and beyond, their team was exceptional and the move went flawlessly! We will definitely use them again!

Not to sure why the rating is so low. I have no problems, customer service is very good. 5 stars…read morefor me

I was hesitant to use this location after reading reviews online but I found true, helpful customer…read moreservice with Demi and quick help in printing out my 20 booklets that needed to be bound and trimmed. Super grateful for the help provided and will definitely be back to this location! Thanks Demi and thank you FedEx for printing!

This company is top notch. Nice clean truck, on time, careful with your "stuff", and the movers…read morewere very helpful and courteous. I would recommend them highly!

the team showed up right on time and hustled the entire day. they took great care of everything we…read morewanted moved. we have a lot of HEAVY furniture and they handled it without complaint. very professional and a company we'll use again. HIGHLY recommend!

Please do not use this moving company. They advertise a local number to call. They have reps that…read moresound ligite and know all the lingo for moving companies. They quote you for half the time it takes because they don't send adequate amount if movers, then charge you for twice the quote. They get your card number for a deposit and keep it on file without consent. The movers have no ID, the company is not a business, the address listed on the website is a residence. The text they send after you book is from Florida. I had stolen items and boxes of belongings. Beware..a scam!

Charged $90 per hour, they were hard working crews, however some of my items were damaged…read more Affordable, but I recommend you wrap your own furniture. You

My business mail goes here through iPostal. They appear to be very organized and swift. It took a…read morelittle while to get my 1099 tax form that was mailed (didn't appear available for pickup in my account until March)... but that could've been on client sending late, I'm not sure? Overall, I enjoy this business and not only receive mail here but have also sent mail from here. They currently have a note on the door stating that they're expanding their hours and will be open Saturday mornings now! Even more efficient for me!

Left work early to make it by 5, got there at 4:45 and it was already closed!!!…read moreNothing bothers me more than a business that advertises they operate on certain hours, but actually DONT!

Waste of time and money. I have moved 8 homes and this was my worst experience. We had them move…read moreus to a 2 bedroom apartment. I had everything staged and ready to move. Slow, slow, slow. It took the one guy 50 min to wrap a console. I know they get paid by the hour but what a joke. 2k for a simple move. They took 8 hours. I hired 2 college kids to finish move and cost me 400 bucks and we moved more than they did in 3 hours. Never again!!

DO NOT USE. Horrible experience. We were quoted 2 hrs for a 1 bedroom plus a fully packed up…read morestorage unit and it took them 5 hours with my house still a mess. All my furniture is still saran wrapped and stuff that should be upstairs is downstairs & vice versa. The movers were great but the people operating the business are slimey. We had 3 different hidden fees. Overall we paid $1750 for a 1 bedroom apartment move. Please riddle me that.

Contacted AAA EZ move through Yelp when getting quotes for a local move in Fort Mill. This company…read moreis very responsive in communications and the owners clearly care about their business. My move was scheduled in the same week and the movers arrived on time. The crew finished a two bedroom move in less than 3 hours. My furniture and goods were well taken care of. Rates are very competitive with this company and the quality was great. I will recommend them to friends in the Charlotte area.

From the owner: The Only two things that are important to us are our reputation and your satisfaction! If we focus…read moreon your satisfaction our reputation will take care of itself! What sets us apart from other companies is the extra layer of care that goes into everything we do for our clients - planning, packing & unpacking, transporting, Long Distance Moving, Local Moving, warehouse storage , and more. Here at AAA EZ Move , we know how stressful moving can be. But, when you hire us for the job, you can just sit back and relax, while we take care of everything. we are fully licensed and insured Please see our Reviews on the web, Our Moving Company has is A+ rating and is Accredited By the Charlotte BBB, We have over 900 reviews on AngiesList. We will insure you have a low stress move, one call to us and we take care of everything! We prefer to do it all for you! We pack all of your breakables in boxes, Move everything and set everything back up for you and unpack the boxes if you like. As long as it does not require a Plane or a boat we do it! Our Movers are experienced long term employees, We are based in Myers Park, Charlotte, NC 28207 and our movers are here to serve all of your needs! We cover all of North and South Carolina, but being local to South Charlotte we focus on Dilworth, 28203 -Eastover 28207 - Barclay Downs, 28209 - Cotswold, 28211 - Foxcroft, 28211 - Starmount, 28210 - Sardis Forest, 28270 -28277 - 28277 We are always listed as one of the 10 best charlotte movers

I chose Easy Movers because of customers' reviews, and they weren't kidding how great this company…read moreis! Every employee was knowledgeable, polite, courteous- and overall, careful and respectful. And so far, I have not found anything damaged or broken. I will recommend them to everyone. Thank Mr. Don!

WHATA NIGHTMARE!!! I hired Easy Movers, Inc. for my recent…read morelocal relocation. The service I received was unprofessional and resulted in significant damage to my property due to the negligence and lack of experience demonstrated by the three-person crew. Despite a short five-minute drive between locations, the moving truck took 30 minutes to arrive. Upon inspecting my belongings, I discovered that my items had not been properly padded or secured during transport. Specifically, the dining room table base has substantial holes on two sides. Additionally, a wood sofa table fell apart during the move. It appeared that an unsuccessful and undisclosed attempt was made to repair the table before I saw it, which I find purposefully deceitful. The crew failed to disclose any of this damage until I pointed it out myself. Furthermore, I was disappointed that the crew attempted to take the 65-inch TV box, for which I specifically paid $125.00. Please review your records and confirm, your company Easy Movers Inc. did provide moving services for my family.