Everything .. did a fantastic job managing my watch return to the manufacturer , communication was…read moregood and they explained to the manufacturer just what issues I was having so it could be understood by a 3rd party

Always a wonderful time coming here. Trevor, Lilian, and Jack are an absolute pleasure to talk too…read moreand always helpful/knowledgeable in their respective fields. Trevor was incredibly helpful in sourcing watches for myself and my family. Sold 2 beautiful Junghans watches, a classic tag heuers, and a tissot powermatic 80, not to mention their attention to detail in sizing the watches to be a perfect fit. There's no other jeweler around that makes the process of selecting and buying a watch more satisfying than here.

Staff was extremely friendly, knowledgeable in what they do and was able to fix my watch due to a…read moreresizing error from a different store. Will be coming back for sure! Great selection of watches and great customer service!

Good costumer service. Very polite workers. Did not take long to change battery for warch. I would…read morecome back.

the owner and his manager are very helpful with all sorts of jewelry, watches and designer…read morehandbags. love this place and their prices too

I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

My wife and I took her wedding ring to Alexander's Jewelers to be soldered after being referred…read morethere by another trusted jeweler. Because of the importance of the piece, we expected the work to be completed to a professional standard. When I picked up the ring, it was clear the soldering work was not done properly. The finish was rough and did not reflect quality craftsmanship. She returned to the store to address the issue directly. Explained her concerns and showed the problem areas. She was told the work looked "fine" and were offered a redo of the solder. At that point, she declined further work because we no longer had confidence that the issue would be corrected properly. She also sought a second opinion from another jeweler who advised against having it repaired there again. They also said we should get our money back since we weren't happy with the service. Alexander's only offered to redo even though I'd cost the same amount if not more to redo it. No refund no store credit. Would recommend taking your jewelry elsewhere.

I had my ring soldered at Alexander's Jewelers and unfortunately the result was off-center and…read morepoorly finished. I brought it back to the store and was told a refund wasn't possible, which was disappointing given the quality of the work. I would have preferred a resolution, but that wasn't offered. I'd recommend double-checking workmanship before leaving your jewelry here.

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

Adrian Stewart was absolutely amazing. She took the time to get to know our family and remembered…read morethat my wife is involved with the PTA at our children's school, Grapeland. Knowing that the school color is purple, she thoughtfully incorporated that detail when helping us with my wife's lavender Oyster Perpetual. It was such a personal touch and showed how much she genuinely cares about her clients.

Purchased a new watch and it was delivered to Jared The Galleria of Jewelry in Temecula. Totally…read moreglamorous environment, with very attentive staff that heighten the shopping experience by making you feel comfortable and special. The jewelers presented my purchase, sized the band to my wrist, sent me on my way with item beautifully packaged in a signature bag. Highly recommend for a jewelry purchase. Special thank you for Hasmine

Ask for Christie -- she's incredibly helpful, sweet, and personable, and always makes us feel truly…read moretaken care of. She sold my husband a beautiful necklace and diamond earrings for me for Christmas, and she's been helping us ever since. She's also so patient -- I've gone back multiple times with requests to fix tangles and make adjustments, and she's always happy to help. Thank you, Christie!

The experience at Time Keeper was very pleasant. They fixed my clock very quickly and it is working…read more well.

This place truly deserves top marks for their outstanding service. From the moment we walked in, we…read morefelt welcomed. Everyone was warm, friendly, and easy to talk to. The watch repair was done quickly, and while my watch was being serviced, I received a lot of helpful advice. Another thing that really stood out is their collection of antique and beautiful clocks. It honestly felt like stepping into a small clock museum. So interesting and fun to look around. Great service, great people, and a unique experience overall. I would absolutely recommend Timekeepers of Escondido to anyone who needs watch repair or just appreciates fine timepieces.

i was looking to replace the batteries in my wife's cartier and movado watches before a wedding…read more and found this place through reddit a user highly recommended About Time & Mo and for good reason i could tell he is extremely knowledgeable and a master of his craft we chopped it up while he was changing the batteries and got me in and out in under 20 mins. super friendly and amicable gave me a discount despite me refusing. will most definitely come back. thanks again mo! -Jay

I've been here a couple times...mostly to remove a link from a watch for a better fit. Both times…read moreMo was a true professional and I instantly knew that if I needed any work done, he'd be the go to guy. I brought a jacked up Tag for service and repair. Moreover, the crystal was scratched and I wanted it replaced. Mo, the honest and meticulous business owner he is didn't recomend the latter because it would interfere with the aesthetics of the watch. I went through with inspection and repair and declined replacing the crystal based on his recomendation. The watch came back in perfect functional capacity. Ironically, I bought my grail shortly thereafter so I don't even wear the Tag anymore, but I will have it serviced with Mo and not at Rolex in the future.