Since previous owners sold this laundromat, it has went downhill fast. It is dirty, not well…read morekept, roaches coming out of washers 27 and 28 in the back of laundromat. They also keep piled up clothes in back. This will breed any bug!!

Nothing VIP about it. Really dirty and not well kept. I've lost a lot of items here. The workers…read moreare also very mean

First time client, I had read great reviews so I brought a jacket and coat in. When I brought in…read morethe jacket I specifically showed where lint was on the jacket which was on the front, I saw no spots. I go to pick up the jacket, and there were two spots on the front. They said they tried to call, and maybe they did and it went to spam, but yet they still cleaned it and charged me. One would think that you should not clean it until I could be reached. Either they are responsible for the spots, or they should have waited to see me before cleaning it! From my experience with other cleaners, if they have a question about an item, they don't clean it until we talk. The coat looks fine, but still a very big waste of $45. Never again will I go, or recommend.

Great service!! I needed a suit cleaned quickly and they did a great job…read more Have used for many years and always have had a great experience.

Love this cleaners. the couple that runs it have been there for years. They take extra good care…read moreof your clothes and always have it done in a timely matter. Might be a little bit more expensive than thd chain locations but they treat your articles of clothing, 150 times better than those chain cleaners.

Overall Terrible experience and customer service for the Orland and Tinely park locations…read more I brought my $400 never been worn Mother of the Bride dress on a Saturday to the Orland Park location to have dry cleaned and pressed for pick up on Wednesday. I went to pick up on Wednesday at the Orland location and the lady was rude and stated I would get a text message when the dress would be ready. They close at 5pm. Most people work until 5. I needed to have this dress picked up that day for an out of state wedding. I never receive a text, so my husband went to pick up the dress at 4, and rude lady at Orland location explains to my husband that the dress is still at the Tinley location because it is so badly stained and they will not have the dress cleaned until next Tuesday and that they under charged us for the dry cleaning. My husband asked to see the dress and had to go to the Tinely park location to retrieve the dress that Normans ruined. This dress had no stains on it at all prior to dropping off on Saturday.. Normans never called us to ask us about any staining. The staff and owner were very rude and had no options on how to resolve the situation. I took the dress to CD one in Orland to see if they could get the stains out and also had to buy a new dress at Davids Bridal due to the wedding being out of state and leaving the next morning. CD one dry cleaners was able to clean the dress for $4 and have it for pick up the next day. Lukily, My friend who was not flying out to the same wedding until Friday, was able to pick up the next day and bring it with her to our out of state wedding... I would NEVER recommend this business for any services they offer. The customer service was terrible And Normans either had something that dripped all over this dress or they used dirty water to "dry Clean" Luckily enough CD one dry cleaners we were able clean and fix the damage that Normans did, or I would have been taking NORMANS small claims court to get reimbursed the $400 for the dress that Normans ruined.

Terrible customer service! After both soles on the shoes they rented us fell off 40 minutes into…read moreour event, the manager BLAMED US For damaging their shoes! They rented old and unmaintained shoes and then blamed us for them falling apart. No discount for our inconvenience. The original owners were amazing, this new group of people that own it are not at all helpful and lack professionalism. In a messenger message to me, offered to not charge us for damage, they call this damage instead of owning the fault!! as if that makes up for the soles falling off the shoes! The original owners would never treat their clients this way. Will never go back, will always give bad review. #failinghardinUSA

excellent work & friendly service. Had a 35-year-old cross stitched baby blanket for my son that I…read morewas giving to my son's child for the baby shower. They took the time and the blanket came out clean & pressed. Looked terrific. I appreciate all the time the owner took to do this great service.

Very friendly staff - everyone. The owner is very personable and professional. Consistent in their…read moreresults, my clothes always come out great - no matter if it's a sweatshirt or a very expensive item of clothing - consistently great results!

Phone app doesn't work. Dryers take too long to dry. Owner is not on site for issues. .read more

My experience was superior! I highly recommend using Jeff Buys Your Home! They were very…read moreprofessional!

Newer ownership keeping it very clean and friendly…read more Machines kept in good working order, or money back if a problem.

ZERO. Absolutely disgusting. The washers smell moldy, the floors are atrocious, and the woman who…read moreI'm assuming helps run the place is terribly rude. Wash elsewhere!!

Do not go here. These people over charge and do a terrible job. The customer service skills are…read morenon existent, and they have no pride in their work. There are plenty of other cleaners in the area who are friendly and have more reasonable prices.

Horrible service!!!! My band went there to get alterations done on our apparel and we paid 60$ up…read morefront for them to do it.. So when we went back to pick it up 3 of our suits were not finished and they wanted more money because "it was to hard". Never charge a customer money then say you want more... BAIT AND SWITCH!!!! We're going to the city tomorrow and filing a complaint against there buisness!!

To high on prices---I won't be back again---the work is good but still to high in pricesread more

At least half of everything is out of order here. The prices are $4.50 for 1 load and go up to…read more$9.50 for their ONE larger machine that can supposedly do 6 loads of laundry. I spent $40 here on 8 loads of laundry, for that price you'd think they could at LEAST sweep the floors or restock their vending machine? The water inside of it is so old is completely collapsed! Place does the job, obviously, but definitely not worth the pricing. Also they use a card reader, so make sure you bring change, because if you don't the machine doesn't give change back.

this laundromat is so rundown at least 15 washing machines seven dryers completely broke no toilet…read moreseat on the toilet and when you go to wash your hands, the fixture actually is leaking all over the sink. Truly gross and disgusting.