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    CubeSmart Self Storage

    1.6 (19 reviews)
    Closed 8:00 am - 7:00 pm

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    John G.

    The condition of this storage facility and each individual storage unit is absolutely horrendous. There is dirt, grime, bugs, and structural issues everywhere you look. If you have any furniture or items of value, I would not store it here.

    Worst customer service I've ever experienced. Got there at 6:45pm after a crazy day of running errands and packing cause I was moving out of the country the next day. We had to drop two small bags of valuable stuff we're not able to take on the plane with us. All the gates were closed and the office door's gate was halfway closed, so we could knock and someone opened. We told the woman at reception that we needed to drop our two bags really fast and she said 'last call' was at 6:45, I checked the clock and it was 6:46, I told her it was 6:45 when we got in and now she said last call was at 6:43. We told her we called in the morning and they said they closed at 7pm, we checked the website and my contract and it said access hours from Monday to Friday are 8am to 7pm and she kept saying she couldn't let us in. We explained our specific situation and told her we couldn't go the next day because we had an early flight and she wouldn't listen and she would just talk over me and yell. We went outside at 6:49 and found out that office and access hours were posted outside the building and both said 8 to 7. We tried to get into the office again (wasn't 7 yet) and she closed the gate in our faces. We called a phone number we found on the website and talked to a customer service agent, she tried to call the office to tell her to let us in and they wouldn't pick up the phone. I'm just mesmerized of how rude this woman was to us and how she wouldn't even let us talk or listen to us.

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    4 months ago

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    2 years ago

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    2 years ago

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    9 years ago

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    6 years ago

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    Dan A.

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    5 years ago

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    5 years ago

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    Carmela P.

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    9 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    Park Circle Storage - State-of-the art-storage facility

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    Kensington, Flatbush

    Hi, I'm trying to pay my balance. The "pay bill" link on…read moreyour site leads to a dead page, the link in the email always errors out when I try to pay, and over the phone payments never work. I've called twice and sent several emails and received no response. Please just respond so I can pay my balance.

    My partner and I had a great experience at this storage place. I've rented several units from…read moreUhaul in the past, and in addition to finding them dirty and run down, I had an awful customer service experience last time and was seeking an alternative. Park Circle Storage is very convenient to where we live in Ditmas Park, and also shares the block with a zipcar parking lot, which is equally convenient for picking up and dropping off stuff to our unit. We reserved a space online and came in to sign the lease and get the keys. The service is really helpful and customer oriented, the manager was friendly and personable and very knowledgeable and invested in the facility. Unfortunately the unit we reserved online wasn't actually available when we got there, something about the way the system doesn't consider a space rented until the lease is signed in person... so we were disappointed to have to take a smaller space than we planned. However, we were given a discount for the inconvenience, and again the manager went out of his way to make sure we felt good about renting there. He also indicated that they were in the process of expanding, and put us on a wait list for the bigger unit. The facility itself is probably the best storage facility I've ever seen, and I've used several from different companies over the years. It's bright and modern and clean - very clean! I like that it's well lit, the units are metal with metal and concrete doors and floors, which reduces mice and bugs that sometimes plague other facilities. There was absolutely no trace of rodent droppings or bugs anywhere. There are dollies and movable stairs available to make it easier to get your stuff in and out, and I really liked that there was a loading bay in the back of the building where you can pull your car in and unload directly onto a dolly for easier maneuvering. It was GREAT not to have to double park on the street or circle the block to find street parking. The security there is great, when you get your key you get a code so you can come in and out anytime, and I liked that you can set the code yourself so it's easy to remember. I've been back several times to add things to our unit and each time the manager is personable and greets me familiarly, and the whole place just has the feel of a small, local business that really cares about its reputation and customers. Finally, they have other services as well - bike storage, mailboxes for rent and package receiving. I asked a lot of questions about these services, and was really happy to find out that we don't have to sign a contract for any specific time for any of them, we can add or subtract whatever we want as needed. Which means if we want to utilize their bike storage services just for the month of December when our apartment is crowded with guests in and out for the holidays all month we can, and then not be locked in, and the same with package reception, since we don't have a doorman. All in all, I'm super happy with this place, and happy to recommend it.

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    CubeSmart Self Storage - selfstorage - Updated September 2026

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